Opsigelses tjeneste Nr. 1 i Cyprus
Kære hr./fru,
Jeg meddeler hermed min beslutning om at opsige kontrakten vedrørende Cleanmymac tjenesten.
Denne meddelelse udgør en fast, klar og utvetydig vilje til at opsige kontrakten med virkning på den først mulige forfaldsdato eller i overensstemmelse med den gældende kontraktlige frist.
Jeg beder dig om at træffe alle nødvendige foranstaltninger for at:
– stoppe al fakturering fra den faktiske opsigelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig det endelige regnskab eller bekræftelsen af saldo.
Denne opsigelse sendes til dig via certificeret e-post. Afsendelsen, tidsstemplingen og integriteten af indholdet er fastslået, hvilket gør det til et bevisbart dokument, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at udføre den regelmæssige behandling af denne opsigelse i overensstemmelse med de gældende principper for skriftlig notifikation og kontraktfrihed.
I overensstemmelse med reglerne vedrørende beskyttelse af personoplysninger anmoder jeg også om:
– at slette alle mine data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– at lukke enhver tilknyttet personlig adgang;
– og at bekræfte den faktiske sletning af data i henhold til de gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg opbevarer en fuldstændig kopi af denne meddelelse samt beviset for afsendelse.
How to Cancel Cleanmymac: Easy Method
What is Cleanmymac
Cleanmymac is a macOS utility developed by MacPaw that combines disk cleaning, performance optimisation, privacy and malware tools, and application management into a single desktop application. It is offered as both a perpetual licence and subscription products with tiered licences by device count; subscriptions commonly carry a 30-day money-back guarantee and auto-renewal by default unless cancelled before the renewal date.
Pricing and the feature set vary by purchase route: direct MacPaw store purchases, App Store editions and third‑party bundles (for example Setapp) use different billing flows and may impose distinct feature limits or marketplace rules. This affects renewal mechanics and refund eligibility in practice.
Subscription plans and approximate Australian pricing
This table summarises commonly available plans and indicates approximate A$ equivalents where public listing used a different currency. Marks "approx" indicate a currency conversion at market rates near 6 January 2026; final billed amounts depend on the vendor, promotions and local tax.
| Plan | Typical billing | Public listing (source currency) | Approx A$ (converted) |
|---|---|---|---|
| 1 Mac annual subscription | Annual | $40.20 per year (store listing) | Approx A$60 |
| 2 Mac annual subscription | Annual | $64.20 per year (store listing) | Approx A$96 |
| 5 Mac annual subscription | Annual | $127.80 per year (store listing) | Approx A$191 |
| One-time licence | One-off | Varies by channel | Varies |
Note: different third-party channels may list different price points or lifetime offers; App Store listings sometimes show multi‑licence bundles priced in A$ directly. Always consider the purchase route when assessing billing and refund rights.
How cancellations typically affect Cleanmymac subscriptions
Framework: cancelling a subscription normally prevents future automatic renewals while preserving access for the period already paid for. This means the application remains functional until the paid term ends; cancellation is not necessarily a refund request.
Billing cycle implications: subscriptions billed annually or monthly renew on the vendor schedule. Cancellation usually stops future charges but does not prorate or refund automatically unless the vendor's refund policy or promotional terms specify otherwise. Consumers should review the terms that applied at purchase because refund windows and proration rules differ by licence type and purchase channel.
Cooling-off and statutory rights: Cleanmymac offers a 30-day money-back guarantee on many direct purchases; this is a contractual promise that may supplement statutory consumer guarantees. Where statutory consumer guarantees apply, remedies may exist for faulty or misdescribed software regardless of a vendor’s stated refund policy. Time limits and required evidence matter for both contractual and statutory claims.
What users report
Customer feedback is mixed: many users report straightforward renewals and satisfactory support, while a subset report delays or denials when seeking refunds after cancellation or difficulty reconciling multiple licences. Several reviewers note that cancellation alone did not trigger a refund; refund requests needed an additional action and were sometimes refused after the vendor’s stated refund window.
Recurring issues and practical takeaways
Recurring themes in public reviews: difference by billing route (direct store vs App Store vs marketplace), timing of refund requests relative to a 30-day window, and confusion over multiple charges for overlapping licences. These make timely documentation and clear evidence of purchase and cancellation essential.
Legal framework relevant to Cleanmymac cancellations
In accordance with consumer law, contractual promises (such as a 30-day money-back guarantee) sit alongside statutory consumer guarantees that protect against defective goods and services. These remedies operate differently: a contractual refund policy sets an agreed process and timeframe; statutory guarantees provide independent remedies for unacceptable performance.
Consequently, proof of purchase, timing of requests and the purchase channel determine which legal or contractual pathway applies. Disputes that invoke statutory guarantees may progress through formal complaint channels or regulators when vendor engagement fails. Keep such actions proportional and well documented.
Refunds, proration and timing for Cleanmymac
Refund eligibility depends on the licence type, purchase channel and the vendor’s stated policy. The commonly advertised 30-day money-back guarantee applies to many direct purchases, but exceptions and conditions (for example, promotional purchases or third-party marketplace rules) can limit eligibility.
Proration: vendors often do not prorate for early termination of an annual subscription; cancellation typically stops renewal but leaves the existing paid access in force until expiry. Where a prorated refund is available, it will be explicitly stated in the terms and determined by the timing of the request.
Billing route differences and why they matter
Purchase route affects who is the contracting party and who processes payments. Direct MacPaw store purchases are processed by a payment processor on behalf of the developer, whereas App Store purchases are subject to Apple’s marketplace terms and Setapp sales follow a separate subscription agreement. These differences affect invoicing, tax, refunds and dispute pathways.
| Purchase route | Effect on refunds and renewals | Practical note |
|---|---|---|
| Direct MacPaw store | Refunds governed by MacPaw terms and processor policy; 30-day guarantee commonly cited. | Vendor terms and processor handling shape timing and evidence requirements. |
| App Store | Marketplace rules and Apple refund/renewal mechanics apply; features may be limited by App Store rules. | App Store editions sometimes lack certain features and reflect Apple billing rules. |
| Setapp/other marketplaces | Bundled subscriptions follow the marketplace agreement; refund mechanics vary. | Bundled service terms can limit direct vendor remedies. |
Documentation checklist
- Proof of purchase: invoice, order number, payment transaction record.
- Licence identifier: activation code or licence key if available.
- Timeline: date of purchase, renewal date, date of cancellation request and any refund request.
- Correspondence log: record of any communications (dates and brief content summaries).
- Bank statements: entries showing the charge(s) in question.
- App information: screenshot of installed version and subscription page where applicable.
Disputes, chargebacks and escalation
Start with the contractual avenues available under the vendor’s published terms. If contractual remedies are exhausted or unavailable, consumers may escalate via their financial institution or a statutory dispute channel. Chargebacks are a payment-instrument remedy and not a substitute for asserting statutory consumer guarantees; they may have time limits and require supporting evidence.
Documentation outlined above materially improves chances of a successful dispute or recovery through a bank or regulatory pathway. Persistent or systemic issues visible in public reviews can also inform regulator complaints.
Common pitfalls when dealing with Cleanmymac cancellations
- Assuming cancellation equals refund: cancellation usually prevents future billing but does not automatically create a refund entitlement.
- Missing the refund window: many contractual guarantees require a refund request within a stated window such as 30 days. Late claims are often denied.
- Overlapping licences: multiple licences for the same device can create duplicate charges; resolving these commonly requires clear proof of transactions and licence records.
- Different rules by channel: marketplace purchases may not be eligible under a vendor’s direct refund policy; check who processed the payment.
Address
- Address: MacPaw Way Ltd. Serifou, Allure Center 11 Office No. 11-12 25 3046 Zakaki
What to expect after cancelling Cleanmymac
After cancellation users can generally expect the product to remain functional until the end of the paid period and automatic renewals to stop. Refunds, if any, depend on the vendor’s contractual policy, the timing of the request and the original purchasing channel.
Operationally, some consumers report successful outcomes when they supply clear evidence promptly; others report delays or denials when refund requests are not submitted within the advertised window. Prompt, organised evidence submission materially improves prospects of a favourable outcome.
Practical next steps for consumers
1) Assemble the documentation checklist above, focusing on purchase evidence and timeline.
2) Review the terms that applied at purchase, including any explicit money-back guarantee and the purchase channel terms; note any applicable time limits.
3) If a refund is refused and you believe statutory consumer guarantees apply, consider escalating via the payment provider or a regulator while preserving all documentation. Keep records of each escalation step.
Finally, track your billing statements for at least one full renewal cycle after cancellation to confirm no further debits occur. Public feedback indicates that clear records and timely evidence are the decisive factors when seeking refunds or disputing charges.