Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Exposed
279‑281 Etiwanda Avenue
3500 Mildura
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Exposed service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
How to Cancel Exposed: Complete Guide
What is Exposed
Exposed is a social party game app that delivers “most likely to” style questions, dares and challenges for small groups. It operates as a freemium mobile application with in-app subscription options to unlock premium categories and remove limitations; the app description and developer listings indicate weekly, monthly and annual in-app purchase tiers. The App Store listing for Exposed shows multiple in-app purchase options including weekly, monthly and annual plans with promotional and standard rates.
Functionally, Exposed is positioned as a multiplayer party game: one user creates a party and invites others by a PIN, and the paid tiers expand categories and game modes. The developer, as listed on app platforms, supplies a privacy policy and terms of use which govern subscription billing, trials and access.
Subscription plans and pricing for Exposed
The app store listing provides the clearest public record of subscription offers and promotional prices available to local users. Prices and promotional offers vary over time and by platform. The table below reflects in-app purchase entries shown in the App Store at the time of review; treat these as representative examples rather than an exhaustive, permanent price list.
| Plan type | Representative price | Notes |
|---|---|---|
| Weekly | A$10.49 | May include promotional free trial periods; weekly billed |
| Monthly | A$22.99 | Often offered with introductory promotion |
| Annual | A$79.99 - A$154.99 | Promotional and full-year variants listed in app store |
These entries are sourced from platform listings and may vary by device store, so consumers should check current store listings for up-to-date amounts. Platform-managed purchases frequently display local currency and promotions.
How Exposed subscriptions generally operate
Framework: subscriptions are delivered through in-app purchase mechanisms and are subject to the platform terms that process payment and renewals. Billing is typically recurring and will continue until the subscription is stopped in accordance with the merchant or platform billing rules.
Notice period and billing cycle: subscription renewals are tied to the billing cycle purchased (weekly, monthly, annual). Cancellation timing affects whether the next billing cycle is charged; many platform-managed subscriptions require action before the next renewal date to prevent the upcoming charge.
Proration and access after cancellation: common practice for digital subscriptions is that cancellation prevents future renewals but does not necessarily prorate past payments. Access to premium features often continues until the end of the already-paid period rather than being cut immediately.
Cooling-off and refunds: immediate-access digital content generally has limited cooling-off rights because consumers receive the digital content at the time of purchase. Consumer guarantees under consumer law can still apply where the service is defective or not as described, but a statutory unconditional 14-day cooling-off right does not automatically apply to all digital subscriptions. The specific refund approach depends on whether purchase and renewal occurred through a platform or directly with the developer.
Customer experience with Exposed cancellation
What users report
Public review platforms show repeated reports of unexpected charges, difficulties stopping renewals, and frustration after trial periods. Multiple reviewers report being charged after attempting to end a free trial or after removing the app, and some describe lengthy waits for refunds. These user reports appear across app review pages, complaints forums and consumer-help sites.
Examples from reviews include statements that a free trial converted to a paid charge despite early cancellation, or that charges continued after the app was deleted. Such reports are common with many in-app subscription services where the billing is controlled by the underlying payment platform rather than the visible app interface.
Recurring issues and practical takeaways
- Unexpected renewals: users commonly report renewals after perceived cancellation or app deletion; this aligns with platform-managed subscription behaviour where deletion does not stop recurring billing.
- Trial conversion confusion: complaints reference being charged at trial end even where users believed they had cancelled during the trial period.
- Refund friction: some reviewers describe delays or refusals when seeking refunds, leading users to escalate via their payment provider or dispute mechanisms.
Legal framework and consumer rights relevant to Exposed
In accordance with consumer protection law, businesses must not engage in misleading conduct about the cost or cancellation of subscriptions. Enforcement agencies have actively pursued cases where cancellation was hidden or ineffective, and regulators have signalled increased scrutiny of subscription traps. Consequently, representations about automatic renewal and the means to stop it must be clear and prominent.
Where a digital product is defective or materially not as described, remedies under consumer guarantees may apply and a refund or remedy could be required. If the purchase was made through a platform, the platform’s refund and dispute policies will typically determine immediate procedural steps in parallel with consumer law remedies.
Practical implications for subscribers
Because Exposed uses in-app purchases, the payment path and any dispute or refund claim will usually involve the platform that processed the payment; this affects evidence requirements and likely timescales for remedies.
Refund outcomes can differ depending on whether a charge was unauthorised, the service was not delivered as promised, a trial was mishandled, or the merchant breached consumer guarantees. Expect differing timelines: platform refund reviews and financial institution disputes each have their own procedures.
Disputes, chargebacks and regulator complaints
If a charge is unauthorised or cannot be resolved with the merchant, a consumer may consider a payment dispute through their card issuer or a formal complaint to a consumer regulator. Financial institutions have dispute mechanisms for billing errors; regulators accept complaints that may support enforcement action where patterns of harm are evident.
Keep in mind that chargebacks can be time-limited and may require specific documentary support about dates, transactions and the merchant representation.
Documentation checklist
- Transaction record: date, amount in A$, merchant name as it appears on the statement, and payment method.
- Store listing screenshot: capture the in-app purchase offer showing price and trial terms.
- Terms excerpt: copy or screenshot of relevant subscription terms and any trial wording.
- Billing history: bank or card statements showing each recurring charge.
- Correspondence log: dates and brief notes of any contact attempts and responses from the merchant or platform.
- Device action log: dates when the app was deleted or account actions were taken, where relevant.
Common pitfalls when dealing with Exposed subscriptions
- Assuming deletion equals cancellation: removing the app does not necessarily stop recurring billing.
- Relying on trial signals: trial expiry can auto-convert; a clear transaction snapshot is critical.
- Missing time limits: refund or dispute windows may be limited; act promptly.
- Insufficient documentation: lack of records weakens refund or dispute prospects.
Address
- Address: 279‑281 Etiwanda Avenue, Mildura, VIC 3500, Australia
What to expect after you stop a subscription to Exposed
Access and billing: typically access to premium features continues until the paid period ends, and no further renewal charges should occur once recurring billing is stopped in accordance with the billing mechanism in effect. The exact moment when access ends depends on whether the platform or the developer controls entitlement checks.
Refunds and credit: refunds are assessed case by case. If a refund is granted it may appear as a reversal on the payment method used and can take several business days to settle. Where a consumer guarantee applies because the service was not provided as promised, the merchant may be obliged to provide a remedy.
Recommended next steps and escalation path
1. Assemble the documentation checklist items to create a concise evidence set supporting your position.
2. Use the platform purchase record and transaction details to initiate any formal dispute or refund request available through your payment provider and the platform. Keep records of all case or reference numbers.
3. If your dispute is not resolved and you believe there is systemic unfair conduct, consider filing a complaint with the relevant consumer protection authority. Public complaints and regulator engagement can support wider enforcement action where patterns emerge.
4. Monitor bank statements for further charges until a formal resolution is recorded and retain copies of any refund confirmations.
Additional practical precautions for subscriptions like Exposed
Review platform receipts and terms at the point of purchase, keep a calendar reminder of trial expiries and renewal dates, and maintain a single, retrievable record of active subscriptions to reduce the risk of overlooked renewals. Given reported user experiences, early evidence collection improves practical chances for timely remedies.