Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Pdf Guru
26 Stavrou Street
2034 Nicosia
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pdf Guru service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Pdf Guru: Complete Guide
What is Pdf Guru
Pdf Guru is a browser and mobile based PDF editing and conversion service that markets quick conversions, compression, OCR and simple edits for single users and small businesses. The provider operates a trial-orientated subscription model: many users encounter a short paid trial (low nominal fee) that can automatically convert into a recurring paid subscription unless the trial is cancelled before it ends. Pdf Guru’s terms explicitly describe trial-to-paid conversion and warn that trial durations and fees are shown at sign-up.
From a product perspective the tool promises on-demand conversions and downloads rather than a heavyweight desktop editor. In practice public sources and review platforms show a mix of satisfied users and frequent complaints about billing and renewals; several reviews name a recurring monthly fee near A$87 (approx €49.99 converted to AUD) as the charge that surprised customers.
Subscription plans and typical AU pricing for Pdf Guru
Pdf Guru’s published terms refer to trial offers and recurring plans, but regional display and payment gateways can vary the exact unit price. The following table summarises the commonly reported plan structure and converts reported euro amounts into approximate AUD to help budgeting and comparison. Amounts labelled “approx” are conversions based on live mid-market rates on 06 Jan 2026.
| Plan element | Typical charge (reported) | Approx. AUD equivalent |
|---|---|---|
| 7-day trial / short access fee | €0.99 - €1.99 or US$0.99 (reported) | Approx A$1.70 - A$3.40 |
| Monthly subscription (commonly reported) | €49.99 or US$49.99 (reported) | Approx A$87/month (approx) |
| Annual or promotional offers | Varies by region and promotion | Varies |
Customer experiences and cancellation: Pdf Guru
What users report
Review platforms and forum threads repeatedly show two recurring reports: unexpected conversion of a small trial payment into a full monthly charge, and difficulty obtaining refunds for charges users say they did not intend. Several reviewers describe an initial low-fee trial followed within days by an attempted or settled charge near €49.99.
Paraphrased customer feedback examples include: "I paid a small trial fee and later found a monthly charge I did not expect" and "support acknowledged a subscription but refused refund because of their stated policy." Trust and complaint sites contain both negative and some positive experiences, so outcomes vary by case and timing.
Recurring issues and practical takeaways
From a financial optimisation perspective, the main risk with Pdf Guru is unexpected recurring billing after a trial. Users also report uneven communication about trial end reminders and inconsistent refund outcomes. The company terms note that trials convert automatically and that reminders are not guaranteed, which creates timing risk for low-frequency users.
Practical takeaways: treat any low-cost trial as a short-term expense, verify bank statements for unexpected renewals, and be prepared to escalate with payment providers if a charge is genuinely unauthorised. Several reviewers who recovered funds did so through financial dispute channels rather than relying solely on the provider’s refund policy.
How Pdf Guru cancellations typically affect billing and access
From a contractual and consumer-cost perspective the important mechanics are: the billing cycle that follows a trial, whether the provider prorates refunds, and the presence of explicit cooling-off or statutory rights. Pdf Guru’s terms indicate trials convert to paid subscriptions automatically and that trial reminders are not guaranteed. This creates an effective notice window equal to the trial length.
Typical outcomes reported on review sites: customers remain able to use paid features until the end of the paid period, cancellations do not always produce pro rata refunds, and some refunds are discretionary. Where the provider refuses refund requests, customers often use card issuer dispute processes.
Consumer rights that matter for Pdf Guru
In terms of value, Australian consumer protections can apply to digital goods and services if a service is materially misrepresented or not fit for advertised purpose. When evaluating whether to escalate, focus on proof of what you were sold, the timing of charges, and whether the provider delivered the promised functionality.
For Pdf Guru specifically, reviewers cite the company’s published trial and renewal rules; if the charge contradicts what was offered at purchase, this is the factual basis for a dispute. Keep the claim narrow: identify the mismatch between the promotional representation and actual billing.
Documentation checklist for Pdf Guru disputes
- Transaction evidence: bank or card statements showing dates and amounts.
- Order confirmation: any invoice, receipt or checkout screenshot showing trial price or term.
- Time stamps: when the trial started, when charges hit your account and when you first noticed them.
- Correspondence log: dates and short notes of each contact attempt with the provider or payment company.
- Service evidence: screenshots of the product access or lack of delivered functionality.
Refunds, proration and chargebacks: financial strategy
From a financial-advice viewpoint you must choose the least costly path that preserves leverage: try internal dispute channels first, and if that fails, escalate via your card issuer or payment platform. Many reviewers who regained funds used a chargeback/dispute and provided the documentation above.
Be aware of the provider’s terms that mention potential consequences for disputed or "fraudulent" chargebacks. Document everything and present a coherent timeline to your payment provider. If the charge is clearly inconsistent with the checkout screen you have a stronger dispute case.
Common pitfalls when attempting to stop Pdf Guru charges
- Assuming a low trial is non‑recurring: the trial-to-paid clause makes the trial a conditional purchase, not a free trial.
- Missing the narrow trial window: reminder emails are not guaranteed and timing errors cause renewals.
- Insufficient paperwork: lack of screenshots or receipts weakens refund or chargeback claims.
- Delaying dispute initiation: many banks have strict time limits for chargebacks.
Practical dispute timeline for Pdf Guru cases
Action timing matters. In financial terms, faster is cheaper: identify an unexpected charge within 30 days, gather evidence within 7 days, and lodge a payment dispute as soon as the provider refuses or fails to respond.
Reviewers who recovered money acted quickly and provided clear transaction records; delayed claims often met non‑refund responses referencing policy. Use the documentation checklist above to keep the process efficient.
Refund policy characteristics reported for Pdf Guru
Pdf Guru’s public-facing terms and several review platforms show that refunds are limited and often discretionary; the company emphasises trial cancellation responsibility. Multiple reviews indicate the provider may refuse refunds even where customers claim they never intended to subscribe. That makes external dispute routes (bank/issuer) an important option for contested charges.
| Issue | Reported Pdf Guru stance |
|---|---|
| Trial converts to paid | Company terms and multiple reviews confirm automatic conversion unless cancelled before trial end. |
| Refund availability | Often limited; customer experiences vary and many reports state refunds were refused. |
| Chargeback consequences | Terms warn that improper chargebacks may cause account sanctions; still, many users used chargebacks successfully. |
How to evaluate whether to keep or cancel Pdf Guru
From a cost-benefit perspective, compare your expected PDF usage to the reported monthly cost. If you only need occasional conversions, a recurring fee near A$87/month is rarely economical compared with one-off paid conversions or lower-cost subscriptions from established vendors.
Consider frequency: if you need PDF tools weekly, a subscription could make sense; if monthly or less, calculate the annualised cost and compare to alternatives. Use the documentation above to make the decision financially defensible.
Address
- Address: LOPOFIST LIMITED, 26 Stavrou Street, Strovolos, Nicosia 2034, Cyprus
What to do after cancelling Pdf Guru
After you have a cancellation record or have taken action to stop renewals, take immediate follow-up steps that minimise financial exposure: monitor bank statements for two billing cycles, pre-authorise alerts for unusual activity, and securely archive all transaction evidence.
From a budgeting perspective, reallocate the cancelled subscription cost to an alternative solution or a contingency fund for disputed refunds. If a refund is due but withheld, escalate with your payment provider using the documentation checklist and consider lodging a complaint with the relevant consumer protection authority if mediation fails.
Final recommendation: treat any interaction with Pdf Guru as a financial decision. Record evidence, act quickly on unexpected charges, and weigh the A$87/month approximate cost against lower-risk alternatives if your usage is infrequent.