Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Marmalead
7901 4th St N STE 300
33702 St. Petersburg
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Marmalead service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Marmalead: Easy Method
What is Marmalead
Marmalead is a paid keyword research and SEO analytics tool designed for Etsy sellers to optimise listings, monitor trends and compare keyword performance. The product offers a suite of features such as keyword search volume, engagement metrics, listing grades and seasonal forecasts intended to help sellers increase visibility and sales. From a financial perspective, Marmalead positions itself as a specialist optimisation tool rather than a general marketplace management platform.
The company publishes tiered subscriptions on its official pricing page and advertises a free trial period as an entry point. These published plan structures are the basis for any billing and cancellation expectations.
Subscription plans and typical Australian prices
| Plan | Billing cadence (official) | Official price (USD) | Approx price (AUD) |
|---|---|---|---|
| Monthly | Monthly | US$19/mo | A$28.46 approx |
| Quarterly | Every 3 months | US$53 per 3 months | A$79.39 approx |
| Annual | Paid yearly | US$190/yr | A$284.62 approx |
| Lifetime | One-off payment | US$300 one-off | A$449.40 approx |
Conversion to AUD is shown as approximate using a recent mid-market USD to AUD rate. Where the vendor lists prices in USD, Australian customers should expect currency conversion and potential card-issuer or payment-processor fees.
Customer experiences with cancellation
What users report
Public reviews and forum threads show mixed experiences. Positive posts mention helpful analytical features and a useful free trial; negative reports focus on renewal transparency, being charged after perceived cancellation, and slow or non-responsive support channels. Several users specifically said they were billed after they believed they had cancelled, and others described difficulty confirming that cancellation actually took effect.
Independent review archives and community threads record long-running complaints over unclear renewal notices and occasional account access issues during trial-to-paid transitions. At the same time some sellers report clean cancellations and no billing issues, indicating a variable support experience.
Recurring issues and practical takeaways
From a financial-advice perspective, reports point to three consistent themes: the timing of billing relative to trial windows, post-cancellation charges, and inconsistent customer-response times. These trends matter because they directly affect cashflow and budgeting for small sellers.
In terms of value, users who derive measurable revenue uplift may justify the subscription; those who do not should treat the service as an expense to switch off quickly and document carefully. Comparing alternatives and trial patterns is a prudent cost-control step.
How cancellations typically affect billing and access
Billing cadence is central: monthly, quarterly and annual cycles determine when the next charge can post. If you cancel during a billing period the common outcomes are: access continues until the paid period ends, or access is revoked immediately while the charge remains non‑refundable. Users report both outcomes with Marmalead depending on timing and plan.
Proration policies vary: some subscription vendors prorate refunds for unused time, while others have flat non‑refund policies after a short trial window. Public feedback indicates that full refunds are not consistently issued and that eligibility often depends on the timing of cancellation relative to trial and renewal. Documented expectations are the safest financial hedge.
Cooling-off periods under general consumer practice can be relevant to digital subscriptions bought from overseas sellers: if a trial converts to paid and the vendor advertised a risk-free trial, dispute resolution often centres on whether the cancellation occurred within that trial window. Evidence that a trial was cancelled before renewal is the primary determinant in successful refund claims.
Consumer rights that matter for Marmalead
From a legal and consumer-rights view: Australian consumer protections allow remedies where digital goods are not as described or where misleading conduct occurred. For Marmalead subscriptions, any claim under consumer law should be grounded in the specific representations the service made about trials, functionality and refunds. Keep your case fact-based and tied to the advertised terms.
Do not rely on general expectations; tie claims to dates, screenshots and the vendor's published trial or refund claims. This short, targeted approach strengthens any dispute or complaint you may make to a payments provider or consumer agency.
Documentation checklist
- Account record: timestamped proof of subscription start and plan type
- Trial and renewal dates: clear record of trial start/end and first renewal date
- Billing evidence: bank or card statements showing charges (date, amount, merchant name)
- Interaction logs: dates and brief notes of any contact attempts with support
- Screenshots: trial offer language, renewal disclosure and any on-screen confirmations
- Refund policy copy: saved copy of the vendor’s stated refund/trial policy at the time of sign-up
Common pitfalls and mistakes to avoid
- 1. Failing to capture proof of the trial terms and the exact renewal date.
- 2. Assuming cancellation is effective without verifying billing statements in the following cycle.
- 3. Not keeping receipts and card statements for at least 90 days after cancellation.
- 4. Waiting to act after an unexpected charge; quick documentation improves outcomes.
- 5. Overlooking currency conversion and bank fees when evaluating refunds in AUD.
| Tool | Primary focus | Typical cost note |
|---|---|---|
| Marmalead | Etsy keyword research and listing analytics | Official USD pricing converted to AUD above; trial available. |
| eRank | Etsy keyword research and listing tools | Varies by plan and occasionally offers a free tier or trial. |
| Alura | Listing optimisation and research | Varies by plan; compare feature set for value. |
| Sale Samurai | Keyword research and competition insights | Varies by plan; consider monthly usage needs. |
Disputes, chargebacks and refund strategies
From a financial-advisory standpoint, the escalation ladder typically runs: compile documentary evidence, attempt vendor dispute resolution, then escalate to your card issuer or bank if needed. Evidence-driven disputes improve the likelihood of chargeback success when a vendor is non-responsive.
When assessing a chargeback, consider the size of the charge relative to time and effort; small recurring charges may still be material over a year. Present the timeline and relevant policy excerpts to your bank. Keep correspondence copies and a concise chronology of events.
Practical financial analysis before cancelling
Consider the marginal cost and expected benefit of continued access. If you pay A$28 - A$285 per typical cycle (converted values above), estimate the incremental revenue you expect to gain from continued use.
If the subscription is not producing measurable listings improvements or sales lift, treat the service as discretionary spend and reallocate the recurring cost to higher-yield activities such as paid ads, listing photos or material sourcing.
What to expect after cancellation
Operational outcomes reported by users include: immediate loss of access despite a paid period, continued access until the period end, or waiting-period ambiguity. Financially prepare for any one of these outcomes by checking the next billing statement within 30 days and reconciling with your documentation.
If you are refunded, note that the amount may be in USD and appear on your statement as an approximate AUD value after currency conversion and bank processing; the refunded AUD value can differ from the charged AUD value because of exchange-rate movement and bank fees.
Address
- Address: 7901 4th St N STE 300, St. Petersburg, FL 33702, USA
Next steps and options to consider
From a budgeting perspective, decide whether to: pause discretionary subscriptions, rotate tools only for short-term needs, or switch to lower-cost alternatives that meet core requirements. Run a three-month spending forecast that models the subscription impact on margins.
If you continue to use keyword tools, document measurable outcomes (listing views, conversion rate, revenue per listing) to justify renewals. Comparing these metrics across tools will help you optimise recurring spend and choose the best value option for your shop.