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I hereby notify you of my decision to terminate the contract relating to the Imdb Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Imdb Pro: Easy Method
What is Imdb Pro
Imdb Pro is a paid professional membership that supplements the public Imdb database with industry-facing tools: contact data, extended credits, STARmeter, page management features and advanced project tracking.
The service offers a free tier with limited features and a Premium membership that is billed monthly or annually and is regularly promoted with a 30-day trial for new members. Official published rates are displayed in US dollars on the provider site and the service advertises occasional promotional and membership discounts for certain industry organisations.
| Plan | Published price (USD) | Approximate price (AUD) | Notes |
|---|---|---|---|
| Individual monthly | $19.99 | Approx A$29.99 | Recurring monthly billing; trial may apply to new members. |
| Individual annual | $149.99 | Approx A$224.84 | Annual prepayment often reduced to effective monthly equivalent. |
| Group monthly (up to 5) | $79.99 | Approx A$119.98 | Designed for small teams; trial eligibility varies. |
Approximate AUD conversions use a recent USD:AUD mid-market rate (approximately 1 USD = 1.499 AUD) and are for planning only. Final local billing depends on payment method and regional processing.
Cancellation framework for Imdb Pro subscriptions
Framework: subscriptions are contractual recurring services with a defined billing cycle and terms established in the subscriber agreement. Members obtain access for the paid period and the provider retains policy control over refunds, content retention and account-level changes.
Notice periods and timing: Imdb Pro membership billing cycles typically run on a monthly or annual basis. Cancellation actions affect future billing periods rather than retroactively voiding charges for completed periods.
Proration and refunds: the provider’s published guidance and community reports indicate that charges for a completed billing period are generally non‑refundable, while unused future periods may be handled under promotional terms or as permitted by consumer law. Expect that trial-period rules and promotional credits will have specific conditions.
Cooling-off period: digital subscription trials may be offered, but the availability of a statutory cooling-off right depends on the means of sale and whether the consumer law exceptions apply. Promotional trials are often governed by the membership terms and can require action before the trial ends to avoid automatic renewal.
Customer experience: cancellation and billing (evidence based)
What users report
Users on review platforms and community forums report a mix of experiences: some obtain straightforward cancellation and stop further billing; others raise disputes about post-cancellation charges or trial-to-paid conversions. One reported comment on a review platform stated: "Charged my card A$149.99 after my sub was cancelled."
Forum responses from official community channels sometimes point to multiple accounts or payment methods as causes of continued charges. Reports also record lost content (images, demo reels) and change of page management status after membership ends.
Recurring issues and practical takeaways
- Trial timing confusion: trial-to-paid transitions are a common source of surprise billing; verify trial expiry dates in your records.
- Multiple accounts or payment methods: duplicate accounts under different emails can cause unexpected charges; reconcile accounts and payment records.
- Content retention: uploaded media and certain page-management settings may be removed when membership lapses; maintain separate archives if the content is important.
- Refund challenges: users report mixed success obtaining refunds; disputes can require escalation and evidence.
Legal considerations and consumer guarantees
Contract terms: the membership agreement governs renewal, termination and refunds. Terms cannot exclude statutory consumer guarantees that apply to digital services where those laws have jurisdictional effect.
Relevant law: under the Australian Consumer Law (ACL) digital products and services are covered by consumer guarantees; remedies such as repair, replacement or refund may be available when the service fails to meet guarantees of acceptable quality or correspondence with description. Vendors must not misrepresent consumer rights.
Implication for Imdb Pro: if Imdb Pro delivered materially different features than advertised or failed to provide promised trial conditions, affected subscribers may have remedies under the ACL rather than being limited to contractual disclaimers.
How cancellations typically affect account content and features
Content and profile changes: when a paid membership ends certain member-only features and uploaded items are commonly removed or reverted.
Confirmed effects reported in help resources and by users include removal of demo reels and images uploaded during membership, reversion of "known for" selections to algorithmic defaults, and deactivation of vanity URLs or some verified additions. Plan accordingly if you need to preserve assets.
| Feature while paid | After cancellation |
|---|---|
| Uploaded demo reels and images | Typically removed or inaccessible |
| Custom "known for" selections | Reverted to algorithmic defaults |
| Access to contact and in-development info | Restricted to public-level access |
Documentation checklist
- Proof of payment: recent card statements or payment receipts showing dates and amounts.
- Trial start and end dates: records or screenshots that show when a free trial began and when auto-renewal would occur.
- Account identifiers: user identifiers, account email(s) and any membership reference numbers.
- Content inventory: list of any images, reels or profile changes made while subscribed, with timestamps.
- Correspondence log: dates and short notes of any contact with the service or its community pages about billing or cancellation issues.
Handling billing disputes and chargebacks
Dispute preparation: assemble the documentation checklist and identify the precise charge dates and amounts to dispute. Banks and card issuers have time limits for initiating chargebacks, so act promptly.
Legal escalation: if the dispute is not resolved, small-claims or consumer tribunal options may be available depending on the amount in dispute and local procedures. Consumer agencies can provide guidance on formal complaints about misleading terms or noncompliance with consumer guarantees.
Common pitfalls and mistakes to avoid
- Mismatched accounts: assuming one email covers all subscriptions; verify there are no duplicate memberships.
- Ignoring trial end dates: failing to record the trial expiry that triggers automatic renewal.
- Not preserving uploads: losing media because it was only stored within the paid account.
- Delaying dispute actions: waiting past financial institution time limits for chargebacks or dispute filing.
Practical expectations after cancellation
Billing: you should expect billing to cease for future periods once cancellation takes effect, but charges for the active period are usually not refunded.
Service access: access commonly continues until the end of the paid period, after which paid features are disabled and content may be removed or downgraded. Keep records demonstrating dates of loss or service deterioration if you intend to claim remedies.
Address
- Address: IMDb.com, Inc. P.O. Box 81226 Seattle, Washington 98108-1226 United States
What to do after cancelling Imdb Pro
Action checklist: confirm you retain copies of any important media and screenshots of your account state prior to loss of features.
- Monitor statements: review card and bank statements for up to two billing cycles after the effective cancellation date.
- Preserve content: archive any biographies, headshots or demo reels stored in the account if you need them later.
- Follow up on refunds: if a charge appears incorrect, prepare the documentation checklist and commence a dispute through your financial institution as appropriate.
- Seek consumer guidance: if contractual terms appear inconsistent with consumer guarantees, consult the consumer protection guidance and consider lodging a complaint with the relevant consumer agency.