Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Aiapply
Suite 4, New Humberstone House, 40 Thurmaston Lane
LE5 0TE Leicester
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Aiapply service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Aiapply: Complete Guide
What is Aiapply
Aiapply is a job-search platform that combines AI resume and cover-letter generation, interview practice tools, and an AutoApply feature that automates applications at scale. The company states it offers a free tier plus paid tiers with added capabilities such as resume hosting, translations, mock interviews and limited AutoApply credits each billing period.
Aiapply Ltd is incorporated in the UK and publishes core product descriptions, pricing tiers and service terms on its website; the service promotes automation and time savings for high-volume job seekers.
Key product claims and plan labels are published on the vendor site and accompany service-specific terms such as AutoApply and Interview Buddy.
Subscription plans and pricing snapshot
Aiapply advertises a multi-tier model: a free tier plus paid levels intended for individual pro users and organisational customers. Published plan pages list feature bundles rather than fixed AU prices; regional variation and promotional pricing are common in third-party listings. For Australia-focused budgeting, treat listed prices as variable and confirm at purchase.
| Plan | Price (AUD) | Core features |
|---|---|---|
| Free | A$Varies | Unlimited AI cover letters, resume scanner, access to job board |
| Pro / Premium | A$Varies | Everything in free plus resume builder, interview tools, AutoApply credits |
| Organization / enterprise | A$Varies | White label, centralised billing, priority support |
Because published vendor pages and reseller listings use different currencies and occasional promotional rates, treat the table above as a structural comparison rather than a definitive price list. Verify exact A$ totals at purchase.
Customer experiences with cancellation
What users report
Public reviews show a mixed picture: many users praise AI-assisted resume and cover-letter features and report interview callbacks, while a subset raise billing and refund complaints. Several reviews allege unexpected charges after an attempted cancellation or frustration with refund timelines.
Representative user feedback (paraphrased): “I cancelled before renewal but was still charged” and “refunds were slow or denied when certain usage thresholds were exceeded.” These reports appear repeatedly on independent review platforms.
Recurring issues and practical takeaways
From a financial perspective, three recurring patterns matter: automatic renewals with short notice windows; non-refundable fees except in defined circumstances; and usage-based refund limits for AutoApply credits. These contractual settings drive most disputes.
Practical takeaway: monitor when your billing cycle renews, and track AutoApply credit consumption if you want to preserve any trial-related refund eligibility. The vendor’s terms specify that AutoApply has a credit-based trial and refunds are limited if more than a set number of automated applications are used.
How cancellations typically work for Aiapply
Notice periods and renewals: Aiapply’s general terms state subscriptions renew automatically and require cancellation at least 24 hours before the end of the subscription term to avoid renewal charges. From a budgeting standpoint, that short window increases the risk of an unwanted monthly charge if renewal timing is missed.
Refund policy essentials: Fees are generally non-refundable except where law requires it or where service-specific terms say otherwise. The terms call out technical failures as a valid refund basis when the vendor cannot reproduce and verify a material service failure. This makes proof and prompt reporting financially important.
AutoApply and usage caps: AutoApply is operated on a credit model. Aiapply’s terms explicitly allow a full refund if a user pauses and requests it before more than 20 job applications (credits) have been used; once that threshold is exceeded, fees are typically non-refundable. Financially, that creates a clear trigger: conserve credits if a refund is likely required.
Proration and major changes: The vendor promises a pro-rata refund only in limited cases, for example when core functionality is materially reduced and notice is given. Regular cancellations do not appear to generate automatic prorated returns in the standard terms.
Third-party billing and platform nuance: The Terms note the Services may interoperate with third parties. When billing is done via an external platform or app store, refund and cancellation outcomes can differ. In practice that affects financial recovery options and timelines. Always check who billed the charge.
Short note on consumer rights as they relate to Aiapply
Considering that digital subscriptions intersect with consumer law, Australian consumer guarantees may still apply where Aiapply’s delivery is faulty or substantially different from advertised features. Remedies can include repair, replacement or refund depending on severity. Use these rights to assess whether a non-refund clause in the contract is enforceable in your situation.
Documentation checklist
- Account snapshot: date-stamped screenshots of purchase confirmation and plan details.
- Billing evidence: bank or card statements showing charge dates and amounts.
- Usage logs: record of AutoApply credits consumed and timestamps.
- Terms snapshot: saved copy or screenshot of the Terms of Service version active at purchase.
- Error evidence: screenshots/logs showing technical failures, if claiming a technical refund.
- Correspondence log: dates and brief notes of any communications and responses you received.
From a dispute-cost perspective, well-structured documentation materially increases the chance of a favourable financial outcome. Keep digital copies for at least six months.
Common pitfalls and mistakes to avoid
- 1. Missing renewal timing - Automatic renewals require attention to the 24-hour cancellation window specified in the terms.
- 2. Overusing AutoApply credits during a trial - Using more than the stated trial threshold can void eligibility for a trial refund.
- 3. Assuming refunds are automatic - Fees are non-refundable in many cases unless technical faults or local law require otherwise.
- 4. Poor record keeping - Lack of invoices, timestamps and evidence undermines financial disputes or chargeback claims.
- 5. Ignoring platform billing differences - If a third party billed you, their refund rules may apply and differ from Aiapply’s published terms.
Disputes, chargebacks and refund recovery - financial considerations
From a financial perspective, chargebacks are a last-resort tool with pros and cons: they can return funds but may trigger vendor rebuttals and take weeks to resolve. Document timelines and provide clear evidence of the contractual breach or billing error.
Timing matters: bank and card providers impose strict time limits for initiating disputes. The vendor’s own refund timelines (if any) are also relevant when deciding whether to pursue a chargeback or an alternative remedy. Keep records of every claim you lodge and any vendor responses.
Financial comparison: when to keep vs when to stop a subscription
| Consideration | Keep subscription | Stop subscription |
|---|---|---|
| Immediate hiring benefit | High interview yield or measurable ROI from applications | Low or zero callbacks after reasonable trial period |
| Cost control | Predictable monthly cost within budget | Renewal timing threatens cashflow or budget targets |
| Refund risk | Under refund threshold (e.g. low AutoApply usage) | Exceeded usage caps that void trial refunds |
From a budgeting standpoint, compare the incremental cost of the subscription to the expected benefit measured in interview conversions. If the marginal cost per meaningful outcome exceeds alternatives, reallocating that budget usually improves ROI.
What to do after cancelling Aiapply
After you have ended a subscription, proactively monitor your card or bank statements across at least two billing cycles to detect any residual or recurring charges. Keep your documentation packets accessible for potential disputes or regulator engagement.
Export or archive any critical data you still need, such as generated resumes or cover letters. From an optimisation perspective, reallocate subscription budget to higher-yield activities such as targeted applications or paid job boards with clearer refund mechanics.
If you consider disputing a charge, assess cost vs benefit. Chargebacks can recover funds but often involve time and documentation; weigh expected recoverable amounts against time and effort.
Address
- Address: Suite 4, New Humberstone House, 40 Thurmaston Lane, Leicester, United Kingdom, LE5 0TE
Sources referenced in this guide include Aiapply’s published terms and product pages, independent review listings and Australian consumer-law commentary. Use the documentation checklist to prepare a concise case file if you need to request a refund or escalate a billing dispute.