Kündigungsdienst Nr. 1 in Germany
Vertragsnummer:
An:
Kündigungsabteilung – Colorfy
Zehdenicker Straße 1
10119 Berlin
Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail
Sehr geehrte Damen und Herren,
hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Colorfy. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.
Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:
– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.
Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:
– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.
Mit freundlichen Grüßen,
15/01/2026
How to Cancel Colorfy: Complete Guide
What is Colorfy
Colorfy is a mobile colouring app that offers a free tier plus a premium subscription to unlock additional palettes, images and weekly content updates. The app is published through mainstream app stores and sells recurring access to a library of colouring pages, palettes and community features.
Colorfy publishes short-period and long-period subscriptions (weekly, monthly, yearly) and makes clear in its help pages that subscriptions renew automatically through the app stores and that removing the app does not stop renewal.
| Source | What it says |
|---|---|
| Colorfy help | Weekly, monthly and yearly subscriptions; auto-renew via app stores; deleting app does not cancel subscription. |
| App store listings | Multiple in-app purchase entries; prices shown in app store currency examples. |
Subscription plans and pricing for Colorfy
Colorfy offers recurring plans that commonly appear as weekly, monthly and annual premium access on app store listings. Prices shown in app stores vary by country and by promotional periods.
| Plan type | Typical price (app store examples) | Approximate AUD |
|---|---|---|
| Weekly subscription (example) | USD 7.99 (example entry) | approx A$12.00 (converted at mid-market rate). |
| Monthly subscription (example) | USD 5.99 - USD 7.99 (varies) | approx A$9.00 - A$12.00 (approx). |
| Annual subscription (example) | USD 39.99 (example entry) | approx A$60.00 (approx). |
These AUD conversions are approximate based on recent mid-market exchange rates; live store prices will differ due to local taxes, store fees and regional pricing. Use the app store price display in your device for the exact local charge.
How cancellations typically work for Colorfy subscriptions
Subscriptions for Colorfy are processed and renewed by the payment platform used at purchase, commonly the mobile app stores. This means renewal timing, proration and automatic charges are handled by that billing platform rather than Colorfy’s content server.
Typical billing cycles you may encounter: weekly plans renew every 7 days, monthly plans renew roughly every 30 days, and yearly plans renew every 365 days. Renewal occurs automatically at the end of the current paid period unless the billing platform stops the subscription.
Proration practices vary: many app-store billing services do not pro-rata unused time after cancellation of a recurring plan; others may allow access until the end of the paid period. Check your billing statement dates and the plan terms you accepted when subscribing.
Customer experience with Colorfy cancellations
What users report
Public reviews and complaint threads commonly mention unexpected or recurring charges and frustration over the difficulty of stopping renewals once a subscription begins. Several reviewers described ongoing weekly charges they did not expect.
Some app store reviewers and third-party app listings also show a variety of in-app purchase entries and prices, which can confuse users about the exact recurring amount and interval they are authorising.
Recurring issues and practical takeaways
Users who avoid later billing problems tend to track the original purchase date and the explicit renewal interval shown in their app-store receipt or bank statement. Keep clear evidence of the plan name, the charged amount and the charge dates.
Where users reported difficulty getting responses, the common practical takeaway is to preserve payment receipts and timestamps and to be prepared to dispute unauthorised charges through the payment source if required.
Billing, refunds and disputes for Colorfy
Refund outcomes depend on how and where the subscription was purchased and on the billing platform’s refund policy. If a charge is unauthorised or an obvious error occurred, banks and card issuers or the platform payment provider may offer dispute options that can reverse charges. Keep documentation to support any dispute.
Under consumer protection principles, businesses cannot lawfully mislead about pricing or cancellation terms. Australian authorities have taken enforcement action where subscription terms were confusing or cancellation was made difficult. This means there is regulatory precedent for strong action where consumers are not given clear, accurate information. Use that context when preparing a dispute or complaint.
Documentation checklist
- Purchase record: app-store receipt or card statement showing the plan name, date and amount.
- Terms snapshot: a copy or screenshot of the plan description and renewal interval visible at the time of purchase.
- Billing history: bank or card statements showing each repeated charge and the merchant descriptor.
- Correspondence record: dates and brief notes of any contact attempts or automated responses.
- Device details: device model, OS version and app version active when the charge occurred.
Common pitfalls and mistakes to avoid with Colorfy
- 1. Assuming deleting the app stops billing - deleting does not stop automatic renewals tied to the billing account.
- 2. Overlooking small recurring amounts - weekly charges add up rapidly; tally the long-term cost before subscribing.
- 3. Failing to save receipts - without a clear receipt, proving the charge and its date is harder during a dispute.
- 4. Waiting too long to check billing statements - timely review makes disputes easier to resolve.
Cooling-off and consumer rights relevant to Colorfy
Cooling-off rules are limited and context-specific. Standard unsolicited-sales cooling-off rules do not automatically create a long refund right for all digital subscriptions. The key is whether the consumer guarantee or a business misrepresentation applies. Where terms were unclear or misleading, regulatory bodies have required refunds or corrective action. Keep this short but use it if charges appear unfair or misleading.
What to expect after you start a cancellation or dispute related to Colorfy
Processing times vary by the billing platform and payment method. Expect to see a pending reversal, a credit to your account, or a final refusal depending on evidence and the platform policy. Document the date you started any dispute and watch statements for the next billing cycle.
If a charge is reversed, check that automatic renewals are no longer active so a new charge is not applied on the next cycle. If a charge is upheld, request a written explanation of the decision so you can escalate to consumer protection agencies if necessary.
Practical next steps and where to seek further help for Colorfy
Gather the documents listed in the checklist and prepare a clear timeline of relevant events. Use the evidence to support any dispute or formal complaint to a consumer protection agency if you believe the terms were misleading or the charge unauthorised.
If the matter escalates, agencies that handle subscription and misleading-practice complaints have published guidance and precedent where they intervened successfully; review that guidance and include it in your complaint package.