Cancellation service N°1 in Switzerland
Contract number:
To the attention of:
Cancellation Department – Mysteryvpn
Alpenstrasse 14
6300 Zug
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mysteryvpn service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Mysteryvpn: Easy Method
What is Mysteryvpn
Mysteryvpn as a named service could not be located on an active official website during research; public references to the name appear sporadically and are often conflated with similarly named VPN providers such as Mysterium VPN and several app-store apps using “Mistero” or similar trade names. Consequently, publicly visible subscription formats attributed to Mysteryvpn are unclear, but complaints and pricing examples reported under adjacent names show common patterns: monthly, multi-month and multi-year plans; auto-renewal; and short money-back windows on some plans. This guide treats Mysteryvpn as the subject of public queries while flagging where users and reviewers appear to be discussing other, similarly named services.
How cancellations for Mysteryvpn typically operate
Framework: cancellations for VPN subscriptions depend on the contract you accepted at purchase, the billing channel used, and whether the purchase was direct or processed through a third-party platform; public reports attributable to similarly named services indicate that billing channel differences materially affect refunds and timing.
Billing cycle and notice: most subscription offers use fixed billing cycles (monthly, six-month, annual, multi-year). Where a provider advertises a recurring plan, the contract will usually set the renewal timing and the cut-off for preventing the next charge; reviewers discussing Mysterium-style offers report frustration when renewal notices are limited or not obvious.
Proration and unused-period refunds: entitlement to a partial refund for an unused portion of a prepaid period depends on the provider’s terms and whether the seller’s conduct breaches consumer guarantees. For services like those discussed under adjacent brand names, vendors commonly reserve the right to deny pro rata refunds unless the failure is substantial.
Cooling-off and money-back windows: some similarly named providers advertise short “money-back” windows (for example a 7-day guarantee referenced on public pricing pages for comparable services). Such commercial guarantees are contractual promises; whether a refund is legally required beyond that promise is governed by consumer guarantees and the particulars of any major failure.
Customer experiences with cancelling Mysteryvpn
What users report
Searches of consumer review platforms and app-store feedback show recurring remarks: difficulty locating the cancellation mechanism, charges continuing after a claimed cancellation, and disputes over whether the provider honoured advertised refund guarantees. Reviewers of similarly named services sometimes write in strong terms: one reviewer wrote that cancellation was “impossible to cancel” when describing the service experience. These patterns appear across multiple review sites and app-store entries.
Recurring issues and practical takeaways
1. Auto-renewal confusion: reviewers commonly report unexpected renewals where renewal timing or notice was unclear; businesses often enable auto-renewal by default.
2. Platform billing complexity: when a purchase is routed through a third-party platform, responsibilities for refunds and the process to obtain them may differ from a direct sale; several reviewers reported being told that platform rules constrained refunds.
3. Support responsiveness and documentation: favorable outcomes in reviews tend to correlate with providers that give clear timelines and evidence of transaction handling; negative outcomes correlate with delayed or evasive responses.
Legal and consumer-rights context that matters for Mysteryvpn
In accordance with consumer law, digital services are subject to consumer guarantees; these guarantees cannot be lawfully removed by contractual terms. If Mysteryvpn (or a similarly named supplier) fails to deliver a service that is fit for purpose or as described, a remedy such as refund or cancellation of further supply may be available. The ACCC guidance on consumer guarantees applies to digital subscriptions and supports remedies for major failures.
Consequently, any assessment of entitlement to a refund for Mysteryvpn should start with the contract terms, the provider’s commercial refund promise, and whether the service meets the guarantees for digital content and supply. Regulatory enforcement actions and regulator guidance show that misleading refund terms are a current enforcement focus.
Common billing scenarios and likely outcomes for Mysteryvpn
| Scenario | Likely outcome for Mysteryvpn (based on public reports) |
|---|---|
| Prepaid annual plan and service fails to meet description | Possible refund or partial refund if failure is major under consumer guarantees; provider commercial policy may state a narrower window. |
| Automatic renewal at end of billing period | Charges may post automatically; users report limited notice with similarly named services, increasing disputes about entitlement to refunds. |
| Purchase through third-party platform | Refund responsibility may be split between the platform and the vendor; reviewers report friction when both sides refer users to the other. |
Subscription plans and pricing snapshot for services referenced as Mysteryvpn
Because no definitive, active official site for Mysteryvpn was located, the table below compares the absent Mysteryvpn entry with a nearby, publicly documented provider that appears frequently in searches under similar names (listed here for context only). Prices are presented in A$ or marked as “Varies”; where a source lists foreign-currency prices those figures are converted and shown as approximate values.
| Service | Common plan types | Example pricing (A$) |
|---|---|---|
| Mysteryvpn | Monthly, multi-month, annual, multi-year (public details not found) | Varies (no active official pricing located) |
| Mysterium VPN (similar name) | 1 month / 6 months / 1 year / 2 year | Example: monthly shown US$9.99 ≈ A$15.00 (approx); 1-year equivalent shown US$5.14/mo ≈ A$7.75 (approx). |
Refunds, disputes and chargebacks for Mysteryvpn
Refund eligibility: contract terms and any advertised money-back guarantee are primary sources of entitlement; regulatory consumer guarantees may provide additional remedies for major failures. Public reports about similar services indicate that commercial promises are not always honoured without persistent follow-up.
Disputes and chargebacks: where a charge appears unauthorised or continues after a cancellation claim, users sometimes escalate to their payment provider or card issuer to dispute a charge. Escalation should be considered when contractual remedies have been exhausted or if the provider fails to respond within a reasonable time. The regulator has pursued cases where large numbers of consumers were charged despite cancelling.
Documentation checklist for cancelling Mysteryvpn
- Purchase evidence: keep a copy of the original order confirmation and the plan terms.
- Billing statements: retain bank or card statements showing subscription charges and dates.
- Terms and refund policy: capture the applicable terms or refund promise that applied at purchase.
- Interaction record: note dates, times and summaries of any communications with the provider, including ticket or reference numbers where available.
- Device/app receipts: keep receipts from any platform that processed the sale (if applicable).
Common pitfalls and contractual traps with Mysteryvpn
- Hidden renewal timing: terms that permit automatic renewal without clear advance notice often create surprise charges.
- Platform-versus-direct responsibility: uncertainty about who is responsible for refunds when a third party processed payment.
- Short commercial refund windows: advertised short windows (for example a 7-day commercial guarantee on comparable services) can be strictly enforced by providers unless there is a legal ground for a refund.
- Evidence gaps: failure to retain transaction evidence undermines later disputes or regulatory complaints.
How regulators and dispute resolution apply to Mysteryvpn
The ACCC and state fair trading offices apply consumer guarantees to digital subscriptions; these guarantees cannot be excluded by contract. Complaints about misleading refund terms or persistent billing may be reported to the regulator and may prompt enforcement action against the supplier. Cases involving mass incorrect charging have attracted regulator enforcement in recent years.
Practical expectations when cancelling Mysteryvpn
Expect timelines: even where a cancellation is accepted, it may take one or more billing cycles for payment reversals or account changes to be reflected on statements, especially when the charge was processed by a third party. Reviews of similarly named services note delays and, occasionally, denials where the provider claims policy constraints.
Evidence you may be asked to supply: providers commonly request proof of purchase, account identifiers, or transaction references when evaluating refund requests; keeping a clear audit trail improves the chance of an efficient resolution.
Address
- Address: BlockDev AG, Alpenstrasse 14, 6300 Zug, Switzerland
What to do after cancelling Mysteryvpn
Monitor statements: review bank and card statements for at least two billing cycles after cancellation to confirm no further renewals occur; keep a copy of any account or transaction evidence produced during the cancellation period.
Escalation steps: if charges continue and contractual remedies are exhausted, consider lodging a dispute with your payment provider and, where appropriate, a complaint with the relevant consumer protection authority; regulator action has been taken where firms repeatedly charged customers after cancellation.
Document outcomes: retain a record of final communications, any refunds received, and the dates when billing stopped; this supports later regulatory complaints or a dispute with a payment institution if charges reappear.