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I hereby notify you of my decision to terminate the contract relating to the Macrofactor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
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- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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How to Cancel Macrofactor: Easy Method
What is Macrofactor
Macrofactor is a premium nutrition and macro tracking app that combines a dynamic coaching algorithm with a verified food database and food-logging tools. The service markets weekly adaptive macro plans, calorie expenditure modelling and weight-trend visualisation aimed at users who want a data-driven nutrition coach and accurate logging workflows. Macrofactor offers auto-renewing subscription tiers and a free trial period for new users, and the developer also announced a separate workouts product with bundled pricing options.
Official product pages list standard recurring options such as monthly, semi-annual and annual plans, and the developer describes proration behaviour when users move between bundled and single-app plans. The product has an active community and a public roadmap used by the developer to communicate pricing and product changes.
| Plan | Official USD price | Approximate AUD price | Notes |
|---|---|---|---|
| Monthly | $11.99 USD | Approx A$18.00 | Auto-renews monthly; US list price shown on app pages. |
| Semi-annual | $47.99 USD | Approx A$72.00 | Six-month prepaid option; listed on official pages. |
| Annual | $71.99 USD | Approx A$108.00 | Best per-month equivalent; often used for bundled offers. |
Prices shown by the developer and stores are denominated in USD on international pages; local store pricing may display in local currency at purchase. The approximate AUD conversions above use prevailing mid-market USD-AUD exchange rates as an approximation and are not a substitute for the store price charged at the time of purchase.
Subscription billing and core contractual features for Macrofactor
Macrofactor subscriptions are auto-renewing licences governed by the app’s terms and the store billing terms that process the payment. Renewal timing, proration and the billing ledger depend on the route of purchase (store/app marketplace versus developer-managed billing).
Key contractual concepts that commonly determine a cancellation outcome include: billing cycle, renewal date, proration (value remaining on a prepaid period), proof of purchase, the merchant’s refund policy and the payment processor rules that apply to the original payment method. Consumers should review the applicable terms that were presented at the time of purchase.
| Aspect | How it affects you |
|---|---|
| Billing route | App store purchases often follow store refund/renewal rules; direct purchases may follow developer terms and local consumer law. |
| Proration | Upgrades or bundles may trigger prorated charges or credits from the store; proration methods vary by store. |
| Auto-renew timing | Renewal typically occurs at the end of the billing period unless the subscription is cancelled before the period ends; store policies set the exact cut-off window. |
Customer experiences with cancellation
What users report
Public reviews and community threads indicate a generally positive reception to the product’s features but mixed feedback on account and billing experiences. Several users praise the algorithmic coaching and logging speed, while other posts highlight frustration where scanned food entries or local product data required manual corrections.
Community discussion about subscriptions often focuses less on technical cancellation steps and more on refund outcomes and store-driven proration when switching plans or when a new bundled product is offered. Announcements about the workouts bundle, for example, generated many questions about how proration and first-year promotional pricing would be calculated.
Recurring issues and practical takeaways
Several recurring themes emerge from user feedback: discrepancies between listed and charged currency amounts, confusion over prorated billing when upgrading, and expectations around refunds for partial periods purchased through third-party stores. These are not unique to the app and are shaped by the store/platform mechanics.
Practical takeaways drawn from public reports: verify which billing route your purchase used, keep records of the purchase receipt and renewal timing, and expect proration to be calculated by the store at the point of plan change or bundle upgrade.
Legal framework and consumer rights relevant to Macrofactor
In accordance with consumer protection principles that apply locally, digital subscriptions fall under statutory guarantees relating to services supplied with due care and skill and accurately described features. Those guarantees interact with the app’s published terms and the payment platform’s policies. Where an app fails to provide a promised feature or is materially different from its description, remedies such as repair, replacement or refund may be available under consumer law.
Nevertheless, entitlement to refunds for change-of-mind cancellations of digital goods may be limited by the store’s non-refundable rules or by the app’s stated refund policy. When the billing route is a third-party marketplace, consumer complaints commonly reference the store’s refund window and dispute processes; these technical rules materially affect possible remedies for Macrofactor subscribers.
How cancellations typically affect billing for Macrofactor subscriptions
Notice periods and cut-off windows: app stores often require cancellation before a specified window to prevent the next billing cycle; the developer’s terms will reference the platform-managed auto-renewal mechanics. Expect a store-defined threshold for avoiding a renewal charge.
Proration: when moving between plans or product bundles, stores usually calculate a prorated value for the remaining time on an existing subscription and apply either a credit or a charge. This can change your renewal date or result in an immediate adjustment to the payment amount.
Refunds and cooling-off: rights to a refund depend on whether the purchase was via a marketplace and whether the product is considered supplied as described. Some stores limit refunds for used digital content, while statutory remedies may still apply where a product is defective or misrepresented.
Documentation checklist
- Proof of purchase: keep the original receipt, payment reference or transaction ID.
- Billing dates: note the start date of the subscription and the renewal date shown on the receipt.
- Plan details: record the plan name (monthly/6-month/annual), price and any promotional bundle terms.
- Correspondence log: keep dated notes of any communications or in-app notices about the subscription or promotional offers.
- Evidence of issues: screenshots or exported data showing the problem that underpins any dispute or refund request.
Common pitfalls and mistakes to avoid
- 1. Assuming the developer controls the refund rules when purchase was routed through a third-party store.
- 2. Waiting until after the renewal date to raise a refund question without clear evidence of error or misrepresentation.
- 3. Failing to capture the transaction ID or the store receipt at the time of purchase.
- 4. Relying on anecdotal forum remedies instead of consulting the app terms and the payment processor’s published refund rules.
Address
- Address: 514 Daniels St 101 Raleigh, North Carolina 27605 United States
How to prepare a dispute or refund request for Macrofactor
Framework: gather factual documentation that links the subscription transaction to the claimed issue, then map those facts to the terms that were in effect at purchase and to any statutory guarantees that may apply. This analytical frame will be necessary whether you pursue a store-level dispute or a statutory complaint.
Points of record to include in your case: the transaction reference, precise dates for purchase and renewal, a clear statement of the deficiency or reason for refund, and objective evidence such as screenshots or export files. Remember that third-party store mechanisms will often be decisive where they processed the payment.
Practical dispute options and escalation paths
Start with the information trails that apply to the transaction: the store receipt, the developer’s public terms and any FAQ entries about bundles and proration. If a store-managed refund is refused but you have strong evidence of misrepresentation or defective digital supply, local consumer protection authorities and payment card chargeback processes are available escalation paths. Each path has its own time limits and evidentiary expectations.
What users report about refunds and proration for Macrofactor
User-sourced reports from review pages and community forums show that proration and bundle upgrades often work as advertised, but some customers experienced confusion about the resulting renewal date or interim charges. Announcements about bundled pricing triggered questions about whether the store would credit remaining time on an existing subscription.
Some reviewers have also described discrepancies between expected and charged amounts when store currency conversion applied; these reports emphasise keeping the original store receipt and checking the store's currency at purchase. Forum posts and app reviews supply real-world context but not uniform outcomes, so each case requires document-based analysis.
What to do after cancelling Macrofactor
After you cancel, preserve the same documentation used during the pre-cancellation phase and monitor your bank or card statements for any post-cancellation charges. If an unexpected renewal appears, match the transaction reference to the receipt and the subscription terms before initiating a dispute.
Actionable next steps: keep a dated log of any follow-up you undertake, review the developer’s published terms and the store’s refund policy for time limits, and prepare an evidence bundle should you need to escalate. If your payment was processed via a third-party marketplace, those platform rules will usually govern refunds and proration calculations.