Service de résiliation N°1 en Australia
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Target.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Target: Complete Guide
What is Target
Target is a national retail chain with a blended online and brick-and-mortar presence that offers general merchandise, clothing, homewares and seasonal ranges. The Australian site documents standard store services such as in-store layby, a 60 day returns window for many items and customer account services, which shape how cancellations and refunds are handled.
Target's set of customer-facing services includes in-store layby with a small service fee, online ordering and account management tools; the company also publishes specific timeframes for account deletion and returns which influence what to expect after a cancellation request.
Customer experience with cancellation
What users report
Public reviews collected from consumer forums and review sites show a mix of outcomes: many customers receive refunds and account updates without dispute, while a significant portion report delays in refund processing and difficulty getting timely replies from support.
Common customer comments emphasise long wait times for responses, refunds taking multiple weeks, and occasional problems when orders ship immediately and cannot be reversed before delivery. These patterns appear in both review platforms and community threads.
Recurring issues and practical takeaways
Frequent themes from user feedback that affect outcomes are: confirmation and proof retention, the distinction between in-store services (like layby) and online purchases, and variable refund timing depending on payment method.
Practical takeaway: treat Target's published store terms as authoritative for layby and returns, but expect customer service response times to vary according to volume and channel. Keeping precise records speeds dispute resolution when refunds are delayed.
How cancellations typically work for Target subscriptions and services
Target Australia does not broadly advertise recurring subscription products on its Australian site in the same way some global retailers do; however, account-based services and promotional memberships can have separate terms. For in-store layby, Target specifies an 8 week term with a 10% deposit and a A$3.00 non-refundable service fee.
When a cancellable service or purchase is ended, expect the following mechanics to be relevant: the billing cycle or layby finalisation date governs entitlement; refunds are typically processed to the original payment method; and non-refundable service fees (for layby) are retained where stated.
For paid memberships or add-on services (if you have one), access generally continues until the end of the paid period and proration policies vary by program. Check the specific membership terms that apply to your account for whether a pro rata refund is available.
Common timelines and refund expectations for Target
Target states that refunds and returns follow the published returns policy and that layby refunds are processed less the non-refundable service fee; the precise banking timeline for a refund depends on the original payment method and the customer's financial institution.
Customer reports indicate refund delays can be common, with cases of refunds taking multiple business days or weeks to appear on bank statements. Keep this variability in mind and track dates closely.
Documentation checklist
- Order or layby receipt: retain the original receipt or confirmation number for the transaction.
- Payment proof: recent bank or card statement entries showing the charge in question.
- Layby paperwork: any printed layby receipt with finalisation date and deposit amount.
- Return or collection record: proof of returned goods or dates you tried to finalise a layby.
- Communication log: concise record of dates and brief notes of any contact attempts and responses from support.
- Photo ID: required by Target for some layby and collection processes, keep a ready copy.
Common pitfalls and mistakes to avoid
- 1. Assuming immediate refunds: refunds can take time to process and appear on statements; monitor for the full bank processing window.
- 2. Losing paperwork: without a receipt or layby document, refunds or adjustments are slower or may require additional ID verification.
- 3. Mixing up services: layby is an in-store service with its own rules; online orders and click & collect follow different timelines.
- 4. Ignoring consumer rights: if goods are faulty or not as described, statutory consumer guarantees may apply irrespective of store policies.
Target layby and competitor comparison
| Feature | Target | Kmart | Big W |
|---|---|---|---|
| Minimum value | A$40 | A$50 | A$50 |
| Service fee | A$3.00 | A$3.00 | A$3.00 |
| Standard term | 8 weeks | Varies (standard terms) | 10 weeks |
| Cancellation refund treatment | All monies refunded except A$3 service fee | All monies refunded except service fee; admin amount may apply if uncollected | Refunded minus A$20 cancellation fee plus service fee |
Sources: Target layby terms, Kmart and Big W layby T&Cs. These show Target's layby is low-cost but non-refundable on the service fee.
Practical tips for faster resolution
First, keep the documentation checklist handy and note the date you started or last updated a layby or account action. Next, be precise about the item, reference numbers and dates when describing the issue in any communication you record.
Additionally, reconcile the expected refund type: Target states layby deposits and payments are refunded using the original payment method, and gift card payments are refunded as a Target gift card or exchange voucher. Retain evidence of the original tender.
Key legal points that apply to Target
Australian consumer guarantees apply to goods and services and cannot be contracted out of; if Target sells faulty goods or fails to supply a paid service, remedies such as repair, replacement or refund may be available under the law. Use these guarantees as your baseline when a business policy conflicts with statutory rights.
For change-of-mind returns Target publishes a 60 day returns window for many items; this is a store policy that supplements but does not replace statutory guarantees for faulty goods. Keep both frameworks in mind when you evaluate refund options.
Address
- Address: Target Customer Support 2 Kendall St, Williams Landing VIC 3027, Australia
What to expect after cancelling Target
After a cancellation or claim, monitor your bank or card statement for the refund; processing times vary by payment method and institution, and may take several business days. Keep the transaction dates and amounts handy to compare with entries on your statement.
If a refund does not appear in the expected window, refer to your documentation checklist and use the record to raise a formal dispute with your bank or card issuer if necessary; statutory rights under consumer law remain available for faulty or misrepresented goods.
- Monitor billing: check your statement for refunds and any unintended recurring charges.
- Keep records: preserve receipts, layby tickets and any notes of attempted communications.
- Escalate appropriately: if advertised policies are not honoured and you suspect a rights breach, consider lodging a complaint with the relevant consumer authority.
Next steps and practical perspective
Move forward with an organised file: timestamped receipts, a concise timeline of events and a short list of the exact remedy you want (refund, replacement or credit). This document will make any follow-up or external complaint faster and more effective.
Most importantly, treat Target's published terms for the specific service you used as the operative reference point; combine that with statutory consumer guarantees when assessing your options and next actions.