How to Cancel Appy Pie: Complete Guide

What is Appy Pie

Appy Pie is a no-code platform for building mobile apps, websites and digital automation tools. It offers tiered subscription plans that target small businesses, agencies and enterprise customers with features such as app publishing, hosting, push notifications and basic analytics. Appy Pie publishes monthly and yearly plan structures, and the service includes a short free trial period for new users.

The platform lists core plans commonly named Basic, Gold and Platinum for app building, with higher tiers adding iOS support, wider distribution and premium support. Appy Pie also sells fully managed or enterprise-level packages with custom pricing. Pricing and exact feature sets vary by plan and billing cadence.

Customer experience with cancellation

What users report

Users who left public feedback often describe two contrasting themes: straightforward billing renewals with limited refunds, and occasional disputes about unexpected charges or slow refunds. Several reviewers on consumer platforms reported difficulties obtaining refunds after the initial trial or after renewal charges.

Other reports highlight positive experiences where users obtained timely clarifications about plan features or were helped to migrate apps, but these are less frequent in complaint threads. Common user tips shared publicly include checking the exact trial-to-paid timing and verifying which features are active on the chosen plan before the trial ends.

Recurring issues and practical takeaways

• Refund window clarity: Appy Pie’s terms state a short refund window tied to the free trial and first paid charge; many disputes arise when customers miss that window.
• Auto-renew surprises: automatic renewals are common; confirm upcoming renewal dates early to avoid an unwanted charge.
• Extra costs: publishing to app stores and some add-ons can create additional fees that users sometimes discover only after subscribing.
• Document everything: retain invoices, screenshots of plan settings and timestamps of charge dates to support any follow-up.

How cancellations and refunds typically work for Appy Pie

First: Appy Pie’s terms state that purchases for digital services are generally non-refundable once service access is provided, but there is a specified short refund window tied to the free trial and first post-trial charge. If a refund is possible, it is typically limited to that initial window.

Next: subscriptions are billed on a recurring basis according to the plan period selected (monthly or yearly). Renewals will generally charge at the start of each billing cycle unless a subscription is ended before renewal.

Additionally: some plan features such as free domains or bundled third-party services may be treated differently when a subscription ends; in certain cases, those bundled services are impacted immediately on cancellation depending on whether they were attached to an annual or monthly plan. Appy Pie’s terms note specific behaviours for domain or workspace features tied to different plan types.

Keep in mind: the terms also reference processing deductions for refunded amounts (a small percentage or actual processing fee may be deducted from refunds). Time limits for requesting refunds are strict in the published policy.

Documentation checklist

• Billing records: keep invoices and bank/statement lines showing the charge date and amount.
• Trial start and charge dates: note the start date of any free trial and the date when payment was first taken.
• Plan details: capture the name of the plan and the feature list available at purchase time.
• Screenshots: preserve images showing pricing, trial terms, renewal date and any confirmation screens.
• Correspondence log: record dates and brief notes of any exchanges you had about billing or refunds (no content revealing contact channels).
• Exported data: where relevant, export your app or site data and store a copy independent of the platform.

Common pitfalls and mistakes to avoid

• 1. Missing the initial refund window: many users report losing refund eligibility by not acting within the brief trial-related window.
• 2. Assuming features are included: expecting all features to be available on basic plans can lead to frustration and additional charges.
• 3. Overlooking recurring billing dates: automatic renewals are a frequent cause of unwanted charges.
• 4. Not keeping concrete proof of the purchase conditions: weak documentation makes disputes harder to resolve.
• 5. Ignoring third-party fees: app-store developer fees or publishing costs are typically separate from the platform subscription and remain the user’s responsibility.

Subscription plans and pricing (approx in A$)

The vendor’s publicly listed plan tiers commonly map to three core options. The official plan figures are often shown in USD; the table below converts those representative monthly prices to AUD at a mid-market rate for early January 2026 and shows approximate values. Use these as guidance only: your actual amount will vary with currency selection, taxes and promotions.

Refund eligibility and features comparison

Disputes, chargebacks and consumer rights that matter for Appy Pie

If you believe a charge is incorrect, document the charge date, amount and the plan that was in effect. Appy Pie’s terms reference compliance with local consumer protections for digital services, but the published refund policy sets short internal windows.

First try to assemble firm evidence showing timing, feature access and the specific charge. Next, understand that consumer law protections may provide remedies beyond the vendor’s stated policy for defective or misrepresented digital goods; local regulator guidance can clarify those options. Keep records to support any dispute you raise.

What to do after cancelling Appy Pie

First, verify the billing cycle end date shown on your invoice and keep confirmation of the cancellation action, including timestamps and invoice numbers where available.

Next, export or back up any app, site or contact data that you need to preserve. Many users report that access or bundled services can be affected depending on whether the plan was billed monthly or annually, so ensure you have an independent copy of critical assets.

Additionally, monitor your financial statements for at least one full billing cycle after the cancellation date and keep the documentation checklist ready in case you need to reference charges or request adjustments.

Finally, consider whether an upgrade or migration plan is needed for app distribution or domain services that were part of your subscription; plan for transition costs related to store publishing and developer accounts.

Address

• Address: 45 Evans Street, Balmain, Sydney, New South Wales 2014