Cancellation service N°1 in Israel
Contract number:
To the attention of:
Cancellation Department – Tapscanner
11 Derech Hahitchadshut (Relevance Avenue)
8470924 Beersheba
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tapscanner service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Tapscanner: Easy Method
What is Tapscanner
Tapscanner is a mobile and web document scanner and PDF workflow tool that offers free scanning plus paid tiers for higher-volume and advanced features. The service bundles OCR, compression, merge/split tools and e-sign capabilities across web and mobile clients; it markets a Free tier and paid Pro and Business plans for heavier use. Tapscanner lists tiered pricing on its official pricing page and through app stores, with a mix of monthly, annual and trial options that vary by platform and region. Official materials advertise a 7-day Pro trial and annual savings when billed yearly.
Quick reference
Key points to scan first: billing is recurring, app-store purchases are common, and users report billing surprises and delayed support responses. For pricing, Tapscanner shows a Pro monthly list price and an annual equivalent on its site; app-store receipts may show different regional prices. Keep an eye on the charge descriptor on your bank statement and keep receipts and timestamps.
Tapscanner subscription pricing (converted to A$ where necessary)
| Plan | Public price (source) | Approx A$ (converted) |
|---|---|---|
| Free | Free (web) | Free |
| Pro monthly | US$12/month (official site) | Approx A$18.00/month (using ~A$1.50 per US$1). |
| Pro annual | US$108/year (site example: US$9/month billed annually) | Approx A$162/year (approx conversion). |
| Business | US$16/month per user (site) | Approx A$24.00/month per user. |
Notes: regional app-store prices and in-app purchase items can differ from site list prices; the AUD figures above are approximate conversions for budgeting purposes.
How cancellations typically work for Tapscanner subscriptions
From a financial perspective, the mechanics depend on how the subscription was purchased: directly via Tapscanner's site or via an app store. Site subscriptions generally follow the vendor's billing cycle and stated trial terms; app-store purchases are often handled under the store's auto-renew and refund rules. Tapscanner's public materials note auto-renewal behaviour and a 24-hour renewal window prior to period end for app-store billing.
Notice periods and proration: Tapscanner's site indicates monthly and annual billing options; proration and refunds are governed by the plan terms and the channel used to pay. If a trial converts to a paid period, the effective charge date appears on the receipt and is the key ledger point for any refund request.
Cooling-off and refunds: In practical terms, cooling-off rights can be limited for digital content supplied immediately. From a consumer-rights view, purchases through third-party platforms may carry the platform's refund rules; Tapscanner's own terms describe trial and refund considerations but outcomes often depend on timing and the specific charge pattern.
Customer experience with Tapscanner cancellation
What users report
Users commonly report unexpected charges after trial periods and occasional difficulty getting timely responses from support. Examples from public reviews include: "charged immediately for supposed free trial and no response from customer support" and "I was charged after canceling my subscription." These are drawn from aggregated review pages and user posts.
Recurring issues and practical takeaways
Recurring issues noted by users include unclear regional pricing on in-app screens, mismatch between displayed and billed currency, and confusion over whether a charge is from Tapscanner or the app store. Many reports on chargeback and help sites describe consumers seeking refunds for one-off or recurring charges. From a budget-optimisation standpoint, monitor bank statements for the merchant descriptor and cross-check with store receipts.
Documentation checklist
- Receipt: store or vendor receipt showing date, amount and plan name.
- Transaction id: payment processor or card reference for the charge.
- Billing dates: first charge date and renewal dates.
- Plan details: tier name, trial terms and billing frequency as shown when purchased.
- Screenshots: of receipts, settings screens and charge descriptors.
- Bank statement: a cropped entry showing the merchant text and amount.
- Correspondence: any reply or ticket number received from the vendor or store.
Common pitfalls and how they affect your finances
- Misreading trial terms: Trials that auto-convert can produce immediate charges; this increases short-term outgoings if overlooked.
- Regional pricing gaps: App-store displays in one currency while billing in another can cause unexpected exchange and bank fees.
- Delayed refunds: Refund processes through stores or vendors can take weeks, affecting monthly cashflow and budgeting.
- Multiple subscriptions: Multiple in-app items or overlapping plans can duplicate charges; reconcile receipts against account activity.
- Lack of proof: Without clear documentation, disputing a charge is harder and may reduce chances of recovery.
Tapscanner plan features comparison
| Feature | Free | Pro | Business |
|---|---|---|---|
| Tasks per day | Limited | Unlimited | Unlimited |
| Advanced OCR and compression | No | Yes | Yes |
| Team controls | No | No | Yes (seat management) |
| Typical price (approx A$) | Free | A$18/month or A$162/year (approx) | A$24/month per user (approx) |
Use the table to compare expected monthly cash outflow and to decide whether the incremental features justify the spend relative to free or alternative tools.
Disputes, chargebacks and refund considerations for Tapscanner charges
From a financial advisory stance, treat disputed Tapscanner charges like any recurring digital subscription dispute: gather receipts, note dates, and be precise about amounts. Public resources and chargeback help sites report consumers seeking refunds for Tapscanner charges citing accidental conversions and unrecognised renewals. Keep in mind that outcomes vary by payment channel and card issuer policy.
When assessing whether to pursue a refund consider the amount involved versus time and potential fees; small annual amounts may cost more in effort than recovery. For larger or repeated charges, preserving documentation increases success rates.
Short note on consumer rights relevant to Tapscanner purchases
Consumer guarantees and digital content rules can apply to Tapscanner purchases; however, digital goods supplied immediately may have limited cooling-off rights. If the purchase was made through an app store, the store's terms and local consumer law both matter for dispute outcomes. Tie any rights claimed to the specific Tapscanner purchase date, product description and the channel used to pay.
What to do after cancelling Tapscanner
After you cease a subscription, review your billing statements for at least two cycles to confirm there are no residual charges. Check storage or exported files you relied on in Tapscanner and migrate critical documents to a budgeted alternative if needed. Re-evaluate whether a lower-cost scanning solution or occasional pay-per-use option delivers better value versus a recurring plan.
From a budgeting perspective, update recurring-cost trackers and set a calendar reminder for the next expected renewal date if you keep any paid plan. If you expect a refund, monitor the payment method for credits and request written confirmation of any agreed refund or account change.
Address
- Address: SMART MEDIA INTERNET MARKETING LTD, 11 Derech Hahitchadshut (Relevance Avenue), Beersheba 8470924, Israel