Cancellation service N°1 in Hong Kong
Contract number:
To the attention of:
Cancellation Department – Seaart Ai
19H MAXGRAND PLAZA NO.4 TAI YAU STREET
SAN PO KONG KL
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Seaart Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Seaart Ai: Complete Guide
What is Seaart Ai
Seaart Ai is a web-based generative-art platform that offers text-to-image, image editing, LoRA training and video generation features under a freemium model. The product ecosystem includes a free tier with daily resource limits and multiple paid subscription tiers that increase generation capacity, priority queues and private generation options. Cybernews and several review sites document a three-day free trial followed by automatic subscription billing and tiered monthly plans; independent reviews summarise features such as private generation, stamina/credit systems and LoRA priority.
Attempts to access the official site programmatically encountered access restrictions, so plan and billing details below are compiled from product reviews and consumer reports. Where sources disagree on exact prices, the article uses the best available third-party pricing information and marks converted AUD figures as approximate.
Subscription plans and pricing (overview and interpretation)
Publicly available reviews and aggregator pages list a free tier plus several paid tiers (commonly described as Beginner, Standard, Professional and Master/Enterprise) with monthly and annual options. Price listings vary by source and by currency. Cybernews lists a low-cost starter tier and multiple paid upgrades; other reviewers show similar tiering but different nominal amounts.
| Plan | Representative source price | Approx A$ per month | Typical extra features |
|---|---|---|---|
| Free | €0 / free | A$0 (free) | Daily stamina/credits, limited queue priority, watermark or limited features on some outputs. |
| Beginner | listed ~US$4.79 - US$5 | Approx A$7.7 | Higher daily stamina, private generation, faster queue. |
| Standard | listed ~US$15 | Approx A$24 | More stamina, high-res outputs, video tools. |
| Professional / Master | listed US$30 - US$75 | Approx A$48 - A$120 | Priority LoRA training, greater simultaneous tasks, enterprise features. |
Prices converted to AUD are approximate and derived from third-party reviews because direct AU pricing was not available on the official domain at time of review collection. Always treat the AUD column as an approximation.
Customer experiences with cancellation
What users report
Multiple consumer platforms record recurring themes: auto-renewal charges following a short free trial, difficulty locating clear cancellation controls, and delayed or refused refunds for disputed charges. Several users report needing to escalate disputes to their card issuer to obtain refunds.
Some reviews praise the product functionally while noting support responsiveness can be slow; other reports allege unexpected up-charges at checkout or being charged a higher tier than chosen. These accounts appear across Trustpilot, Reddit and specialised review outlets.
Recurring issues and practical takeaways
Complaints cluster around three practical issues: free-trial auto-renew timing, lack of transparent receipts for recurring payments, and inconsistent refund handling. Several reports indicate a time-zone mismatch can cause automatic billing earlier than expected.
Practical takeaways from users include keeping a record of the sign-up timestamp, the tier selected at purchase and any promotional pricing, because these details are commonly needed in disputes. Many dispute successes reported by users relied on evidence of the original advertised price or screenshots showing the checkout confirmation.
How cancellations typically work for Seaart Ai subscriptions
Contractually, Seaart Ai subscriptions operate as recurring-payment service agreements with defined billing cycles and an automatic renewal mechanism described in product terms on review pages. Free trials transition into paid subscriptions at the trial end unless the subscription is validly terminated before the renewal event.
Notice periods and proration: public summaries indicate that cancelling after the billing date generally prevents future renewals but does not automatically trigger a pro rata refund for the remainder of a paid period where the terms state "no refunds." Users have reported continuing access until the paid period expires rather than immediate prorated refunds.
Cooling-off periods: standard Australian consumer law does not guarantee a universal cooling-off right for digitally delivered services; entitlement to a refund depends on the service terms and any unfair contract term protections. For Seaart Ai, reviewers note that refunds are not routinely granted and are handled case-by-case.
App-store vs direct billing: several user reports show purchases made through third-party stores (for example, mobile app stores or Google Play) follow that store's subscription management and refund rules, which can differ from merchant-direct purchases. That distinction matters for disputes and refund processes.
Legal rights and remedies relevant to Seaart Ai
In accordance with Australian Consumer Law, a consumer may rely on consumer guarantees and protections against misleading or deceptive conduct. If the merchant misrepresents pricing or the nature of automatic renewals, that conduct may raise concerns under ACL section 18 and the unfair contract terms regime.
If a charge is unauthorised, duplicated or inconsistent with what was advertised, banks and card schemes offer chargeback mechanisms and time limits vary by issuer. Evidence of attempts to resolve the issue with the merchant is commonly required by card issuers. If a bank declines a chargeback, the Australian Financial Complaints Authority (AFCA) is the independent body for unresolved financial disputes.
Recommended cancellation method
From a contractual-evidence perspective, registered post (post with recorded delivery and a tracking signature) provides a clear receipt trail and is the recommended delivery method for a cancellation notice. Registered post creates documentary evidence of the date the notice left the consumer's control and a recipient signature on delivery, which can be decisive in disputes about timing or compliance with a contractual notice period.
When preparing to deliver a cancellation notice by registered post, preserve the registered-post receipt and any tracking records as part of the case file. These items are admissible evidence of sending and receipt dates if a dispute progresses to a bank, AFCA or court review.
Documentation checklist
- Proof of purchase: order ID, payment transaction record, and card statement entry.
- Checkout evidence: screenshots or copies of the plan selected, price shown and trial terms.
- Registered-post evidence: certified receipt and tracking number (retain originals and digital copies).
- Terms and conditions: the specific version of the merchant terms at the time of purchase.
- Usage records: timestamps showing account activity or lack of service after charge.
- Correspondence log: a short dated log noting dates you attempted contact and any responses received.
Common pitfalls and mistakes to avoid
- Assuming deletion equals cancellation: account deletion may not stop recurring payments; verify the subscription contract terms.
- Missing promotional pricing evidence: failure to keep the checkout screen or receipt weakens claims about being charged a different amount.
- Delaying a bank dispute: card schemes have strict time limits for chargeback claims, often 45 to 120 days.
- Not preserving timestamps: not recording the exact trial start and end times can make it hard to prove timely cancellation before auto-renew.
Table: alternatives and considerations
| Service | Main advantage | Typical monthly cost (approx A$) |
|---|---|---|
| Seaart Ai (representative) | Large free tier, LoRA training, multi-mode generation | Free - A$7 to A$120 (approx by tier) |
| Alternative A (generic generator) | Transparent billing, clear refunds policy | A$10 - A$40 (varies) |
| Alternative B (store-billed subscription) | App-store managed billing and refund protections | Varies by store |
Dispute escalation and formal remedies
First collect the documentation checklist items and the registered-post proof. If a charge is unauthorised or the business refuses a lawful refund, contact your card issuer promptly to request a reversal under their dispute or chargeback rules. Banks will usually require evidence that you attempted merchant resolution.
If the bank declines the claim or the merchant continues to charge without remedy, consider lodging a complaint with AFCA or filing a consumer report with the ACCC or state fair trading agency depending on the issue. Keep copies of all filings and reference numbers.
What to do after cancelling Seaart Ai
Monitor bank and card statements for at least two billing cycles after the cancellation effective date and flag any subsequent charge immediately with your issuer. Maintain an evidence file with the registered-post receipt, transaction records and the documentation checklist items.
If an unexpected charge appears, initiate a chargeback within your card issuer's time limits and attach the registered-post proof and transaction evidence. If the issuer declines the chargeback, escalate the matter to AFCA or the relevant state fair trading office with your organised documentation.
Finally, consider switching the payment method used for digital marketplaces to a card with tighter dispute protections or to single-use payment methods for trial purchases to limit ongoing exposure.