Australia'da 1 numaralı iptal hizmeti
Sayın Yetkili,
Bu belgeyle Resilia hizmetine ilişkin sözleşmeyi sonlandırma kararımı bildiriyorum.
Bu bildirim, sözleşmeyi mümkün olan ilk vade tarihinde veya geçerli sözleşme süresine uygun olarak iptal etme konusunda kesin, açık ve net bir irade teşkil etmektedir.
Lütfen aşağıdakiler için gerekli tüm önlemleri alın:
– iptalin geçerli olduğu tarihten itibaren tüm faturalamayı durdurun;
– bu talebin kaydedildiğini yazılı olarak bana onaylayın;
– ve uygun olduğunda, bana nihai hesap özetini veya bakiye onayını gönderin.
Bu iptal size sertifikalı e-posta yoluyla gönderilmektedir. Gönderim, zaman damgası ve içeriğin bütünlüğü kanıtlanmıştır, bu da onu elektronik kanıt gereksinimlerini karşılayan kanıtlayıcı bir yazılı belge yapar. Bu nedenle, yazılı bildirim ve sözleşme özgürlüğü ile ilgili geçerli ilkelere uygun olarak bu iptalin düzenli işlemini gerçekleştirmek için gerekli tüm unsurlara sahipsiniz.
Kişisel verilerin korunmasına ilişkin kurallara uygun olarak, ayrıca sizden şunları talep ediyorum:
– yasal veya muhasebe yükümlülükleriniz için gerekli olmayan tüm verilerimi silin;
– ilgili tüm kişisel alanları kapatın;
– ve gizlilik haklarına göre verilerin etkin şekilde silindiğini bana onaylayın.
Bu bildirimin tam bir kopyasını ve gönderim kanıtını saklıyorum.
How to Cancel Resilia: Step-by-Step Guide
What is Resilia
Resilia is a direct-to-consumer wellness brand that markets botanical supplements, most notably an oil of oregano softgel blend promoted for immune and gut support. The company sells single purchases and multi-bottle bundles and advertises an automatic-refill or subscription option alongside price promotions and a money-back promise.
Public product listings show bundle pricing tiers and a recurring-refill offer with periodic discounts; different storefront copies of the product list one-time purchase prices and a subscribe-and-save arrangement with recurring monthly payments. These listings are the primary source for how Resilia presents subscription formulas to customers.
Address
- Address: L 6 100 Walker Street, North Sydney, New South Wales 2060 Australia
Customer experiences with cancellation for Resilia
What users report
Online consumer reviews indicate frequent reports of unexpected recurring charges after a first purchase, difficulty stopping subsequent billings, and slow or absent responses when customers seek refunds. Many reviewers describe the combination of promotional first prices and higher follow-up charges.
Representative feedback includes assertions that a subscription activated without clear consent and that cancellation attempts were ineffective. Some reviewers state they obtained refunds only after initiating card disputes. These reports appear consistently across multiple review platforms.
Recurring issues and practical takeaways
Reports cluster around three practical problems: price transparency at renewal, the timing of automatic refills, and responsiveness to refund requests. Reviewers commonly advise verifying the renewal price and billing cadence before agreeing to any promotional offer.
Several reviewers describe eventual success with bank dispute mechanisms when merchant-level resolution failed. Consequently, users often document billing dates and amounts and escalate via their payment provider when necessary.
How cancellations typically work for Resilia subscriptions
Resilia’s marketing materials note an automatic-refill or subscription feature that offers a recurring-discount option and references a 30-day money-back guarantee for eligible orders. That indicates the service operates standard recurring billing cycles with promotional first-payment pricing followed by regular renewal pricing.
Notice periods and renewal timing: subscription contracts commonly use a billing cycle (monthly or per-bundle) and renew automatically at the end of each cycle unless non-renewal notice is given before the renewal date. For Resilia, promotional copy that advertises "save 25% with automatic refills" implies monthly or per-shipment renewals; customers should therefore expect renewal attempts on a regular cadence.
Proration and unused product: where a subscription includes delivery of physical goods, companies frequently do not refund for goods already dispatched or consumed. Resilia’s 30-day money-back statement suggests limited refund scope tied to the return window and condition of goods. Expect any refund to be assessed against these representational terms.
Cooling-off and statutory rights: beyond vendor promises, statutory protections may apply. Under consumer protection law, misleading representations about subscription renewals or undisclosed recurring charges can give rise to remedies. The regulator has prosecuted cases against businesses with unclear auto-renewal practices. If subscription marketing is unclear or misleading in its disclosure of recurring charges, that conduct may attract regulatory scrutiny.
Legal considerations and consumer rights relevant to Resilia
In accordance with consumer law principles, key legal concepts are: misrepresentation, unconscionable conduct, and unfair contract terms. If Resilia’s promotional materials or checkout process fail to disclose material renewal terms, that may constitute misleading conduct. Remedies can include refund, contract variation, and regulatory enforcement.
Chargebacks and disputes: where a merchant does not resolve a disputed charge, a cardholder may lodge a dispute with the issuer under the card scheme’s chargeback rules. This is a contractual remedy through a payer’s financial institution and is distinct from statutory remedies under consumer law. Several reviewers report using this route successfully against Resilia.
Documentation checklist
- Order records: keep receipts, order confirmations, and screenshots showing the price and any “subscribe” language.
- Billing evidence: record dates and amounts of all charges and the payment method used.
- Promotional terms: capture the exact promotional offers shown at purchase (price, trial offer, first-payment amount).
- Return labels and tracking: retain proof of returned packages where applicable.
- Refund correspondence: keep any acknowledgement or case number provided by the merchant or payment provider.
Subscription plans and pricing (illustrative, converted to A$ approx)
| Plan or bundle (merchant listing) | Listed price (merchant currency) | Approximate A$ equivalent (mid-market) |
|---|---|---|
| Buy one (promotional) | $29.99 (merchant listing) | A$44.98 (approx) |
| Buy 2 get 1 free | $59.99 (merchant listing) | A$89.85 (approx) |
| Buy 3 get 2 free | $89.99 (merchant listing) | A$134.85 (approx) |
Sources show multiple merchant storefront copies listing these USD price points and subscription save offers. Conversion used a mid-market USD to AUD rate of about 1.499 as of early January 2026; A$ figures are approximate and rounded. Do not treat these A$ figures as live quotes.
One-time purchase versus subscription: practical comparison for Resilia
| Feature | One-time purchase | Subscription/refill |
|---|---|---|
| Initial price | Promotional bundle price applies | Often a reduced first payment then recurring renewal price |
| Delivery cadence | Single shipment | Regular shipments at merchant-defined intervals |
| Refund window | Advertised 30-day money-back if claimed | Refunds subject to same 30-day terms but renewal payments may be non-prorated |
| Cancellation exposure | No future charges | Risk of additional charges at renewal if notice is not given in the seller’s required timeframe |
These distinctions are visible in the merchant’s promotional copy and third-party storefronts that mirror the product and subscription messaging.
Common pitfalls and contractual traps to watch for with Resilia
- Promotional-first pricing: check whether the renewal price differs materially from the first payment.
- Timing of renewal: confirm the billing cadence shown at purchase to avoid unexpected charges.
- Return eligibility: verify the advertised 30-day guarantee conditions and whether returns are accepted for physical goods.
- Documentation gaps: absence of a clear, retained record of the transaction weakens later disputes.
- Cross-border logistics: some customers report international fulfilment; delivery origin can affect return logistics and timelines.
How regulators and payment providers may help with Resilia disputes
Regulatory enforcement: competition and consumer authorities have taken action where subscription renewal terms were not clearly disclosed. Those decisions show that a regulator can seek refunds and corrective orders where marketing or checkout design obscures recurring charges. If marketing or renewal notices appear misleading, regulatory complaint avenues may be relevant.
Payment disputes: if merchant-level resolution is unavailable, a cardholder may lodge a formal dispute with their card issuer to seek a reversal. Case examples from reviewers indicate that chargebacks were used when merchant remediation failed. Maintain all supporting documentation if pursuing this route.
What to do after cancelling Resilia
After you have effected a cancellation through whatever method your records show you used, immediately monitor your card and bank statements for at least two subsequent billing cycles for any unauthorised charges. Keep a concise ledger of dates and amounts.
If a renewal charge posts after cancellation, preserve that evidence and escalate via your payment provider’s dispute process; present the documentation checklist above to support a billing reversal. Consider lodging a complaint with the relevant consumer protection regulator if the merchant does not engage in good faith.
Finally, review subscription terms and promotional offers before re-engaging with similar direct-to-consumer wellness merchants; contract terms that are clear about renewal price, renewal timing, and refund scope materially reduce downstream risk.