Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Advanced System Repair Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Advanced System Repair Pro: Complete Guide
What is Advanced System Repair Pro
Advanced System Repair Pro is a subscription-based PC maintenance and optimisation suite that offers system scans, repair utilities, driver updates and optional privacy/VPN add-ons. The product is sold with time-limited licences (for example three-month, six-month and 12-month terms) and advertises automatic renewal at the end of the paid term.
From a financial perspective, the service is presented as a recurring cost aimed at household users who want ongoing maintenance rather than a one-off tool; promotional pricing and bundled add-ons are commonly offered at checkout. This means recurring charges and renewal pricing should be assessed against alternative one-off tools or competing subscriptions.
Subscription plans and pricing overview
Pricing and plan names vary by landing page and promotional period. Below are representative plan figures converted to AUD using mid-market exchange data for transparency; values are approximate and reflect examples published by the vendor.
| Plan | Typical billing period | Representative price (approx A$) |
|---|---|---|
| Unlimited family licence (12 months) | 12 months | A$133.74 (approx) |
| Unlimited licence (12 months, promotional) | 12 months | A$125.50 (approx) |
| Unlimited licence (3 months) | 3 months | A$74.79 (approx) |
| 1 PC licence (3 months) | 3 months | A$44.84 (approx) |
These examples come from vendor pricing pages and an independent review; the vendor frequently runs discount pricing during checkout and sometimes bundles VPN or support add-ons. Verify the billed amount on your transaction record before making financial decisions.
How subscriptions typically work for Advanced System Repair Pro
Subscriptions are sold for fixed terms and are stated to auto-renew at the end of each term at either the same discounted price or at the full price after an introductory period, per the licence terms. The EULA and terms warn users that renewal will be charged automatically to the payment method on file.
Refund windows presented by the vendor vary across pages: some pages state a 30-day unconditional money-back guarantee for initial purchases, while other product pages cite up to 60 days depending on the offer. Refund eligibility language also distinguishes initial purchases from recurring renewal payments. These differences have financial implications when evaluating risk.
In terms of billing mechanics, vendor material indicates: recurring charges are discrete transactions (each renewal is assessed separately), refunds for recurring payments are subject to strict time windows, and cancelled subscriptions typically remain active until the end of the paid period rather than being prorated. That pattern affects potential pro rata refunds and access after cancellation.
Customer experiences with cancellation
What users report
Public reviews show a mixture of high satisfaction with the product function and recurring complaints about billing and refund resolution. Positive reviewers commonly praise cleaning and repair results; negative reviewers frequently mention continued charges after they thought they had stopped renewals and difficulty getting refunds beyond the stated refund window.
Some customers specifically report that refunds were honoured when requests fell inside the vendor’s published refund period, while frustration arises when renewal timing or multiple merchant names on bank statements complicate locating the correct order reference. These are financial frictions that can delay recovery of funds.
Recurring issues and practical takeaways
Recurring issues reported by users that affect the cost-benefit analysis include: unclear renewal reminders, variable refund window language across pages, and bundled upsells that change the billed amount. These items increase the likelihood of unexpected charges and make monitoring essential.
From a financial viewpoint, confirm which merchant descriptor appears on statements and compare dates to the vendor's refund window before pursuing recovery. Several community reports advise documenting transaction IDs and timestamps to shorten dispute timelines when a refund is contested.
Refunds, cooling-off and proration specifics
The vendor states that initial purchases are covered by a time-limited money-back guarantee (commonly 30 days; some promotion pages indicate 60 days). For recurring charges the policy often limits refunds to charges requested within 30 days of that renewal. Refunds beyond that window are typically described as ineligible.
Proration is not prominently offered in the vendor's public terms; cancelled subscriptions are usually active until the end of the billing period and refunds for unused time are not guaranteed under routine cancellation. That means financial recoveries are more likely to affect only recent charges within the stipulated refund window.
Documentation checklist
- Order receipt: merchant name, order ID and full transaction date.
- Payment proof: bank or card statement line showing the charge.
- Subscription term details: billed term (3/6/12 months) and promotional price noted at purchase.
- Refund window note: the date the purchase was made and the vendor’s stated refund deadline.
- Feature usage log: brief notes on whether the software worked as advertised (useful if contesting a charge for non-performance).
- Communication log: timestamps and short descriptions of any contact attempts or responses received from the vendor or payment processor.
Common pitfalls and mistakes to avoid
- Failing to reconcile the billing descriptor: merchant names on statements often differ from product name and that slows resolution.
- Missing the published refund window: inconsistent language across vendor pages means you should record the applicable refund window at the time of purchase.
- Assuming proration: do not expect pro rata refunds; vendor terms commonly state access continues until the end of the paid term while refunds are limited.
- Overlooking bundled charges: add-ons and third-party processors can create multiple lines on a statement; check all lines before concluding the billed amount.
How to approach disputes and chargebacks
From a financial advisor perspective, treat a dispute as a last-resort escalation after attempting vendor resolution within documented policy windows. Collect the documentation checklist items and be prepared to show why the charge is in dispute (non-delivery, non-performance, duplicate billing, or out-of-window renewals).
Time is material: card networks and banks have specific time limits for initiating chargebacks. If a charge falls outside vendor refund terms and you have evidence of an error, a timely dispute with your payment provider may be the most viable recovery path. Keep evidence concise and organised.
Comparison of plan terms and refund treatment
| Plan type | Typical term | Vendor refund window stated |
|---|---|---|
| Introductory three-month plan | 3 months | 30 days (vendor pages vary; promotions may state 60 days). |
| Six-month promotional plan | 6 months | 30-60 days (check offer copy at purchase). |
| 12-month family licence | 12 months | 30 days for many pages; some checkout pages advertise 60 days. Confirm at purchase. |
Financial decision points before you cancel
Consider these questions: what is the remaining paid period and its monetary value, are you inside the vendor’s published refund window for this specific transaction, and does the subscription(s) include third-party add-ons that were charged separately? Answering these will inform whether cancellation or a dispute is the better financial route.
What to expect after cancelling Advanced System Repair Pro
Per vendor material, cancelled subscriptions typically remain active until the end of the paid term rather than producing a prorated refund. Expect access to paid features through the expiry date, and monitor billing statements in the following 1-2 billing cycles to confirm no further renewals occur.
If you requested a refund within the vendor’s stipulated window and it is approved, the vendor indicates refunds may be limited to the most recent recurring payment and the initial purchase, depending on the transaction. Keep records of the refund reference for reconciliation.
After cancellation or a successful refund, review alternative lower-cost maintenance approaches: one-off cleaner licences, manual Windows maintenance, or bundled antivirus suites that include optimisation tools. Comparing the annualised cost gives clarity on value: for example, a recurring A$125 subscription converts to roughly A$10.40 per month in ongoing cost if renewed annually, which should be compared against competing products.
Address
- Address: Advanced System Repair, LLC. Attn: Legal Department, 2618 San Miguel Dr, Suite 1711, Newport Beach, CA 92660, United States
Practical next steps and monitoring checklist
- Reconcile your bank statement lines for the merchant descriptor used by the vendor.
- Record the purchase date and calculate the vendor’s refund deadline from that date.
- Keep the order ID and screenshot of the advertised refund window or terms at time of purchase.
- Monitor subsequent billing cycles for any unexpected renewals for at least 60 days after cancellation.
- Evaluate alternatives by annualised cost and feature set before renewing or resubscribing.
These actions concentrate on minimising financial leakage and maximising likelihood of recovery when a charge is erroneous or outside expected value.