Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Analyzer Plus
2000 Sydney
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Analyzer Plus service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Analyzer Plus: Easy Method
What is Analyzer Plus
Analyzer Plus is a mobile analytics app that markets follower, engagement and story insights for social accounts. It offers in-app purchases and subscription features such as weekly or longer premium access, lifetime upgrades and feature packs intended to show unfollowers, non-followers, engagement trends and deleted interactions.
The app is distributed through app stores and lists multiple in-app purchase options and auto-renew rules on its store listing. Store metadata and independent listings show a mix of short-term and longer-term plans and occasional one-off lifetime purchases.
How subscriptions and billing typically work for Analyzer Plus
Analyzer Plus subscriptions are offered as automatic-renewing in-app purchases. The store listing states that subscriptions renew automatically unless renewal is turned off before the renewal window, and that the account is charged within 24 hours prior to the end of the current period. The listing also notes restrictions on cancelling an active subscription period.
In practice this means: billing is tied to the payment channel used at purchase, renewal dates follow the billing cycle you selected, and renewal charges can show up close to the period end. Some offers are one-off lifetime purchases that will not recur, while subscription tiers are recurring.
Proration and refunds depend on the purchase channel and the developer policy. For digital subscriptions, common arrangements include no mid-period cancellation refunds, pro rata credits where offered, or refunds only where a legal right applies. The exact outcome for any particular purchase depends on how the purchase was made and the developer/store policies disclosed at sale.
Customer experience and cancellation feedback
What users report
User feedback collected from app review aggregators and store comments shows a consistent pattern: users complain about the app failing to work reliably, unexpected charges or subscription renewals, and difficulty obtaining refunds for unused time. Multiple reviewers say the app logged them out, failed to update data, or stopped delivering promised features after updates. Several reviewers who paid annual fees asked for refunds when the core functions stopped working.
A few representative user comments paraphrased from public reviews include short, direct complaints such as: "I paid yearly and the app no longer works", and "I paid but data does not update; I want a refund." These quotes reflect frustrated customers seeking remedies for service failures.
Recurring issues and practical takeaways
Reported issues cluster around three themes: technical failure to deliver promised features, perceived misleading feature changes after purchase, and disputes over refunds or unused subscription periods. Many reviewers mention auto-renewal as a surprise and describe attempts to obtain refunds when the app no longer worked.
Practical takeaways from these reports: keep precise records of purchase receipts, note the date a feature ceased to work, and track billing dates closely so you can identify unwanted renewals quickly. If a paid feature stops working soon after purchase, that is often the strongest practical basis for asking for a refund under consumer law.
Subscription plans and pricing
| Plan | Billing term | Price (A$) |
|---|---|---|
| Weekly premium | 1 week | A$2.49 (store listing) |
| Monthly / shorter tiers | Varies | Varies |
| Annual / multi-month | Varies | Approx A$34 - A$35 (varies by offer) |
| Lifetime premium / one-off | One-off | Approx A$105 (approx) |
Notes: the app store listing shows a one-week premium price and declares multiple in-app price points. Other published aggregators list additional price points and lifetime offers; where those prices are shown in foreign currency the figures above use an approximate conversion to A$ for reader context. Always check the price displayed at the time of purchase for the exact A$ amount charged.
| Plan or feature | Typical inclusion |
|---|---|
| Unfollower reports | Core feature for paid tiers |
| Engagement analytics | Charts, best followers, ghost followers |
| Deleted likes/comments | Feature available on some tiers |
Cooling-off, consumer guarantees and refund rights for digital subscriptions
Australian consumer law covers digital content and subscription services. Consumer guarantees require services to be of acceptable quality and to perform as described. If Analyzer Plus fails to deliver core features or is unsafe, those are grounds to seek remedies such as repair, replacement or refund under the consumer guarantees.
This means that if a paid Analyzer Plus feature has a major fault (for example the app cannot access your account data as described), you may be entitled to a refund for the unused portion or cancellation with refund depending on the circumstances and how the service was supplied. For minor faults, the developer may be entitled to fix the issue within a reasonable time.
Documentation checklist
- Purchase receipt: store or card transaction record showing plan name and date.
- Billing statement: the bank or card entry that shows the charge and the merchant name.
- Service behaviour log: dates and short notes showing when the app failed or features stopped working.
- Screenshots: visual evidence of errors, non-functioning features or failed updates.
- Store listing snapshot: the price and terms shown at purchase time if still available.
- Refund/request record: any written acknowledgment you have of a refund decision or response from the provider.
How practical timing and notice rules apply to Analyzer Plus
Store metadata indicates subscription renewals are processed near the end of the current period. That means renewals can be charged within 24 hours prior to expiry and may appear before you expect them. Advance awareness of the billing date helps prevent surprise renewals.
Many in-app subscription terms state that cancelling an ongoing period does not produce a mid-period refund. In practice for Analyzer Plus, several user reports say the developer or sale channel did not provide pro rata refunds for time remaining in an active period. Where a technical failure amounts to a major problem, consumer guarantees create a stronger basis for a refund claim.
When refunds are likely and when they are not
Refunds are more likely when there is a demonstrable major fault: the app does not function on compatible devices, a core feature disappears, or the app behaves in a way that materially differs from its description. If the service is simply unused by choice, most store/developer policies do not offer refunds. Consumer law can override a no-refund policy when the guarantees are breached.
Document your experience clearly and reference the consumer guarantees if you assert a legal entitlement to a refund. Keep evidence of the fault and the period you were unable to use the service.
Disputes, chargebacks and escalation options
If you cannot resolve a refund dispute via the provider, you can consider an escalation path through your payment provider or card issuer, or seek assistance from relevant consumer protection agencies. Escalation is typically time-sensitive, so act promptly after an unauthorised or unwanted charge. Be prepared to supply the documentation checklist items when making the case.
Where a digital service misrepresents its features or refuses to remedy a major fault, lodging a complaint with the national consumer regulator or a state consumer affairs office is a practical option. Regulators can take enforcement action in systemic cases.
Common pitfalls and mistakes to avoid
- 1. Assuming automatic refunds are available - keep receipts and evidence before you rely on a refund.
- 2. Waiting too long to record faults - date-stamped evidence strengthens refund claims.
- 3. Relying on a verbal promise - always capture acknowledgments in writing or screen evidence.
- 4. Overlooking where the purchase was made - billing channel matters for refund routes and dispute steps.
- 5. Failing to check terms at the time of purchase - the store listing in force when you bought the product governs many contractual points.
Practical expectations after you initiate a cancellation or claim
Expect a short processing period for administrative changes and a separate evaluation period for refund claims. If you claim a refund under consumer guarantees, the provider may ask for evidence and may offer a remedy such as a fix, a pro rata refund or a full refund depending on the seriousness of the fault.
If the developer disputes the claim, retain all documentation and consider escalating to your payment provider or a regulator. Resolution timing varies; some disputes are resolved quickly while others can take weeks.
What to do if you are charged after cancellation or after a problem
If you observe an unexpected charge after you took action to stop access, gather the transaction evidence and the chronology of events. Provide clear, dated documentation showing the charge and the preceding actions. This record is the primary tool for any refund or dispute.
Where the service is demonstrably non-functional, highlight the failure period and stress the consumer guarantee entitlement to a remedy for major faults. That framing tends to be more effective than arguing change-of-mind in most jurisdictions.
Specific service details that matter for Analyzer Plus
Analyzer Plus is commonly sold through app store in-app purchases and lists a weekly premium price on the store listing. These facts affect where to look for receipts, where renewal charges will appear and which terms govern refunds and cancellations.
User reports highlight repeated technical problems and refund disputes as the most frequent complaints. Keep those patterns in mind when documenting faults and framing a remedy request.
What to do after cancelling Analyzer Plus
After you cancel or raise a refund request, monitor your payment statements for any further charges and keep all evidence organised. If you receive a refund or credit, keep the confirmation for future reference.
If a refund is declined and you believe consumer guarantees were breached, consider seeking external assistance from a payment provider or a consumer regulator. Provide the regulator with the documentation checklist and a concise timeline of events.
Finally, evaluate alternatives carefully and check recent user feedback and the active store listing before subscribing again. Public reviews and store metadata change over time; reassess the service performance against your needs before repurchasing.