Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Ukvi
The Capital Building, New Hall Place
L3 9PP Liverpool
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Ukvi service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Ukvi: Complete Guide
What is Ukvi
Ukvi (UK Visas and Immigration) is the UK government unit that handles visa, settlement and immigration services, including fee collection and refunds tied to visa applications. Ukvi’s remit covers application fees, the immigration health surcharge (IHS), biometric checks and optional priority services; these cost components determine the financial exposure when an applicant decides to withdraw or cancel an application. From a consumer-finance perspective, Ukvi transactions are front-loaded: applicants pay non-trivial fees upfront and refund eligibility depends on the application stage and whether biometric information has been provided.
Official guidance clarifies which elements are refundable and typical timelines for refunds; financial planning therefore needs to treat Ukvi costs as time-sensitive, potentially recoverable assets rather than immediate sunk costs.
How cancellations typically affect fees and refunds for Ukvi
From a financial perspective, refund outcomes with Ukvi hinge on timing and what has already been used in the application process: whether biometric information was given and whether a decision has been made. Application fees, IHS and optional priority fees behave differently when an application is withdrawn or cancelled.
In terms of value: the IHS is typically refundable if the application is withdrawn before a decision; the application fee is often refundable only if biometric information has not been submitted; priority fees may require a separate claim to recover funds. These rules mean that withdrawing early preserves the most value.
| Fee component | What affects refund eligibility | Typical timing to receive refund |
|---|---|---|
| Application fee | Whether biometric ID was provided; stage of assessment | Approx 2-4 weeks if eligible |
| Immigration health surcharge (IHS) | Refundable if withdrawn before decision | Approx 4-8 weeks if eligible |
| Priority services | May require separate request; depends on whether service was used | Up to 4 weeks or more when manually processed |
Representative Ukvi fee examples (converted to AUD, approx)
Fees on official schedules are denominated in GBP; below are representative items converted to AUD for budgeting. Conversions are approximate and use a market rate near A$2.01 per £1 at the start of 2026. Use these figures to evaluate trade-offs between reapplying and withdrawing.
| Visa or charge | Typical GBP figure | Approx A$ (converted) |
|---|---|---|
| Skilled worker (up to 3 years) - application fee | £769 | A$1,546 approx |
| Student visa - application fee (representative) | £490 | A$986 approx |
| Standard visitor visa (up to 6 months) | £127 | A$255 approx |
| Immigration health surcharge (IHS) - per year (adult) | £1,035 | A$2,084 approx |
These figures are illustrative: exact fees depend on visa category, duration and any priority services chosen. If you are comparing options, calculate the total upfront cost (application fee + IHS for full visa length + any priority fees) before deciding whether to withdraw or reapply.
Customer experience with cancellation
What users report
Real user reports emphasise two practical realities: refunds are possible but conditional, and timelines can stretch beyond expectations. Many applicants note that the IHS refund is more straightforward when withdrawal occurs before a decision, while application fees are commonly retained if biometric data has already been submitted.
Forum threads and news reporting show cases where applicants received IHS refunds but not the application fee, and isolated high-profile disputes over large sums have drawn criticism of refund rigidity. These reports highlight the need to treat large upfront IHS and application fees as contingent assets that require close tracking.
Recurring issues and practical takeaways
From a budget optimisation viewpoint: the most common losses occur when applicants progress past the biometric stage or wait until after a decision. Financially efficient behaviour therefore is to assess refund risk before advancing stages that forfeit application fees.
Users also report variable processing times for refunds and occasional communication gaps about refund status. For planning, model worst-case cash exposure for 8-12 weeks and avoid double-counting refundable components in short-term funds.
Documentation checklist
- Application reference: keep the application or receipt reference shown on payment confirmations.
- Payment evidence: bank or card statements showing the specific Ukvi-related charges.
- Biometric status proof: any official confirmation that biometrics were or were not provided.
- IHS payment record: IHS reference and payment confirmation for each person covered.
- Decision or withdrawal acknowledgement: any official notice confirming application status and dates.
- Correspondence audit: a dated log of communications and acknowledgement numbers relevant to refunds or disputes.
How to prepare financially before you cancel an Ukvi application
Considering that Ukvi refunds are stage-dependent, run a simple cost-benefit calculation: total paid now minus refundable elements expected if you withdraw equals the net loss of withdrawing. If that net loss is smaller than the expected cost or delay of proceeding with a flawed application, cancelling may be the financially sound option.
From a risk-management perspective, hold contingency cash equal to the non-refundable portion for 2-3 months. Treat the IHS as recoverable only if withdrawal occurs early; otherwise, count it as effectively sunk for planning.
Proration, billing cycles and timing considerations for Ukvi fees
Ukvi fees do not follow subscription billing cycles; they are one-off or fixed-duration charges assessed at application time. The IHS is calculated by visa length and rounded to 6-month blocks for liability calculations. This rounding affects the magnitude of refunds and can make partial refunds less valuable than they appear at first glance.
Time your financial decisions around the known refund windows: IHS refunds are typically processed within weeks if eligible, while application and priority service refunds may require manual assessment and take longer. Model payment reversals conservatively in household budgets.
Disputes, chargebacks and escalation: financial safeguards
If a refund is delayed or disputed, document dates and amounts precisely and maintain copies of all receipts. From a financial-advisory stance, an escalation path should prioritise a written audit trail and formal dispute channels rather than ad-hoc claims.
Chargebacks via your card provider can affect outcomes. If a card dispute overlaps with an ongoing refund process, it can complicate and sometimes void an automatic refund. Evaluate the trade-off between an immediate chargeback and allowing Ukvi time to process an eligible refund.
Common pitfalls and mistakes to avoid when cancelling Ukvi applications
- Assuming all fees are refundable: not all components are refundable at every stage; check IHS vs application fee rules.
- Proceeding past irrevocable stages: advancing past certain process steps commonly forfeits application fees.
- Overlapping bank disputes: initiating a chargeback can slow or prevent automatic refunds.
- Poor record keeping: missing receipts or references makes disputes and refunds harder to resolve.
- Underestimating timelines: refunds can take several weeks; budget accordingly.
Practical alternatives to cancelling outright
From a value perspective, consider whether amending, supplementing or deferring an application reduces total cost compared with losing fees and reapplying. In many cases the cheapest route is correcting a minor omission rather than restarting the process and incurring new fees and additional IHS liability. Use the fees table above to compare marginal cost of correction versus reapplication.
What to expect after a cancellation request with Ukvi
Expect a written acknowledgement of status and potential refund triggers tied to the cancellation date and the application stage recorded that day. Financially, mark three windows: acknowledgement, refund initiation and refund receipt; these separate events affect cash flow forecasting.
When refunds are approved, they are usually processed back to the original payment method. If a payment reversal was initiated through your bank, it can complicate the refund route and extend timing. Keep that in mind when considering parallel dispute actions.
Address
- Address: UK Visas and Immigration (UKVI), The Capital Building, New Hall Place, Liverpool, L3 9PP
Financial recommendation checklist before you cancel Ukvi application
- 1. Quantify total paid to date and estimate refundable components.
- 2. Model worst-case exposure for 8-12 weeks of cash tied up.
- 3. Retain all payment and application references; create a dated log.
- 4. Avoid simultaneous bank disputes until you know Ukvi’s refund position.
- 5. Compare the net loss of withdrawal against the likely cost and delay of correcting and continuing the application.
What to do after cancelling Ukvi
Open a finance-focused post-cancellation checklist: reconcile all debits related to the application, track refunds against expected amounts and update household cash flow to reflect any funds temporarily unavailable. Treat the refund as contingent income until it posts.
Consider whether the cancellation alters your long-term immigration plan. If reapplication is likely, save a clear budget that includes the full upfront costs again (application fee + IHS for duration + any optional services) and set aside those funds in a separate line item to avoid short-term liquidity strain.
For ongoing decisions, maintain a running log of similar cases and timelines you encounter; over time this dataset becomes a credible personal benchmark for refund timing and likely net costs in future applications.