Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Remini
71-75 Shelton Street
WC2H 9JQ London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Remini service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Remini: Complete Guide
What is Remini
Remini is a mobile and web-based AI photo and video enhancement service that offers basic features for free and additional, higher-capacity functionality behind paid subscriptions. The service markets image restoration, upscaling and enhancement tools powered by machine learning, and operates a freemium model with in‑app purchases and recurring plans. Remini uses multiple billing channels: app marketplaces and an internal paywall, and the route you were billed through matters for how renewals, refunds and disputes are handled.
Common billing items visible in app listings include weekly and monthly in‑app purchase options; prices and available cadences vary by platform and region. Observed in‑store listings include weekly and monthly tiers for Pro/Lite type access. Exact A$ amounts depend on the marketplace and local pricing.
Why people cancel Remini subscriptions
From a financial perspective, cancellations are usually driven by perceived poor value, unexpected charges, or the availability of cheaper alternatives. Users often weigh the cost of a recurring photo enhancement subscription against usage frequency and the value of occasional edits.
Operational reasons reported by payers include: accidental enrolment via a promotion, automated renewal after a free trial, or continued billing after a user believed they had stopped the service. These billing problems have an outsized impact on trust and repeat spend.
How Remini subscriptions are billed and priced
Billing route: Remini subscriptions can be processed by app marketplaces (Apple App Store or Google Play) or through Remini’s internal paywall. If billed by a marketplace, that platform usually lists the purchase on your statement and administers renewals and refunds; if billed internally, Remini’s own systems record and control the subscription. This distinction matters for where administrative authority and refund power sit.
| Plan element | Typical example / note |
|---|---|
| Common cadences | Weekly, monthly, annual (availability varies by channel) |
| Example in‑store price shown | A$14.99 (example weekly in app listing; actual amount varies by platform and account). |
| Free tier | Limited daily free credits with ads; paid tiers remove limitations |
Pricing implications for budgeting
In terms of value, a weekly subscription that runs at roughly A$14.99 becomes A$779.48 per year if left active continuously; a monthly plan at A$14.99 is A$179.88 per year. From a financial perspective, compare annual cost to expected use: if you use Remini for a handful of photos per year, ad hoc paid edits or one‑off alternatives may be more efficient.
Customer experiences with Remini cancellation
What users report
Public reviews and complaint threads show a mix of functional praise for image results and strong warnings about billing. Several users report unexpected renewals after a trial, duplicate charges, or continued billing after they believed the subscription had been terminated. These posts are frequent on review platforms.
Other reviewers describe successful refund outcomes when the provider agreed to reverse a charge, indicating that outcomes are variable and often depend on the billing channel and supporting evidence.
Recurring issues and practical takeaways
- Billing source matters: marketplace‑billed subscriptions are governed by the marketplace’s refund and management rules; internally billed subscriptions follow Remini’s own policy.
- Free trial conversion: trial periods convert to paid access automatically if not ended before expiry; several complaints cite charges after attempts to cancel during the trial.
- Timing and duplicate charges: users report repeated weekly charges in short windows; check billing cadence when estimating potential liability.
How cancellations typically affect billing and refunds for Remini
Notice periods and effective date: most subscriptions remain active until the end of the prepaid billing cycle once cancellation is processed, rather than producing immediate loss of access and pro‑rata refunds. Service terms and marketplace rules determine whether pro‑rata refunds are available.
Proration: Remini’s general approach to proration depends on the contract and payment route. Marketplace policies often do not offer pro‑rata refunds for unused time after cancellation; internal paywall refunds are subject to Remini’s own terms.
Cooling‑off and consumer guarantees: digital content and subscription services are covered by consumer guarantees. If the service is faulty, not as described or misrepresented, you may have stronger rights to a remedy such as a refund or repair under Australian consumer law. General cooling‑off practices for digital subscriptions are limited and often depend on whether the service was substantially used.
How to assess whether you should cancel Remini
Analysis: estimate your annual cost based on the observed billing cadence and compare to the value you obtain. If billed weekly at around A$15 and you use the service only occasionally, the subscription will be expensive per useful edit.
Alternatives: evaluate one‑off editing services, lower‑tier plans or free tools for infrequent use. In terms of value, annual or monthly subscriptions may be cheaper per day of access if you use the service heavily, but uneconomical if use is sporadic.
| Scenario | Financial recommendation |
|---|---|
| Occasional use (a few photos/year) | Consider pay‑per‑use alternatives or the free tier; recurring plans likely cost more |
| Frequent use (monthly projects) | Monthly or annual plan may be cost effective; calculate break‑even against ad hoc costs |
| Concerned about unexpected charges | Track billing statements and be prepared to dispute unexpected transactions with your payment provider |
Common pitfalls and mistakes when stopping Remini
- Assuming cancellation took effect immediately - access often continues until the paid period ends.
- Ignoring which channel billed you - marketplace and internal billing have different rules and refund routes.
- Not keeping receipts - lacking evidence of date/time of sign‑up, trial conversion or charges makes disputes harder to resolve.
- Relying solely on incidental memory - statements and invoices are primary proof in disputes.
Documentation checklist for Remini
- ID of billed account: username, email or account identifier used with Remini or the marketplace.
- Transaction evidence: bank or card statements showing date, amount and merchant descriptor.
- Trial and purchase timestamps: timestamps or receipts showing when trial started and when paid subscription began.
- Service usage logs: dates when you used the app or the number of processed images if relevant.
- Communication logs: notes of any support case IDs, replies or dates you attempted to resolve the issue.
Disputes, refunds and chargebacks for Remini
From a practical finance viewpoint, disputes should be driven by documentation and by identifying who authorised the charge: the marketplace or Remini. The stronger your evidence, the better the chances of a favourable resolution.
Chargeback considerations: banks and card issuers evaluate chargeback requests on the basis of evidence of unauthorised or incorrect billing. Repeated billing after cancellation and charges after trial termination are commonly cited reasons in disputes. Public complaint threads show both successful chargebacks and cases where proofs were insufficient.
How to interpret Remini’s public support guidance
Remini’s help resources explain that management depends on the billing channel and include guidance for locating which subscription exists and where it was activated. That guidance confirms that the billing route determines remedy options and who has authority to issue refunds.
What to expect after cancelling Remini
After a cancellation request is accepted under the applicable terms, expect the subscription to remain active until the end of the current paid period in most cases. Access termination is not always immediate and pro‑rata refunds are not guaranteed.
Monitor your statement for at least two billing cycles following cancellation. If additional charges appear, prepare the documentation checklist and escalate a formal dispute through your payment provider if needed. Public reviewers report variable outcomes depending on proof and channel.
Practical recommendations and next steps
From a budgeting and optimisation standpoint: quantify annual cost exposure from the observed cadence and decide whether to keep, pause or seek a different workflow for image edits. If your usage is infrequent, one‑off alternatives will usually be cheaper than a recurring plan charged weekly at around A$15.
When evaluating future subscriptions, prefer plans with clear pro‑rata policies and transparent trial terms. Keep clear records of sign‑up dates, trial expiration and receipts to strengthen any future dispute.
Address
- Address: REMINI ENTERPRISE LTD 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ