Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Partner Visa
2001 Sydney
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Partner Visa service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Partner Visa: Complete Guide
What is Partner Visa
The Partner Visa is a combined temporary and permanent immigration pathway that permits a person to live, work and study while their application is processed and, if successful, transition to permanent residency. It is granted on the factual basis that the applicant and sponsor have a genuine and continuing relationship; that factual premise can affect eligibility, ongoing obligations and the risk of cancellation.
Applications incur a Visa Application Charge (VAC) that is payable on lodgement and is typically the largest single cost for applicants. Professional assistance and supplementary costs (medicals, police checks, translations) are common and vary by provider and case complexity. Departmental processes may involve requests for further information and formal opportunities to respond before adverse action is taken.
| Fee type | Typical amount (A$) |
|---|---|
| Main applicant VAC (subclass 820/801 or 309/100) | A$9,095 - A$9,365 (examples from departmental and legal sources) |
| Additional applicant (18+) | A$4,550 - A$4,685 |
| Additional applicant (under 18) | A$2,280 - A$2,345 |
Subscription and service cost comparison
While the VAC is charged by the government, commercial service providers offer packages and fixed-fee representation. Compare scope, instalment flexibility and whether fees exclude GST or departmental charges.
| Provider / package | Representative price / note |
|---|---|
| Migration agent fixed-fee packages (example) | A$3,500 to A$5,500 depending on complexity; instalments common. |
| Low-cost advisory / starter | A$800 starter advisory option noted with limited scope. |
Legal framework that governs cancellation and withdrawal
Cancellations and withdrawal of partner visa applications are governed by the Migration Act 1958, the Migration Regulations 1994 and departmental practice notes. The Department of Home Affairs has statutory authority to cancel visas where legislative criteria are met, but cancellation is a legal action subject to procedural fairness.
Key legal concepts that apply to Partner Visa matters include: sponsorship withdrawal (which notifies the decision-maker of changed circumstances), procedural fairness (the right to be told the case against you and to respond), and grounds for cancellation such as fraud, character concerns or providing false or misleading information.
How cancellations typically affect partner visa applicants
Cancellation is not instantaneous or unilateral by a private sponsor; the authority to cancel rests with the decision-maker and must generally follow statutory steps, which include inviting comment from the affected visa holder in many cases. Withdrawal of sponsorship triggers a departmental review that may lead to an invitation to comment letter and further enquiries.
Refund eligibility for VACs is limited and regulated by the Migration Regulations. Withdrawal of an application does not automatically create entitlement to a VAC refund; refunds are available in narrow statutory or administrative circumstances (for example, duplicate payments, certain instalment rules, death of an applicant or other prescribed circumstances). Regulation provisions address refunds and instalment liabilities.
Customer experience and cancellation: user feedback synthesis
What users report
Forums and journalism show three recurring themes: confusion about who can cancel a visa, shock at the financial exposure of VAC and professional fees, and distress when sponsorship is withdrawn in the context of relationship breakdown or family violence. Many applicants describe uncertainty over available remedies and timeframes after a sponsorship withdrawal.
Users also report variability among migration service providers on refund flexibility for professional fees and mixed experiences with timelines for departmental responses after notification of changed circumstances. Several threads note that the applicant often receives formal notification and an opportunity to respond prior to any cancellation decision.
Recurring issues and practical takeaways
- Misconception about sponsor power: A sponsor cannot unilaterally cancel a visa; they can withdraw sponsorship which initiates a departmental process.
- Financial exposure: VACs are substantial and refunds are limited; applicants and payers should preserve payment evidence and be aware of instalment rules in the Migration Regulations.
- Domestic and family violence context: Special family violence provisions can influence the outcome and may allow grant of a permanent visa despite sponsorship withdrawal; affected persons report needing legal and support services.
- Service provider variability: Users suggest clarifying refund terms with any paid provider and obtaining a written fee agreement outlining scope, instalments and refund conditions.
Practical cancellation mechanics to understand (notice periods, timing and implications)
Notice periods and formal timeframes depend on the specific legal instrument invoked by the decision-maker; there is no universal short “cooling-off” period that guarantees a VAC refund. Procedural fairness means that in many cases an affected applicant will receive an invitation to comment or equivalent prior to an adverse decision, which sets a timeline to respond.
Billing cycles and proration language are more relevant to commercial service agreements than to departmental VACs. Commercial fee agreements should be reviewed for clauses on instalments, suspensions, refunds and termination; those clauses determine whether a provider will reimburse professional fees after a withdrawal or cancellation.
Refunds, disputes and administrative review options
VAC refunds are regulated and limited. The Migration Regulations set conditions where refunds or reductions of instalments are permitted and specify who may request a refund. A change of mind is generally not a valid ground for VAC refund.
If a departmental decision to refuse or cancel a visa is made and is reviewable, the notification of decision will explain any merits review or judicial review options and the applicable deadlines. Seek legal advice promptly to determine review rights and any required lodgement windows.
Documentation checklist
- Identity documents: passport pages, national identity documentation and any change-of-name evidence.
- Payment records: proof of VAC payment, instalment receipts and receipts for professional fees.
- Relationship evidence: shared financial records, joint tenancy or mortgage documents, photographs and statutory declarations.
- Communications log: dated notes of material events, formal notices and correspondence relevant to the relationship or sponsorship status.
- Medical and police records: copies of police certificates and medical reports that were supplied.
- Legal authority documents: any power of attorney or authorised representative documentation if a third party is acting.
Common pitfalls and how they affect legal rights
- Relying on informal assurances: Verbal threats to “cancel a visa” are common but do not substitute for formal departmental action; nevertheless such behaviour can amount to coercion and may trigger family violence protections.
- Assuming refunds are automatic: VAC refunds are not automatic upon withdrawal; statutory rules govern eligibility and timeframes.
- Late evidence: Failure to supply timely responses to invitations to comment can limit review options; preserve time-stamped records of any submissions you make.
- Unclear fee agreements: Engaging a paid provider without a clear fee and refund policy can create dispute risk; retain signed agreements and payment receipts.
What to expect during a sponsorship withdrawal or cancellation inquiry
The Department will assess the notified change in circumstances against statutory criteria and may provide the visa holder with an opportunity to respond. The inquiry process can involve requests for further information, an invitation to comment and a formal decision timeline that varies by case complexity.
Where family violence is alleged or evidenced, the assessment includes special provisions that recognise vulnerability and may result in grant paths that do not depend on continued sponsor support. Seek specialist legal advice where these issues arise.
Disputes with a paid provider (fees and refunds)
Commercial disputes about migration service fees are governed by the contract you signed and consumer law. Check the written fee agreement for termination, refund and dispute resolution clauses. If resolution with the provider fails, consider formal consumer complaint channels and legal advice.
Keep all receipts, bank statements and the fee agreement to support any recovery claim. Where the provider is a registered migration agent, the agent is also subject to professional standards and complaint mechanisms that may be available.
Address
- Address: GPO Box 9984 SYDNEY NSW 2001
What to do after cancelling Partner Visa
After a formal cancellation or withdrawal, preserve all documentary evidence and seek specialist legal advice to understand your rights of review, any remaining immigration options and timing for lodgement of any appeals. Administrative review or merits review may be time limited.
If your circumstances involve family violence or other protection issues, obtain advice from an accredited migration practitioner or legal service that specialises in family violence provisions to ensure these factors are properly presented to decision-makers.
For commercial disputes about fees, use the signed fee agreement and payment records to pursue the provider’s internal dispute resolution and external complaint pathways if necessary. Keep a clear, dated record of every interaction and submission that concerns your case.