Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Clockology
504 Grand St
10002 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Clockology service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Clockology: Complete Guide
What is Clockology
Clockology is a watch-face and widget design app that lets users create, import and run custom watch faces across Apple devices. The app offers a free tier and paid subscriptions that unlock premium layers and features like weather, advanced animations and cloud-synced content.
The developer publishes a licence and terms that describe a free version, monthly and annual subscriptions, and states that subscription payments are charged in advance and are generally non-refundable.
Subscription plans and pricing for Clockology
Clockology lists in-app purchases for monthly and yearly premium access; the App Store shows recurring options that appear as a monthly plan and an annual plan priced on the local storefront. Use the table below as a concise reference of the plan types and billing cadence shown in the store listing.
| Plan type | Billing cadence | Example price (store listing) |
|---|---|---|
| Clockology+ / premium | Monthly | A$3.99 |
| Clockology+ / premium | Yearly | A$29.99 |
How cancellations typically work for Clockology subscriptions
Clockology’s terms refer to subscription terms that renew automatically unless cancelled and note that the initial term is as specified at purchase. The licence also reiterates a no-refund stance for paid periods unless otherwise stated in the terms.
Two billing routes affect outcomes for cancellations and refunds: subscriptions purchased through an app marketplace vs subscriptions handled directly by the developer. Marketplace purchases commonly follow the marketplace’s renewal and refund rules; developer-managed purchases follow the app’s EULA. For Clockology the App Store listing indicates in-app purchases are handled through the store and charged to the user’s store account.
Typical timing and effects:
- Billing cycle: Monthly or annual recurring charge based on the plan selected.
- Notice period: The effective deadline to stop automatic renewal is tied to the current billing cycle end; if renewal is not prevented before that point the next period will be charged.
- Proration and refunds: Clockology’s terms state payments are non-refundable for the current subscription period; prorated refunds are not promised in the licence. Refund eligibility may still depend on the marketplace or specific consumer law remedies.
Customer experiences with cancellation for Clockology
What users report
Public feedback collected from app reviews and forum posts shows a mix of positive comments about creative features and recurring complaints focused on billing confusion. Several threads describe unexpected recurring charges from copycat apps or unclear merchant names on statements, which causes confusion about the origin of a charge.
Some users note that legitimate Clockology subscriptions appear as in-app purchases on their store account, while other complaints stem from scams and knockoffs that imitate Clockology or resell faces under different app names. Users who discovered an unwanted charge sometimes reported using their financial institution’s dispute process when they could not resolve billing confusion through other means.
Recurring issues and practical takeaways
Recurring themes in user reports: unclear billing descriptors, third-party copycat apps, and frustration when automatic renewals occur without recent notice. These problems tend to cluster around purchases outside mainstream storefronts or where multiple similar app titles exist.
Practical takeaways drawn from reports: verify the billing route shown on your statement, check the subscription term printed at purchase, and keep clear transaction records if you seek redress. Users who experienced scams emphasise checking merchant names and reviewing account statements regularly.
Rights and remedies relevant to Clockology subscriptions
Under consumer protection principles, businesses must not engage in misleading conduct when marketing or renewing subscriptions. Regulators have recently enforced transparency around auto-renewal practices, which affects how firms disclose price changes and renewal terms. Use this as a lens when assessing Clockology’s published terms and any changes to subscription offerings.
For Clockology specifically, the EULA’s statement that payments are non-refundable sets a baseline, but consumer law and marketplace rules may still provide remedies where a charge is unfair, misleading or the service was not delivered as promised. Documentation and prompt action increase the chance of a favourable outcome.
Documentation checklist for cancelling Clockology
- Proof of purchase: receipt, order ID, transaction date and the exact amount charged.
- Subscription term details: monthly vs yearly, start date and renewal date.
- Merchant descriptor: the name that appears on your bank or card statement.
- App store screenshot: listing of the purchased plan and price at time of purchase.
- Licence or EULA excerpt: the clause showing refund or renewal terms if available.
- Bank/card statements: the line item(s) showing the charge(s) in question.
Refund eligibility and dispute options for Clockology
Refund outcomes depend on where the subscription was purchased. If the charge was processed through the App Store, the store’s refund review policy and timeframes generally apply; if the charge is developer-processed, the app EULA terms apply. Clockology’s licence sets a no-refund rule for the current subscription period, but marketplaces or consumer protections may override that in specific circumstances.
When a charge is clearly unauthorised or the service materially fails to provide the paid features, users report pursuing a refund through the marketplace review mechanism or raising a dispute with their payment provider. Keep in mind that dispute outcomes vary by provider and the evidence presented.
| Scenario | Likely refund outcome |
|---|---|
| Purchased through App Store and charged for renewal | Refund decision guided by store policy; EULA still notes non-refundable payments. |
| Charge from a copycat app or unclear merchant | Higher chance of refund/dispute success if you can show unauthorised or misleading charge descriptors. |
Common pitfalls when dealing with Clockology billing
- Mistaking copycats: similar app names can cause users to assume a charge is from Clockology when it is not.
- Missing renewal deadlines: renewals are often processed at the end of the billing cycle; check the transaction date to establish when a renewal occurred.
- Assuming automatic refunds: the EULA’s no-refund language means refunds are not automatic; proof of a rule breach or marketplace policy violation improves prospects.
- Relying on merchant descriptor alone: bank statements sometimes show trade names; pair that with the receipt or app-store purchase history to confirm origin.
What to expect immediately after cancelling a Clockology subscription
After a valid cancellation takes effect, the typical outcome is that the service remains available until the end of the paid period and then access to premium features ends. Clockology’s terms indicate no refund for the remaining portion of a paid period unless an exception applies.
Watch for these post-cancellation items: confirmation that the subscription will not renew, final charges (if a renewal occurred shortly before cancellation), and removal of premium features at the period end. Keep your documentation in case you need to reference the timing of the cancellation.
Address
- Address: Clockology, LLC 504 Grand St New York, NY 10002
Practical tips and best practices for a smooth cancellation of Clockology
First, confirm the billing route and exact subscription term from your purchase records. Next, compile the documentation checklist above and record the relevant dates and amounts. Additionally, retain screenshots or receipts showing the plan name and price at purchase.
Most importantly, monitor your next statement cycle after cancellation to confirm no further charges. If a charge appears that you did not authorise or that contradicts published terms, escalate with the marketplace or your payment provider using the gathered evidence.
What to do after cancelling Clockology
After cancellation, keep a clear folder of all evidence: receipts, timestamps, licence terms and any confirmation you received. Use that folder if you need to query a marketplace, request a refund review, or raise a dispute with your payment provider.
Consider these next steps: monitor statements for duplicate or residual charges, review other installed apps for similar titles that may have separate subscriptions, and check for app updates that change subscription terms. Staying organised shortens resolution time if you need to pursue redress.