Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Macdroid
1800 Diagonal Road, Ste 600
1800 Alexandria
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Macdroid service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Macdroid: Easy Method
What is Macdroid
Macdroid is a utility that connects Android and MTP devices to macOS so users can view and transfer files in Finder. It ships a free tier for one-way transfers and a PRO tier that unlocks two-way transfers and additional features; the vendor documents a 7-day free trial for annual subscriptions and an annual price point of US$19.99 on its product pages.
Macdroid is distributed both directly and through app marketplaces (App Store in-app purchases exist alongside site licensing), and these different billing routes affect renewal behaviour and refund handling. The App Store listing shows in-app purchases for a yearly PRO option and a lifetime option.
Customer experiences with cancellation
What users report
Several users report successful use of Macdroid for file transfers and praise the PRO features. Positive feedback often comes from App Store subscribers who can manage subscriptions via the marketplace.
Conversely, a recurring thread on public forums describes instances where trial activation appeared to result in an immediate charge, and some users raised concerns about confusing resellers and delays in refunds. Several forum threads mention disputes handled through payment processors such as PayPal or the reseller channel.
Recurring issues and practical takeaways
Users commonly flag three points: the difference between marketplace billing and direct billing, trial timing and unexpected charges, and variable support response times. Expect different procedures and timelines depending on whether the purchase was made through an app marketplace or directly from the vendor.
Tip: check which billing route appears on your receipt because marketplaces and direct sellers usually have separate rules for refunds and renewals. Monitor the first billing statement closely after activating a trial.
How Macdroid subscriptions typically work
Macdroid lists an annual PRO subscription with a 7-day trial for first-time activations; after the trial ends the subscription auto-renews for the next billing year at the stated annual price. Plan limits (for example, how many Macs can use a PRO subscription) are published by the vendor.
Because the product is offered via both direct sales and app marketplaces, the renewal and refund mechanics differ: marketplace purchases are subject to the marketplace policies, while direct purchases follow the vendor/reseller terms. Expect renewals to be automatic unless stopped prior to the next billing date.
Pricing and plan comparison
| Plan | Primary billing model | Approximate price (AUD) |
|---|---|---|
| Free | Feature limited, one-way transfers | Free |
| PRO (annual) | Auto-renew subscription - vendor lists US$19.99/year | A$30.00 (approx) |
| Lifetime | One-off in-app purchase (listed US$34.99 in some stores) | A$52.50 (approx) |
Price conversions above use published USD in-app prices converted at mid-market rates to AUD and are approximate. Check your marketplace receipt for the exact AUD charge shown at purchase.
| Feature | Free | PRO (annual) | Lifetime |
|---|---|---|---|
| Two-way transfer | No | Yes | Yes |
| Number of Macs | Limited | Up to 5 Macs stated | Up to 5 Macs stated |
| Free trial | N/A | 7 days (first activation) | Varies |
Refunds, proration and free trial expectations for Macdroid
Published vendor material states the 7-day trial is free for first-time PRO activations and that the billing year begins after the trial ends. If you are charged unexpectedly soon after activating a trial, keep your receipts and transaction records.
Refund eligibility often depends on the billing route and the reason for the refund. If a subscription was purchased through a marketplace, the marketplace policy will typically control refund decisions and timelines. For direct purchases, the vendor or the reseller used at checkout may have separate refund procedures.
Proration for early cancellation is not guaranteed: many digital subscriptions continue to provide access until the end of the paid period rather than issuing partial refunds. Check the timing on your receipt and any vendor statements about unused-period refunds.
Short note on legal consumer rights that matter for Macdroid
Australian consumer law covers digital products and services where the item supplied is a good or service; remedies may be available if the app is faulty or does not perform as described. This can affect refund eligibility for Macdroid if the product fails to meet advertised core functionality.
Misleading statements about trials or refund rights have attracted regulatory action in landmark cases, so keep a clear record if you believe the vendor misrepresented the trial or billing terms. Statutory rights cannot be excluded by terms that say no-refund if the product is faulty or misdescribed.
Documentation checklist
- Receipt: payment confirmation showing the billing route and currency.
- Trial activation timestamp: proof of the date and time you activated a trial.
- Transaction record: bank or payment processor entry showing the posted charge.
- Version and device details: macOS version, Mac model and Android device details if reporting faults.
- Error logs or screenshots: short, dated evidence of functional problems or misleading interface text.
Common pitfalls and mistakes to avoid with Macdroid
- Assuming the same rules apply - marketplace purchases and direct purchases follow different refund rules; check your receipt to see which applies.
- Ignoring first billing statements - unexpected charges are easiest to resolve within the first billing cycle when you still have trial records.
- Missing documentation - lacking timestamps, receipts or device details weakens a dispute or complaint.
- Overlooking reseller involvement - resellers or payment processors sometimes handle subscriptions and refunds on behalf of the vendor; that affects timelines and points of contact.
How disputes and chargebacks are typically handled
When a charge is unexpected or a refund request stalls, some customers escalate via the payment provider or the marketplace dispute process. Outcomes depend on the evidence provided and the payment channel's policies.
Keep communications factual, concise and supported by dates, receipts and screenshots. If you raise a dispute with your payment provider, provide the same documentation you would when asking the vendor for a refund.
What to expect after cancelling Macdroid
After you cancel, expect access to continue until the end of the paid billing period in many cases; this depends on the plan and billing route. Save receipts and any final confirmation you receive.
Monitor your bank or card statement for at least one renewal cycle to confirm no further auto-renew charges. If you see an unexpected renewal, gather your documentation and follow your chosen payment provider or marketplace dispute process.
Address
- Address: 1800 Diagonal Road, Ste 600 Alexandria, Virginia
Further steps and resources
First, identify whether the purchase was processed by a marketplace or directly by the vendor; that determines the next administrative route. Next, preserve the documentation checklist items above and track dates precisely.
If you suspect the vendor misrepresented the trial or the product failed to deliver core features, note that consumer guarantees may apply to Macdroid and that regulators have taken action in comparable cases involving digital products. Keep records and consider lodging an official complaint with the relevant consumer authority if remediation stalls.