Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Slate Digital
330 N Brand Blvd
91203 Glendale
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Slate Digital service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Slate Digital: Complete Guide
What is Slate Digital
Slate Digital is a subscription-driven maker of audio plugins and production tools offering large plugin bundles and educational content for music producers and engineers. Its principal offers include the All Access Pass (a Slate-only bundle) and the Complete Access Bundle (a combined Slate, Solid State Logic and Harrison Audio offer), both providing access to a library of plug-ins, preset packs and Academy courses. Slate markets monthly and annual billing options and advertises that new plugins and updates are included while a subscription is active.
Key published plans are presented in US dollars on Slate support and marketing pages, but buyers pay in local currency through their payment provider. Public support documentation notes distinct behaviours for month-to-month versus annual commitments, and the company describes trial and auto-renewal mechanics on its support pages.
| Slate Digital plan | Published price (source currency) | Approx. price in A$ (mid-market rate 06 Jan 2026) |
|---|---|---|
| All Access Pass - month-to-month | US$19.99/month | Approx A$29.70/month |
| All Access Pass - annual (paid upfront) | US$149.99/year | Approx A$222.80/year |
| Complete Access Bundle - typical monthly | US$24.99/month | Approx A$37.15/month |
These A$ figures are approximate conversions using mid-market USD to AUD rates on 6 January 2026 and are for budgeting context only; local card fees, taxes and merchant conversion margins can change the final amount.
Customer experiences with Slate Digital cancellations
What users report
Public reviews show a mix of strong product praise and recurring billing concerns. Positive reviews emphasise plugin quality and perceived value for production work. Negative reviews more often mention confusion around trial terms, unexpected renewals, or difficulty understanding annual commitments; one Trustpilot reviewer labelled the trial signup as "Misleading Trial sign up process."
Recurring issues and practical takeaways
Common threads from user feedback are: unclear expectations around minimum commitment plans, surprise at automatic renewal behaviour, and requests for clearer refund and pause policies. Many reviewers across review sites stress that proof of dates, billing evidence and prompt action when charges appear improved outcomes.
How Slate Digital subscriptions typically behave
Slate Digital distinguishes monthly, annual-billed-monthly (a committed 12-month plan billed monthly) and annual-paid-upfront options. Only month-to-month subscriptions are described as immediately terminable; annual commitments are treated as fixed for the paid term with the option to stop renewal for the next period once the current term ends. This means you should expect access to continue through the end of your current paid period on most plans.
In practice, stopping future charges is not the same as receiving a refund for time already paid. Slate documentation states licences remain active until the end of the paid billing cycle and that cancelling or stopping renewal prevents further billing after that cycle. Expect no immediate deactivation for time you have already paid for.
Refunds, proration and cooling-off for Slate Digital
Published company guidance does not promise automatic prorated refunds for mid-term annual cancellations; month-to-month subscriptions are typically billed in advance and treated as covering the full paid period. Where refunds are available for trials or billing errors, they are handled case by case. Users should plan for limited refund availability on annual prepayments.
Under the Australian Consumer Law, digital content and subscription services are covered by consumer guarantees: if the digital product fails to meet guarantees (for example it is not fit for the described purpose or has a major fault), a remedy such as a refund or replacement may be available even when a provider’s terms say otherwise. This legal protection can be relevant when Slate Digital’s plugins or services are materially faulty or not delivered as promised. Consider these rights when assessing whether to seek a remedy.
Documentation checklist
- Proof of purchase - merchant receipt, card statement showing the Slate charge.
- Subscription details - plan name, billing date, invoiced amount and trial period dates if applicable.
- Licence and access dates - screenshots or logs showing when licences were active or expired.
- Communications record - dates and brief notes of any contact attempts, ticket/claim numbers if issued.
- Bank/card contact note - a record of any correspondence or case numbers from your financial institution if you discussed or disputed a charge.
Common pitfalls and how they affect outcomes
- Hidden commitment terms - choosing an annual-billed-monthly option can create a 12-month obligation; check the billing frequency and commitment before signing up.
- Trial rollovers - free or trial periods that automatically transition to paid subscriptions can lead to surprise charges if renewal warnings are missed.
- Assuming immediate refunds - many digital subscription providers do not prorate annual prepayments; expecting an automatic return of unused months may lead to disappointment.
- Incomplete documentation - missing receipts or billing dates weakens refunds or dispute cases with banks or regulators.
| Plan | Included features | Notes |
|---|---|---|
| All Access Pass | Slate plugins library, updates, Academy content, sample packs | Advertised as always including future plugin releases while active. |
| Complete Access Bundle | Slate + SSL + Harrison plug-ins, large sample packs, tutorials | Marketed as a combined bundle with a larger plugin set; pricing and trials may differ. |
Disputes, chargebacks and regulatory options
If a charge is genuinely unauthorised or the provider refuses a remedy for a major failure, consumers commonly escalate to their card issuer to request a formal dispute or chargeback. Banks and card schemes have specific windows and evidence requirements, so provide clear documentation of dates, amounts and attempts to resolve matters with the merchant.
When a merchant response is unsatisfactory, making a complaint to a local consumer authority can help. In this jurisdiction the competition and consumer regulator enforces consumer guarantees for digital goods and services; factual, time-stamped evidence strengthens any complaint.
Address
- Address: Slate Digital LLC, C/O C T Corporation System, 330 N Brand Blvd, Glendale, CA 91203, United States
What to do after cancelling Slate Digital
After you have ended or prevented future renewals on a Slate Digital plan, review recent statements to confirm no further unexpected charges appear and retain all records for at least 12 months. Keep licence expiry dates and any confirmation numbers in a secure folder.
If you anticipate needing access later, note whether reactivation offers the same pricing or if a promotional window has expired. If a dispute is required, provide your bank and any regulator with the documentation checklist items to support your case.
Finally, if you seek further protections under consumer law for a faulty digital product or misleading representations about terms, reference the consumer guarantees and the regulator’s guidance when lodging a complaint; regulators can intervene when a business misstates consumer rights.