Servizio di disdetta N°1 in United States
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio My Hint.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
How to Cancel My Hint: Complete Guide
What is My Hint
My Hint is a digital astrology and palmistry service that offers personalised readings, daily horoscopes and compatibility reports through a subscription model. The service markets a short trial followed by recurring access to premium features such as birth chart analysis and 1:1 expert chats. The vendor’s public materials describe a 7-day trial and ongoing weekly or monthly billing options, and state that regional pricing and billing cadence apply.
In practice My Hint positions itself as an entertainment and guidance product with multiple access tiers and add-on expert sessions. The terms clarify that trials roll into paid subscriptions unless cancelled before the trial ends, and that subscription payments continue until cancelled.
Customer experiences with cancellations
What users report
Public reviews and forum threads show a mixture of positive user feedback about readings and persistent complaints about billing and refunds. Review platforms capture reports of unexpected charges after low-cost trials and difficulty getting refunds.
Some users describe quick resolutions and refunds when issues were identified early; others describe repeated charges and slow or contested refund responses. These accounts appear across multiple review channels and community forums.
Recurring issues and practical takeaways
Common threads in user reports are surprise at trial-to-subscription transitions, unclear pricing presentation at the point of sale, and disputes over whether charges were authorised. These problems often relate to how trial offers and add-ons are presented during signup.
Practical takeaways from user reports: track the trial expiry date, compare the charge description on your statement to the vendor name, and act quickly if you see an unexpected charge. Document everything you can about dates, screenshots and receipts.
How cancellations typically work for My Hint subscriptions
My Hint’s published terms state billing cadences for subscriptions: weekly plans bill every 7 days after signup and monthly plans bill on the same date each month. The trial transitions to the standard rate when the trial expires and the first standard charge occurs on trial expiration.
This means if you accept a trial, the vendor will normally begin charging the regular subscription rate automatically unless the subscription status is ended before the trial ends. Regional pricing applies and charges will be shown in local currency.
Proration: the published materials do not promise automatic pro rata refunds for unused time after a mid-cycle cancellation; outcomes vary by plan and the vendor’s policy. If a refund is available it is usually described as discretionary or conditional in the provider terms.
Cooling-off: the vendor’s trial terms effectively serve as a short initial review period (for example a 7-day trial). Consumer law rights for digital content may differ from goods and may limit change-of-mind refunds once digital content or services have been accessed. You should treat trial expiry dates as the critical deadline for avoiding further charges.
| Plan type | Vendor headline price | Approx. price in A$ | Notes |
|---|---|---|---|
| Trial | $1.00 for 7 days | A$1.50 approx | Trial becomes chargeable on expiry per vendor terms. Regional pricing may change displayed amount. |
| Monthly | $29.99/month (headline) | A$44.70 approx | Regular monthly billing after trial; vendor states local currency will apply. |
| Weekly (examples in EULA) | $9.99 - $19.00/week | A$14.90 - A$28.30 approx | Weekly cadence billed every 7 days per EULA; exact weekly tiers vary. |
Subscription features comparison
| Feature | Trial | Weekly/monthly |
|---|---|---|
| Full content access | Yes for trial period | Yes while active |
| Expert chat add-ons | May be restricted | Usually available for extra cost |
| Daily horoscopes and reports | Included | Included |
Refunds, disputes and chargebacks
If a charge appears that you did not authorise or you believe is incorrect, your payment provider or card issuer can investigate and may be able to reverse the charge under the provider’s dispute or chargeback rules. Seek redress promptly because time limits often apply.
Under consumer protection principles, digital services that are faulty or not as described may attract remedies such as refund, repair or replacement. Change-of-mind refunds for digital content are more limited once access has been provided. Where a trader fails to resolve a legitimate fault, complaint escalation to a regulator or ombudsman may be appropriate.
Documentation checklist
- Purchase receipt: transaction date, amount, payment method and merchant name.
- Trial expiry date: the date the trial ends and regular billing begins.
- Billing statement: bank or card statement entries that show the charge description and date.
- Terms snapshot: a saved copy or screenshot of the plan detail and trial terms at signup.
- Complaint log: dates and short notes of any contact or case numbers (do not include full contact details here).
Common pitfalls and how to avoid them
- Hidden trial transitions: low-cost trials that auto-convert to higher recurring fees are commonly reported; check the trial length and the post-trial rate in the terms.
- Charge descriptions: merchant names on statements may differ from the app name; compare carefully to receipts and payment records.
- Delay in acting: disputes and chargebacks are easier if raised quickly; keep timelines clear.
- Assuming refunds are automatic: vendor policies vary and some refunds are discretionary; document reasons for your request.
What to expect after cancelling My Hint
After a legitimate cancellation you should expect access to continue through the end of the paid billing period unless the vendor terms say otherwise. The vendor’s terms frame subscriptions as active until cancelled and note the billing cadence for weekly and monthly plans.
If a refund is approved it may be processed to the original payment method and timing depends on both the vendor’s refund handling and your payment provider. Refunds for unauthorised or faulty services are often prioritised, but processing can take several days to weeks.
If you continue to see charges after a cancellation action, monitor your statements and raise a dispute with your bank or card issuer promptly. Keep a clear timeline of events including the date you first noticed recurring charges and the amounts involved.
Legal rights relevant to My Hint
Australian consumer protection recognises remedies for goods and services that are not of acceptable quality or not as described. For digital subscriptions like those offered by My Hint, rights can include a refund if the service is defective or misrepresented. This is a short, focused reminder about statutory rights applied to this vendor’s service.
Address
- Address: 2093 Philadelphia Pike #3129, Claymont, DE 19703, United States
Next steps you can take
1) Gather the documentation in the checklist and note the trial expiry and subsequent charge dates. 2) If a charge is unauthorised or disputed, contact your payment provider to open an investigation or dispute the transaction and provide your documentation. 3) If the vendor does not resolve a valid complaint, consider lodging a formal complaint with relevant regulators or dispute schemes.
Be persistent and keep records: clear evidence of dates, amounts and what the vendor promised will strengthen any dispute or consumer law complaint. This approach protects your rights and increases the chance of a timely remedy.