Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Midjourney
N Broad Street, Suite 206‑651
19709 Middletown
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Midjourney service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Midjourney: Complete Guide
What is Midjourney
Midjourney is a subscription-based generative AI service that produces images and short videos from text prompts, used by creators, designers and agencies to prototype visuals quickly. From a financial perspective it operates on a tiered subscription model that sells access to GPU time and additional features such as private generation and higher concurrency, and it offers monthly and discounted annual billing options.
Service documentation lists four main tiers with monthly and annual options and a standard 20% discount for yearly payment. These plan details and feature breakdowns are published in the official plan comparison.
Midjourney subscription price snapshot and AU conversions
Midjourney lists prices in US dollars for its Basic, Standard, Pro and Mega tiers. For Australian budgeting purposes those USD prices convert approximately to AUD at early January 2026 exchange rates; conversions below are indicative and rounded for planning only. Use live FX or your bank statement if you need exact AUD debits.
| Plan | Listed price (USD) | Approx. AU price | Key feature |
|---|---|---|---|
| Basic | $10 / month | Approx A$15 / month | Limited fast GPU time (~3.3 hrs/month) |
| Standard | $30 / month | Approx A$45 / month | More fast time (~15 hrs/month), unlimited relax mode |
| Pro | $60 / month | Approx A$90 / month | Higher fast time (~30 hrs), stealth/private mode |
| Mega | $120 / month | Approx A$179 / month | Enterprise-scale GPU time (~60 hrs), max concurrency |
Conversion basis: around 1 USD = 1.49 AUD in early January 2026; exact debit amounts may vary by issuer and local tax.
How cancellations typically work for Midjourney subscriptions
From a financial perspective Midjourney subscriptions are auto-renewing by design: monthly or annual billing recurs unless the subscription is ended before the renewal date. The vendor communicates that subscriptions renew automatically and that annual billing carries a discount.
In terms of value, note how renewal timing affects cost-efficiency: if you do not use fast GPU time during a period you still incur the full recurring fee unless a refund or proration applies under the provider’s policy. The official materials do not publish a broad, explicit pro rata refund policy for unused time, so refunds are case-dependent.
Cooling-off rules under unsolicited-agreement law do not generally create a free 10-business-day change-of-mind for routine online subscriptions. That cooling-off protection applies to door-to-door or telemarketing-style unsolicited sales; therefore, typical online subscriptions with voluntary sign-up do not automatically benefit from that statutory cooling-off window. If you believe a subscription was sold in a manner that triggers unsolicited-agreement protections it will change the legal analysis.
Customer experiences with cancellation
What users report
Public feedback shows a mix of satisfaction with output quality and repeated billing or cancellation friction as common complaints. Several review platforms and discussion threads document users being charged after they thought they had cancelled and describing difficulty locating cancellation affordances. These reports come from consumer reviews and community threads where users described persistent charges or confusing plan management.
Some users report receiving rapid replies and resolution in certain cases, while others report slower outcomes or needing to escalate the issue through their payment provider. The experience appears variable depending on the user’s account history and how the original payment was processed.
Recurring issues and practical takeaways
1. Billing persistence: multiple threads show consumers disputing renewal charges after they believed they had ended service; this makes monitoring statements after a cancellation request essential.
2. Payment processor complexity: subscriptions processed through third-party payment platforms or via app ecosystems can create additional steps to obtain refunds, and that complexity often shows up in user complaints.
3. Documentation matters: users who kept receipts, screenshots of invoices, and timestamps tended to have stronger cases when pursuing refunds through their card issuer or a dispute channel.
What to expect: notice periods, billing cycles and refunds
Notice periods: there is no universal statutory notice period for voluntary online subscriptions; the operative notice and refund entitlements are those stated in the provider’s terms and conditions. Midjourney’s terms note automatic renewal and annual discounting; they do not advertise a standard proration-for-partial-month policy for cancellations.
Billing cycle effects: if a charge posts before a cancellation request is recorded, many providers treat that charge as a completed sale. In practice that means refunds are discretionary and typically evaluated case-by-case.
Refund likelihood: expect higher success for recent charges, clear evidence of non-provision, or technical failure that prevented access. If you were charged but did not receive service, or if a technical error occurred, retain timestamps and usage logs to support your claim.
Legal and regulator context that matters for Midjourney
From a compliance viewpoint the competition regulator has been active on subscription transparency and cancellation friction across online businesses. Recent enforcement actions emphasise that misleading representations about how to cancel or when charges will occur can breach consumer law. That enforcement backdrop strengthens a consumer’s negotiating position when disputing unclear or opaque subscription practices.
For Midjourney specifically, tie any statutory argument to the facts: show the exact timeline, invoices and any representations you relied on when subscribing. Consumer guarantees and misleading-conduct rules may apply if the subscription process or renewal communications were deceptive or unclear.
Disputes, chargebacks and escalation: financial steps and timeframes
From the perspective of protecting your money, card disputes and chargebacks are a common escalation when merchant refund avenues do not resolve the issue. Australian banks and card schemes operate within defined time windows; for example Visa disputes often require initiation within about 120 days and other schemes have different time limits. Gather documentation before starting a dispute to make the claim credible.
If your bank rejects a dispute you may be able to escalate to the Australian Financial Complaints Authority (AFCA) or to a relevant state fair trading office. Keep records of all correspondence and invoice numbers because dispute processes rely on documentary evidence.
Documentation checklist
- Invoice copies: keep the receipt that shows the merchant name, date and amount.
- Usage logs: capture any timestamps or activity showing no usage during the billed period.
- Subscription terms: keep a copy or screenshot of the plan description and renewal language that applied when you subscribed.
- Proof of cancellation attempt: retain dates and any confirmation identifiers you received.
- Bank statements: save the statement lines showing debit transactions and any chargeback references.
Common pitfalls and how they reduce your refund probability
- 1. Missing documentation: without a clear invoice or timestamped evidence it is harder to prove an erroneous charge.
- 2. Late disputes: card schemes and issuers set time limits; delays can forfeit chargeback rights.
- 3. Misunderstanding renewal timing: annual discounts can make skipping a renewal financially costlier if you are charged a full year unexpectedly.
- 4. Accepting “no refund” language without checking statutory rights: blanket no-refund statements cannot override consumer guarantees in regulated circumstances.
Comparison table: midjourney versus common alternatives
| Service | Typical output | Key strengths | Pricing note (AU) |
|---|---|---|---|
| Midjourney | Stylised photoreal and concept art images; short video features added | Strong artistic styles, community-driven iteration, tiers by GPU time | Subscription tiers; approx A$15 - A$179/month depending on tier. |
| DALL·E / OpenAI | High-fidelity images with integration in broader AI tools | Text fidelity, app integration | Pricing varies; often credit-based or bundled with other services - check provider for AU prices |
| Stable Diffusion / Ecosystem | Open models, self-host or hosted variants | Cost control for heavy users, on-premise options | Varies widely by host and compute; can be lower per-image at scale |
Address
- Address: MidJourney Inc, N Broad Street, Suite 206‑651, Middletown, DE 19709, United States
How to prepare financially before subscribing or renewing Midjourney
From a budgeting viewpoint calculate break-even use: estimate how many client jobs or content pieces you need per month to recover a plan’s cost. For example, with the Standard tier at approx A$45/month, one or two small paid client images can justify the expense for a freelancer.
Consider variable use strategies: if your workload is project-based, track monthly GPU consumption to determine whether monthly or annual billing is financially preferable. Annual billing saves about 20% but requires up-front capital.
What to do after cancelling Midjourney
Monitor your bank and card statements for at least one full billing cycle after a cancellation event to confirm no further renewals post-date the cancellation attempt. Maintain the documentation checklist and be ready to initiate a dispute if an unauthorised or erroneous charge appears.
If a refund is promised but delayed, escalate through your financial institution’s dispute process using the documented evidence and invoice history. If the issuer declines your dispute, check options with AFCA or your state fair trading agency; regulator intervention can be relevant where patterns of opaque subscription practices are alleged.
In terms of value: re-evaluate whether the output quality, speed and privacy features you were paying for still justify the subscription cost. Drop to a lower tier or switch providers only after comparing per-generation economics and business needs.