Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Advancedvpn
21163 Newport Coast Dr. Suite #502
92657 Newport Coast
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Advancedvpn service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Advancedvpn: Step-by-Step
What is Advancedvpn
Advancedvpn is a consumer VPN and privacy product sold alongside a family of PC/repair and privacy tools by the same operator. The service advertises OpenVPN/IKEv2 protocols, AES-256 encryption, global server coverage, multi-device licences and a 30-day money-back guarantee for new purchases. The provider markets quarterly and multi-month offers and indicates automatic renewals are enabled by default when supported by the payment method.
First, note that the vendor’s public terms set out a 30-day refund window for initial purchases and reserve the right to consider pro-rata refunds beyond that window if the service was not usable and the customer made reasonable attempts to resolve the issue. Refunds are normally processed to the original payment method and are denominated in USD according to the terms.
| Plan | Term shown on site | Price (source currency) | Price (approx A$) |
|---|---|---|---|
| Quarterly | 3 months | US$39.97 (site listing) | Approx A$59.85 per quarter (converted at ~1.499 USD→AUD rate). |
| 12-month / family | Varies by offer | Varies (site shows promotional figures) | Varies - see notes below. |
Subscription plans and pricing notes for Advancedvpn
The vendor shows promotional pricing on purchase pages and sometimes bundles Advancedvpn with other software products; the site messaging and cart pages show discounted introductory terms that may differ from the renewal price. Because the provider issues refunds in USD and displays offers in USD, Australian prices are subject to currency conversion and payment‑processor fees.
| Feature | Advancedvpn (site claims) |
|---|---|
| Encryption | AES-256; OpenVPN and IKEv2 supported. |
| Devices | Up to five devices per paid subscription; router and volume licensing options mentioned. |
| Money-back guarantee | 30 days for initial purchase; pro-rata considered at company discretion for service outages. Refunds are processed in USD and typically within seven days. |
How cancellations typically work for Advancedvpn
First, the service uses subscription terms that treat paid access as a time-limited licence that auto-renews by default when the payment method supports it. Expect the billing term you chose (monthly, quarterly, annual) to determine the renewal cadence unless you previously changed the subscription settings.
Next, the public terms establish a 30-day money-back guarantee for initial purchases. Most refunds under that guarantee are described as full refunds; refunds beyond 30 days are discretionary and usually require proof the service was unavailable or unusable during the paid period. Refunds are typically processed back to the original payment method and are denominated in USD, so the local amount you receive may differ because of exchange rate movement or banking fees.
Additionally, there is a distinction for purchases billed through third-party stores: in-app purchases billed by app platforms are treated under the platform’s refund policy rather than the provider’s 30-day guarantee. This is an important subscription-channel detail to note before assessing refund expectations.
What users report
Users who reviewed Advancedvpn and related products report a mix of opinions: many reviewers praise ease of installation and general performance, while public review listings and business profiles show at least some disputes and questions about billing, refunds and product bundling. Independent review pages and business directories reflect those mixed signals.
Recurring issues and practical takeaways
From survey of forums and review sites, common themes for VPN and bundled-software vendors that also appear in this provider’s public presence include confusion over promotional vs renewal pricing, mismatches between currency displayed at purchase and refund currency, and the need for clear documentation when requesting refunds. These are not unique to Advancedvpn but are relevant to customer experiences reported on public platforms.
What to expect when you cancel Advancedvpn
Most importantly, cancellation and refund outcomes depend on timing and the payment channel used. If you are within the stated 30-day guarantee and can show the original purchase, you should expect refund eligibility under the terms; beyond that, refunds are discretionary and usually require evidence of service failure.
Billing cycles: cancellations generally stop future renewals but do not always produce automatic pro-rata refunds for unused time unless the provider’s terms say so or a refund is approved. Keep this expectation in mind before you decide whether a refund is essential.
Processing: the vendor indicates refunds are normally processed within seven days and are returned in USD. Expect a variation between the USD refund amount and the A$ value on your bank or card statement because of exchange-rate movement and intermediary fees.
Documentation checklist
- Proof of purchase: receipt or order number and the card or payment reference used for the transaction.
- Billing statements: bank or card statements showing the charge(s) and dates.
- Terms snapshot: a copy or screenshot of the version of the provider’s terms and refund policy that applied when you purchased.
- Service evidence: logs, screenshots, or tests that show the service failed to provide the advertised features (only if disputing service availability).
- Chronology: a short timeline of actions you took to resolve the issue (dates and what you did).
Common pitfalls and how to avoid them
- 1. Confusing promotional pricing and renewal pricing - check the initial offer term and note whether the discount applies only to the first billing cycle.
- 2. Overlooking the currency mismatch - refunds may be issued in USD; record the original payment currency and compare the refunded A$ value against expected exchange-rate effects.
- 3. Missing timing windows - if you rely on a time-limited guarantee, record the purchase date and act within that period.
- 4. Incomplete evidence - keep copies of receipts and any test results showing service issues; pro-rata or discretionary refunds generally need supporting evidence.
Disputes, chargebacks and consumer rights
First, know your local consumer protections apply to digital services. Under the consumer guarantees, services must be provided with due care and skill and fit for the purpose promised; serious failures can entitle you to a remedy such as a refund or cancellation. Keep the legal angle limited to the facts you can document about your Advancedvpn subscription and service performance.
Next, if you believe a refund was wrongly withheld, escalate by following your payment provider’s dispute process. Chargebacks or payment disputes require documentation and are a last-resort option if you have exhausted reasonable attempts to resolve the issue with the seller. Keep careful records: banks typically ask for invoices, proof of purchase date, a timeline of attempted resolution, and any response you received.
Address
- Address: 21163 Newport Coast Dr. Suite #502, Newport Coast, CA 92657, USA
Practical step-by-step checklist (what to prepare before you act)
- Step 1: Compile your purchase receipt, card statement lines and any order ID from the time you bought Advancedvpn.
- Step 2: Export short logs or screenshots that demonstrate the problem you experienced (connection failures, blocked servers, speed tests) if you are seeking a service-quality refund.
- Step 3: Save a copy of the terms and the version date that applied at purchase, especially the 30-day money-back guarantee wording.
- Step 4: Note the date of purchase and calculate the guarantee window so you can reference deadlines clearly in any later steps.
- Step 5: Monitor your bank or card statement for the refund transaction and the converted A$ amount; record the date it posts and any reference number.
What users say that helps others
Several reviewers who left public feedback for Advancedvpn or associated products emphasise two practical tips: keep copies of everything from the moment of purchase, and keep proof of testing if you are claiming the service did not work as advertised. Reviewers also highlight that mixed opinions exist, so careful documentation speeds up resolution.
What to do after cancelling Advancedvpn
First, monitor your bank and card statements for the refund and record its arrival date and amount in A$. Compare the refunded A$ against your original charge and note any fees or exchange differences.
Next, keep the documentation bundle (purchase receipt, timeline, screenshots, terms snapshot and any refund reference) for at least 12 months in case you need to escalate with your payment provider or a consumer body.
Additionally, if you purchased via a third-party store or app platform, track any platform-level transaction records separately because platform refunds are governed by the platform’s rules rather than the provider’s guarantee.
Most importantly, if a refund is refused and you have evidence of an unreasonable failure to deliver the service, consider lodging a formal complaint with consumer protection authorities or a dispute with your payment issuer. Keep all records concise and dated; this makes escalation faster and more likely to succeed.