Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Sql
Level 5 185 Elizabeth Street
2000 SYDNEY
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Sql service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Sql: Easy Method
What is Sql
Sql is a commercial data tools product line whose desktop utilities and licences are distributed by The Australian Software Company (branded online as SQL Delta). The product family provides schema and data comparison, synchronization and related database utilities for SQL Server, MySQL and Oracle, sold as per‑seat licences and site licences with a bundled software update subscription. Purchases appear in USD on the vendor purchase pages and the vendor explicitly includes a time‑limited update subscription with each licence.
The vendor documents say the purchase price includes a software update subscription that currently runs for two years, after which updates may be restricted unless the subscription is renewed. This affects the practical value of a licence when considering cancellation, renewal and expected update access.
Subscription plans and pricing snapshot for Sql
The public pricing published on the vendor purchase page is shown in USD. The table below converts those figures to AUD as an approximate reference using recent mid‑market rates and marks amounts as approximate where conversion was required. Use these figures for comparison and planning only; the vendor lists USD as the billing currency.
| Product | Tier | Vendor price (USD) | Approx price (AUD) |
|---|---|---|---|
| SQL Delta for SQL Server | 1 licence | $370 | A$554.63 (approx) |
| SQL Delta for SQL Server | 5 licences | $1,020 | A$1,528.98 (approx) |
| SQL Delta for SQL Server | 10 licences | $1,850 | A$2,773.15 (approx) |
| SQL Delta for SQL Server | Site licence | $2,775 | A$4,159.73 (approx) |
| SQL Delta for MySQL | 1 licence | $185 | A$277.32 (approx) |
| SQL Delta for MySQL | 10 licences | $920 | A$1,379.08 (approx) |
How cancellations typically work for Sql subscriptions
Framework: licences for Sql are sold with a separate update subscription element. Consequence: cancellation or non‑renewal generally affects future access to product updates rather than immediate use of an installed version. The vendor has stated that when the update subscription expires the product remains usable but new updates are not available.
Billing cycles and renewal: vendor pricing pages show licence prices and explain an update subscription period is included. Automatic renewal practices are common in the software market for update subscriptions; therefore contracts will often specify an initial term and renewal trigger. Check the licence documentation for the specific renewal term applying to your purchase.
Proration and refunds: many software licences include non‑prorated renewals or limited refund windows for initial purchases. In practice, refund entitlement depends on the licence terms and statutory consumer guarantees. Refunds for the unused portion of an update subscription may be permitted where the software provider has failed to deliver a promised service. See the legal rights section below.
Customer experiences with Sql
What users report
Users who discuss Sql and related database utilities on product help pages and forums describe a consistent pattern: licence purchases include a time‑limited update subscription, renewal prompts appear at expiry, and upgrade behaviour can create friction when a new major version is released. The vendor documentation confirms a 2‑year update subscription model bundled with licences.
On broader review platforms for database tools, customers raise two recurring practical topics: billing clarity and upgrade risk. Billing clarity concerns include invoices issued by third‑party resellers and the currency displayed on receipts. The vendor notes transactions are processed by a reseller platform and invoices may reference that reseller. This reseller relationship can complicate refund tracing.
Recurring issues and practical takeaways
Issue: update access after expiry. Legal implication: loss of update rights does not necessarily affect the right to continue using a licensed version, but it affects the product lifecycle and security patching. Takeaway: verify the update term at purchase and budget for periodic renewal if you require continuous updates.
Issue: multi‑currency pricing and invoices. Takeaway: expect USD pricing on vendor pages and allow for currency conversion impacts on renewal cost estimations. Use official invoices and bank statements to reconcile charges.
Your legal position and consumer rights relevant to Sql
In accordance with statutory consumer guarantees, digital products and ongoing services must meet basic standards of description, fitness for purpose and acceptable quality. If Sql fails to deliver a promised service component, consumers may be entitled to remedies including repair, replacement or refund for the affected portion. The ACCC guidance confirms that consumer guarantees apply to digital subscriptions and services.
Contract terms may lawfully limit change‑of‑mind refunds but cannot exclude ACL statutory guarantees. Consequently, a vendor policy stating a blanket no‑refund position will not override rights where there is a major failure of the service. Keep that distinction in mind when assessing a renewal dispute.
Documentation checklist
- Purchase evidence: invoice or receipt showing purchase date, licence type and amount.
- Licence key or registration: registration code and serial details recorded at purchase.
- Terms and licence clause: the version of the terms and the update subscription duration applicable at purchase.
- Billing statement: bank or card statement showing the charge and merchant descriptor.
- Change logs and feature notices: notices of major version releases or breaking changes affecting functionality.
- Service interruptions: logs or screenshots demonstrating failures to deliver promised features (where relevant).
Refunds, disputes and chargebacks
Legal pathway: remedy options should be pursued in order of contract remedies, vendor dispute resolution and statutory remedies. Under consumer law, if the product or a promised service does not meet guarantees then a refund for the undelivered portion may be payable.
Practical handling: when assessing a claim, preserve the original invoice, document the problem clearly and note the date when the issue began. If a renewal charge is in dispute, check the terms for any stated refund window and whether the payment was handled by a third‑party merchant appearing on your statement.
Tables for quick comparison
| Aspect | Sql (vendor) | Typical alternatives |
|---|---|---|
| Licence model | Per‑seat and site licences with a 2‑year update subscription included. | Subscription or perpetual with optional maintenance; cloud tiers with hourly billing. |
| Currency shown | USD on vendor pages; AU conversion required for budgeting. | Some vendors show local currency for local storefronts; others use USD/EUR. |
| Update policy | Updates covered for the subscription period; continued use allowed after expiry but without updates. | Maintenance or support contracts sold separately; cloud services update automatically. |
Address
- Address: Level 5 185 Elizabeth Street SYDNEY NSW 2000 AUSTRALIA
What to do after cancelling Sql
Document the cancellation outcome and the effective date in your records. Ensure you retain copies of invoices and the licence activation code; these remain relevant for compliance, audits and any later disputes.
Assess technical impact: if your cancellation or non‑renewal removes access to updates, plan a mitigation path for security patches and compatibility. This may include scheduled testing of the existing installed version and budgeting for a future renewal or migration to a supported alternative.
If a refund or remedial action is required, gather the checklist items above and raise a formal dispute under the vendor’s dispute process, referencing the relevant licence clause and the statutory consumer guarantee that supports your position.
Finally, consider contractual safeguards for future purchases: request clear wording on renewal notice periods, express information on merchant billing descriptors and an explicit statement of the update term. These contract adjustments reduce ambiguity at renewal and strengthen your position should a dispute arise.