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Davinci

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Sender
How to Cancel Davinci App | Postclic
Davinci
40-42 Winterton Road
3168 Clayton Australia
support@davinci-core.com
Cancellation of Davinci contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Davinci service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Davinci
40-42 Winterton Road
3168 Clayton , Australia
support@davinci-core.com
REF/2025GRHS4

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How to Cancel Davinci: Complete Guide

What is Davinci

Davinci is a family of consumer-facing AI image and content generator apps distributed through mobile app stores and independent sites. One common variant is an image-generator app published by HUBX that offers in-app subscriptions for weekly, annual and lifetime access to AI image creation tools. Another unrelated product family uses the same trade name for professional video software; this guide focuses on the consumer image/content generator apps that operate on a subscription or in-app purchase model.

The App Store listing for the consumer image generator shows multiple in-app purchase options and recurring products, including weekly and annual subscriptions and one-off unlocks; those published price points form the practical baseline subscribers will see when purchasing through an app store.

How to cancel davinci app

This section explains the contractual mechanics that govern cancelling a Davinci subscription: renewal timing, notice, proration and refund principles applicable to app-store style offers. The guidance is framed to help a subscriber evaluate their legal position and prepare for a dispute if necessary.

Subscriptions sold via app-store in-app purchases typically auto-renew on a recurring cycle (weekly, monthly, annual) and charges are processed through the app-store billing channel associated with the purchaser. As a contractual matter, the renewal timing and any pro rata refund or credit depend on the product listing and the terms the developer sets for that specific product.

Under typical digital subscription terms for Davinci-type apps, cancellation takes effect at the end of the current paid period unless the supplier’s terms state otherwise. Proration for unused time is uncommon for short-cycle weekly products, but may be provided on annual plans where a developer’s published terms allow a refund or credit for unused months.

The consumer legal framework requires that digital services perform as described. If the Davinci product is defective, misleading in description, or materially fails to deliver core features, remedies under the Australian Consumer Law (ACL) may include repair, replacement or refund for the unused portion. The ACL cannot be contracted out of by a supplier.

Customer experiences with cancellation

What users report

Public reviews and reporting for Davinci-related image generator apps show consistent themes: users report unexpected charges, difficulty obtaining refunds, and slow or non-responsive developer support. Review platforms record a high share of low-star ratings where the complaint references unauthorised or difficult-to-reverse subscriptions.

Some reviewers use strong language to describe the experience, characterising automated charges as unauthorised and describing a lack of meaningful response when they sought remediation. These reports are available on consumer-review sites and were summarised by independent journalism that observed diffuse developer responsiveness across several similar AI apps.

Recurring issues and practical takeaways

From the public record of reviews and investigative reporting, the following practical takeaways about Davinci subscriptions can be extracted.

  • In-app billing scope: Charges for Davinci image-generator features commonly appear as in-app purchases on the purchaser’s app-store account and therefore follow that store’s billing descriptor.
  • Refund friction: Many users report limited responsiveness from developers and disputed refunds that required escalation.
  • Quality mismatch: Complaints often allege output quality does not match marketing claims, a factor that may support a remedy under consumer guarantees.

Documentation checklist

  • Receipt or transaction ID: App-store purchase receipt showing the amount and date.
  • Billing descriptor: Copy or screenshot of how the charge appears on your card or statement.
  • Service description: Screenshots of the app listing and key promotional claims or feature descriptions.
  • Terms and conditions: A copy or screenshot of the version of the terms in effect at purchase time.
  • Error evidence: Logs, timestamps, or images that evidence failures or poor service.
  • Correspondence record: Dates and summaries of contacts with the supplier and any reference numbers.
  • Device and account details: Device model, OS version, app version and app-store account used for purchase.

Typical disputes and remedies for Davinci subscriptions

If a Davinci subscription results in an unauthorised charge or a product that is not as described, the available remedies depend on the legal characterization of the failure and the payment channel used.

For services that materially fail to meet the published description, the ACL gives consumers a right to a remedy such as a refund for the unused portion. For minor problems, the supplier may be required to fix the issue. The remedies are independent of any contract clause that attempts to exclude them.

Where charges appear on a bank or card statement with a descriptor tied to the app store, card providers and payment processors may offer dispute or reversal processes. Such options are procedural alternatives but do not alter the underlying consumer rights under the ACL.

Common pitfalls and mistakes to avoid

  • 1. Failing to preserve receipts: Without the app-store receipt and billing descriptor it becomes substantially harder to prove the charge and to ask for a refund.
  • 2. Neglecting to capture the terms: Davinci offers and feature claims change rapidly; capture the version visible at purchase.
  • 3. Assuming automatic pro rata refunds: Short-cycle products such as weekly plans often do not pro rata; check the product’s published terms and evidence of any refund practice.
  • 4. Relying solely on public reviews: Reviews signal risk but are not a substitute for contractual terms when assessing entitlement to a refund.
  • 5. Omitting escalation evidence: If you escalate a dispute to a regulator, a clear timeline of steps taken strengthens the case.

Subscription plans and pricing

The app-store in-app purchase entries for one of the common Davinci image-generator apps list multiple paid options that purchasers may encounter. The prices below reflect the in-app items shown to consumers in that store listing; amounts are presented in AUD format as shown in the local app-store listing. Verify the actual billing descriptor in your purchase receipt.

PlanBilling periodPrice (AUD)Typical features
Weekly artwork subscriptionWeeklyA$9.99Weekly generation quota and editor features
Short weekly variant1 weekA$7.99Limited weekly access
Annual subscription (standard)AnnualA$59.99Yearly access, higher quotas
Annual promotional variantAnnualA$29.49Discounted yearly access
Lifetime unlockOne-offA$49.99Permanent unlock of certain features

These itemised offerings were visible in the local app-store listing for a Davinci image-generator app at the time of review; actual availability and local pricing may vary by region or app-store policy.

Feature comparison

TierCore limitationsRefund/renewal note
Free / trialLimited saved projects, watermarksMay convert to paid if renewal steps taken; benefits limited
WeeklyHigh-frequency charges, no proration for partial weeks commonShort billing cycle increases administrative friction for refunds
AnnualLower effective monthly cost, may allow pro rata refunds per termsGreater chance of producer refund policy applying to unused months
One-off unlockFeature-limited one-off payment; no recurring chargeSupplier’s one-off refund policy governs after purchase

Short note on consumer law rights relevant to Davinci

The Australian Consumer Law applies to digital content and services supplied to local consumers; the ACL guarantees that services are provided with due care and meet reasonable description. For Davinci, a material failure to deliver core advertised features may entitle a refund or other remedy irrespective of a supplier’s stated no-refund policy. Regulators have actively reviewed online refund statements to enforce these protections.

What to do after cancelling Davinci

After you have taken contractual steps to terminate a Davinci subscription, focus on evidence preservation and active monitoring of payments and service access. Retain receipts, screenshots of the app-store listing and any confirmation of termination you obtained.

Monitor bank and card statements for further charges; document any continued access or suspension of features and keep a timeline of events. If charges persist or a refund is declined despite a valid consumer-rights claim, escalation options include lodging a complaint with the relevant consumer regulator or presenting evidence to your card provider as part of a dispute process.

Address

  • Address: 40-42 Winterton Road Clayton VIC 3168

Similar cancellation services

FAQ

To cancel your Davinci subscription before the renewal date, ensure you submit your cancellation request in writing, either via email or registered postal mail, before the cut-off date to avoid being charged for the next billing cycle.

When you cancel your Davinci subscription, you may still have access until the end of the current billing period. If you cancel close to a renewal date, you might be charged for the next cycle, so check your billing terms for refund eligibility.

After cancelling your Davinci subscription, retain a final statement of account and any correspondence regarding your cancellation to support any future disputes or refund requests.

Users often report issues such as delayed responses from customer support and continued charges after attempting to cancel. To mitigate this, keep thorough documentation of your cancellation request.

To avoid cancellation issues, assess your usage needs and select a plan that aligns with your expected output, whether it's the free tier or a paid plan like the Pro plan at approximately AU$99 per year.