How to Cancel Exodus 90: Complete Guide

What is Exodus 90

Exodus 90 is a subscription-based spiritual formation service built around daily prayer, short reflections and a seasonally structured challenge aimed at small fraternities of men. The program is delivered primarily through a digital membership that unlocks daily content, seasonal tracks and formation resources for personal and group use.

The official offering includes a 14-day free trial and an annual membership option; the provider also lists a multi-payment option that spreads the annual cost over three instalments. The stated base price on the provider site is listed as $90 per year and an instalment option of three payments of $29.99.

Subscription plans and pricing for Exodus 90

Official materials list a single core membership with a 14-day trial, a single annual price and a split-payment option. The site also references a student discount. Pricing shown without a local-currency label is typically rendered in US dollars on the provider site; a local AUD conversion is noted below as approximate.

How cancellations typically work for Exodus 90 subscriptions

Cancellations, as described in the service terms, depend on how the subscription was purchased and on the applicable billing relationship between subscriber and payment provider. The terms state that subscriptions renew automatically unless the subscriber takes action to stop renewal, and that subscriptions remain active until the end of the paid term.

The provider’s published terms explicitly note that there is no entitlement to a prorated refund for the unused portion of a paid subscription once the subscription period has started. This means that if a full annual fee has been paid and the provider’s terms apply, access generally continues until the term expires but the user will not receive a partial refund for the remainder of that term.

The public help resources for the service explain that the practical cancellation outcome depends on the original payment route and that the organisation will work with subscribers on questions about payments and charges. This distinction matters because the party who takes payment usually controls refunds and renewal records.

Customer experiences with cancelling Exodus 90

What users report

Online forums and community threads show a mix of experiences. Many users report straightforward cancellation and no surprise renewals, while a notable group reports difficulties with unexpected renewal charges after a trial or after intending to stop membership. Some of those reports relate to timing around the free trial and to uncertainty about whether a subscription had actually been terminated.

Users also report that refunds for unintended renewals are sometimes handled by the payment processor rather than the service operator, and outcomes vary; some users report success obtaining refunds, others report denials and having to escalate with their payment provider. These accounts indicate that results depend on the payment relationship and supporting evidence.

Recurring issues and practical takeaways

Common patterns in user reports include: confusion over trial expiry timing, assuming deletion of an app removes billing, and delayed recognition of renewal charges on bank statements. These situations are repeatedly cited in community threads.

Practical takeaways from real users include keeping clear records of start and trial dates, checking statements for the merchant descriptor shown on the card, and preparing documentation if a payment dispute becomes necessary. Users who received refunds often provided firm evidence of the timing and their intent to stop the service.

Legal and consumer rights that matter for Exodus 90

Under current consumer protections, rights in relation to digital subscriptions turn on whether the service has been supplied, the refund terms in the contract, and whether a business has engaged in misleading practices. Regulators have scrutinised subscription communications where consumers were not given clear options before renewal, which highlights the importance of transparent renewal notices.

Proposed legislative reforms addressing subscription contracts and cooling-off for digital content are under discussion and may affect future refund and cancellation rights for digital memberships. These proposals focus on when a consumer may be entitled to a refund and whether pro rata refunds should apply on renewal cancellation. For now, the starting point is the contract terms and existing unfair practices laws.

Disputes, chargebacks and escalation options for Exodus 90

If a charge appears that you did not authorise, your payment provider may be able to investigate or reverse the payment under its dispute process. Outcomes depend on whether the provider can confirm authorisation and on the evidence you can supply.

Because the party who processed the payment typically controls refunds, one common pattern is that refunds for renewals are processed by the payment provider used at purchase. The terms for the service also reserve the right to suspend access for unpaid renewals and to treat deletion of the app separately from subscription status.

What to expect after a cancellation request is accepted for Exodus 90

Where cancellation is effective, typical outcomes reported are: access to premium content continues until the paid period ends, recurring billing stops at the next renewal, and no prorated refund is provided for the remainder of the subscription term where the provider’s terms exclude it.

Where a refund is issued for an unintended renewal, timelines vary depending on who issues the refund; some payment processors return funds quickly while others take several business days. Keep evidence of the date of any refund agreement in case further follow up is required.

Documentation checklist

• Proof of purchase: transaction record showing date, amount and merchant descriptor.
• Trial start and end dates: screenshots or notes recording when trial began and when content was accessed.
• Billing statements: bank or card statement entries that show the charge you dispute.
• Terms snapshot: a copy or screenshot of the service terms in effect at the time of purchase.
• Communication log: dates and brief notes of any contact or attempts to resolve the issue, and any reference numbers supplied.

Common pitfalls and mistakes to avoid with Exodus 90

• Assuming deletion equals cancellation: removing an app may not stop billing; check the billing relationship and keep records.
• Missing trial deadlines: the free trial window is limited; note the trial end date so you can decide before a charge posts.
• Not saving transaction evidence: lack of clear proof of purchase or timing weakens refund or dispute cases.
• Waiting too long to dispute: statutory or issuer time limits may apply to disputes and consumer complaints.

Practical steps to prepare before subscribing to Exodus 90

Decide which billing cadence suits your needs and note the trial expiry date. Consider using a payment method that provides clear records of merchant descriptors. Keep a personal calendar reminder for the day before any trial ends.

Read the service terms and any renewal clauses; the provider’s terms explicitly state renewal mechanics and refund limits, so a quick review will reduce surprises later.

Address

• Address: 2451 Broadway Street, Fort Wayne, IN 46807, USA

What to do after cancelling Exodus 90

After you act to stop renewal, keep a copy of every payment record and any confirmation that shows the subscription will not renew. Monitor your financial statements for two subsequent billing cycles to confirm no further charges appear.

If an unintended charge appears, use your documented evidence to raise a dispute with the payment provider and, where appropriate, the relevant consumer protection regulator. Regulator action has in recent cases addressed unclear renewal communications and withholding of cheaper plan options, which shows escalation can lead to remedies in systemic cases.

When considering next steps, focus on timely documentation and escalation to payment channels and consumer agencies where contractual remedies are unavailable. This approach preserves options and increases the likelihood of a timely resolution.