Služba pro zrušení č. 1 v Canada
Vážená paní, vážený pane,
Tímto vám oznamuji své rozhodnutí ukončit smlouvu týkající se služby Letsvpn.
Toto oznámení představuje pevnou, jasnou a jednoznačnou vůli zrušit smlouvu, s účinností k prvnímu možnému termínu nebo v souladu s platnou smluvní lhůtou.
Prosím vás, abyste podnikli veškerá užitečná opatření pro:
– zastavení veškeré fakturace od data účinnosti zrušení;
– písemné potvrzení řádného zohlednění této žádosti;
– a případně mi zaslali konečné vyúčtování nebo potvrzení zůstatku.
Toto zrušení je vám zasláno certifikovaným e-dopisem. Odeslání, časové razítko a integrita obsahu jsou stanoveny, což z něj činí průkazný dokument splňující požadavky elektronického důkazu. Máte tedy všechny prvky nezbytné k provedení řádného zpracování tohoto zrušení, v souladu s principy platnými pro písemné oznámení a smluvní svobodu.
V souladu s pravidly týkajícími se ochrany osobních údajů vás také žádám:
– o vymazání všech mých údajů, které nejsou nezbytné pro vaše zákonné nebo účetní povinnosti;
– o uzavření jakéhokoli souvisejícího osobního prostoru;
– a o potvrzení účinného vymazání údajů podle práv platných pro ochranu soukromí.
Uchovávám si úplnou kopii tohoto oznámení i důkaz o odeslání.
How to Cancel Letsvpn: Complete Guide
What is Letsvpn
Letsvpn is a mobile-first virtual private network service offering free trials and tiered subscriptions (commonly listed as Standard and Platinum) with weekly, monthly, seasonal and annual durations. The app store listings and reseller pages show in‑app purchase options and a trial window, while third‑party summaries list features such as instant connect, AI connection routing and app-specific acceleration for streaming.
Practical takeaway: Letsvpn’s product mix and billing are commonly sold through app marketplaces as well as direct channels, so the billing route influences how renewals, refunds and merchant policies apply.
Subscription plans and typical pricing for Letsvpn
App listings and product pages commonly show Standard and Platinum tiers with multiple durations; prices below are drawn from marketplace listings and converted to AUD where needed (marked approx). Use the table to check which duration you purchased before taking any cancellation or refund steps.
| Plan | Duration | Typical price (approx A$) |
|---|---|---|
| Standard | 1 week | A$2.99 approx |
| Standard | 1 month | A$8.99 approx |
| Standard | 3 months | A$20 - A$22 approx |
| Standard | 1 year | A$75 approx |
| Platinum | 1 week | A$4.50 approx |
| Platinum | 1 month | A$13.50 approx |
| Platinum | 3 months | A$23 - A$30 approx |
| Platinum | 1 year | A$105 approx |
Notes: Prices are approximate conversions from published marketplace amounts; conversions used a recent mid-market USD→AUD rate for reference. Always confirm the exact charge on the receipt or statement you received.
Customer experience and cancellation reports for Letsvpn
What users report
User feedback gathered from review platforms, forums and specialist reviews shows a split picture: many mobile users praise Letsvpn’s connectivity in regions where other VPNs struggle, while a visible minority report account blocking, partial refunds or difficult refund conversations.
Several reviewers highlight that purchases made through app marketplaces behave differently from direct purchases, and that refund outcomes can vary depending on the billing route. Other customers say support response times and clarity can be inconsistent during refund requests.
Recurring issues and practical takeaways
Account blocking and automated flags have been raised repeatedly; some users report blocks labelled as "abnormal operation" that affect access and make refunds harder to secure. Treat such blocks as a priority evidence point if you pursue a refund or dispute.
Refund deductions and merchant fees are specifically flagged by some customers as material to the final refund amount. Note the difference between a merchant offering a partial credit and receiving a full returned amount via a payment provider or marketplace.
How cancellations typically work for Letsvpn subscriptions
Auto‑renewal and billing cycle: Letsvpn subscriptions are sold in recurring cycles (weekly, monthly, seasonal, annual). If the purchase route is a marketplace, the marketplace rules usually govern renewals and refunds for that charge. If the purchase was direct, the merchant terms apply.
Proration and unused time: Letsvpn refund practices reported in public forums vary by purchase channel and plan type. Some users report partial refunds for unused time while others report no proration depending on the circumstances and the merchant’s policy. Keep the original receipt and the date/time of the purchase when assessing eligibility.
Free trial and short-duration purchases: The service commonly offers a free trial window and short-duration plans. Trials often have explicit start/end times; monitoring the trial expiry is critical to avoid an automatic paid renewal.
Timing and refund eligibility: Refund outcomes commonly depend on plan type (weekly vs annual), time elapsed since purchase, and the reason for cancellation (change of mind vs service fault). Document technical failures and the timestamps to support any claim that the service failed to meet expectations.
Legal rights and consumer guarantees relevant to Letsvpn
Under consumer law, digital content and services must meet consumer guarantees such as being of acceptable quality and fit for purpose. If Letsvpn fails to deliver promised core features, a remedy such as repair, replacement or refund may be available. Keep records showing the issue and how you tried to use the product.
Change of mind vs major failure: The law does not require merchants to provide change‑of‑mind refunds, but it does require remedies when there is a major failure. This distinction is often decisive in disputes about Letsvpn refunds.
Documentation checklist for a smooth cancellation or refund claim
- Proof of purchase: app store receipt or merchant receipt with date, plan, and amount.
- Transaction details: last four digits, transaction ID and statement descriptor.
- Service timestamps: when you first tried to use the service, and when faults occurred.
- Error logs/screenshots: connection failures, blocked access messages and diagnostic notes.
- Communication log: dates and summaries of any support interactions and responses received.
- Plan terms: the plan name/duration shown on the receipt and any trial or promotional notes.
Common pitfalls and mistakes to avoid
- 1. Missing the billing date: Not noting the automatic renewal date makes disputes harder to win.
- 2. Failing to document errors: No evidence of technical failure weakens a claim that the service did not work.
- 3. Assuming one-size-fits-all refunds: Different purchase channels and plan types have different rules.
- 4. Waiting too long to act: Prompt documentation and action improve outcomes for disputes and refunds.
Disputes, chargebacks and escalation when Letsvpn refuses a refund
When a refund request is refused or a partial amount is offered, the next practical step is to check the payment route and its dispute options. Marketplace purchases and card transactions each have their own timelines and evidence requirements.
Use your payment provider’s dispute process if you have clear evidence of non-delivery or a major failure. Be aware that chargeback processes have deadlines and require strong documentation; keep records prepared as per the checklist above.
Risk note: Disputes and chargebacks can trigger merchant rebuttals; if the merchant asserts policy-based deductions these will be part of the resolution process. Keep communications factual and time-stamped.
Tables comparing Letsvpn plan features
| Feature | Standard | Platinum |
|---|---|---|
| Smart connect / automatic routing | Available (limited) | Enhanced, global mode reported |
| Server selection | Limited or automated | Server choice and mode switching |
| Speed / mask modes | Standard performance | Switchable full speed / full mask modes |
| Device connections | Usually 2 simultaneous | Often 2 - 5 simultaneous |
Source notes: Feature differences above are based on public product descriptions and user reports; actual in-app feature labels can vary by platform and release. Confirm the features shown on your receipt or app listing.
What to expect after cancelling Letsvpn
Service access: Depending on the billing route and the merchant policy, cancellation may stop future renewals but not immediately terminate existing paid access for the paid period. Check your receipt for the paid period end date.
Billing and refunds: If a refund is granted it may be partial and processed according to the merchant or marketplace timeline; refund amounts can be affected by exchange conversions and merchant fees. Keep an eye on the card or statement where the charge originally posted.
Account state: Some customers reported account blocks associated with disputes; expect that account status may be reviewed if a refund or chargeback is requested. Preserve any prior receipts and logs to support reinstatement if required.
Address
- Address: LetsGo Network Inc, 600-675 Cochrane Dr. East Tower, Markham, Ontario L3R 0B8, Canada
Practical next steps for Letsvpn subscribers
First, gather the checklist items above and confirm whether your purchase was via an app marketplace or direct. Next, prepare time-stamped evidence of the problem and the purchase. Then check the merchant and marketplace policy applicable to your charge so you can present the right case when asking for a remedy.
Additionally, monitor your billing statement for the next cycle and retain all documentation until the dispute or refund is fully resolved. If the service fails to meet its core functionality, document the failure precisely and be ready to rely on consumer guarantee protections.