Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Total Adblock
Barnes Wallis Road 16-18
PO15 5TT Fareham
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Total Adblock service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Total Adblock: Complete Guide
What is Total Adblock
Total Adblock is a commercial ad blocking service marketed as a browser and mobile ad blocker that is part of the Total Security product family. It is offered with a free/basic option and paid premium subscriptions that claim broader coverage (YouTube ad removal, tracker blocking and cookie consent pop-up suppression) plus multi-device support through associated Total Security products.
Subscription offerings appear as in-app purchases on major app stores and as billed online; published in-app prices include a Monthly plan and Annual plans with promotional first-term pricing commonly applied. The service emphasises automatic renewal and promotional introductory rates that change to a regular renewal rate after the first term.
| Plan | Typical AU price (source) | Notes |
|---|---|---|
| Free / basic | A$0 | Limited browser-only blocking; excludes some advanced features. |
| Monthly premium | A$12.99 (in‑app listing) | Auto-renews at end of billing period; promotional first-term prices may differ. |
| Annual premium | A$79.90 (in‑app listing) | Often promoted with a discounted first year; renewal at regular annual rate. |
How subscriptions and billing work for Total Adblock
Total Adblock operates on recurring billing with automatic renewal at the end of each subscription period. The vendor documents that promotional pricing usually applies only to the first billing period and that renewals occur at the regular rate unless the subscription is cancelled before renewal.
For app store purchases, the merchant notes that charges are applied through the platform used for purchase and that the platform's billing timing rules apply (for example a charge may occur within 24 hours before the renewal date). The service also states subscribers receive renewal reminders up to 30 days before renewal for annual plans.
From a financial perspective, promotional first-term prices can create a large discontinuity between the trial cost and the renewal cost. For example, an advertised first-year rate can be a fraction of the regular price that appears on renewal; this creates an effective increase at renewal that materially affects household budgets unless monitored.
Customer experience with cancellation
What users report
Public feedback shows a mixed product experience: many users praise ad blocking effectiveness while a substantial cohort reports billing and cancellation friction. Complaints include multiple or unexpected charges, difficulty obtaining refunds, and problems stopping renewals. Several reviewers describe success obtaining refunds through their card issuer rather than the vendor.
Representative user comments include short customer statements about repeated billing and confusing cancellation flows. One reviewer described the process as "nearly impossible to cancel" and others described recurring unauthorised charges that required a payment dispute. These kinds of direct customer reports appear across consumer review sites and discussion forums.
Recurring issues and practical takeaways
Recurring themes from customer feedback that have direct financial consequences are: unexpected renewal amounts after promotional periods, perceived multiple charges in a short period, and variable refund outcomes. These patterns point to two financial risks: ongoing unnoticed small charges that compound over months, and episodic large renewals that can disrupt a budget.
Practical takeaways: treat promotional sign-ups as time‑limited offers, reconcile the first purchase confirmation against the renewal terms, and monitor bank or card statements for billing frequency anomalies. When refunds are discussed publicly, resolution often involves third-party payment providers rather than direct vendor action.
Refunds, cooling-off periods and financial implications
The company publishes a money-back guarantee and a refunds policy; however, eligibility depends on plan type, timing of the request relative to the purchase, and whether the purchase was via an app platform or directly. App store purchases are subject to the platform's refund rules; direct purchases are governed by the vendor's billing policy and any advertised guarantees.
From a financial perspective, the most material items to check are: whether a promotional price converts to a higher renewal rate, whether early termination leads to proration or no refund, and the cut-off times for claiming a refund under any money-back guarantee. In practice, users report mixed outcomes for refunds and that timely action increases chances of a favourable outcome.
If an account was billed multiple times in error, public reports indicate some consumers successfully obtained reversals through their card issuer or payment platform dispute mechanisms when vendor resolution failed. Those dispute processes are external financial remedies with their own timelines and evidentiary requirements.
| Scenario | Likely financial outcome |
|---|---|
| Promotional first term then renews at regular rate | Significant increase at renewal; annual may still be cheaper than 12 monthly payments (example: A$12.99 x 12 = A$155.88 vs A$79.90 annual). |
| Multiple unexpected charges in short period | May require payment dispute or refund request; public reports show variable vendor responsiveness. |
| App store purchase | Refunds and cancellation timing may be controlled by the app platform's policies rather than the vendor's stated policy. |
Common pitfalls to avoid when reviewing Total Adblock charges
- Not tracking promotional periods: Failing to note when a discounted first term ends can lead to surprise renewals.
- Assuming single charge: Some consumers reported multiple charges; reconcile each statement line carefully.
- Missing documentation: Without order IDs, receipts or timestamps it is harder to make a credible refund/dispute claim.
- Waiting too long: Delays in seeking a refund or filing a dispute reduce the range of options and may exceed platform or bank timeframes.
- Mixing vendors and platforms: Purchasing through an app store creates separate refund rules compared with direct vendor billing.
Documentation checklist
- Order ID: receipt or invoice number shown on purchase confirmation.
- Purchase date and time: exact timestamps for each charge you are querying.
- Payment method: card, PayPal or platform used for the charge.
- Subscription term: monthly, annual or promotional first term details.
- Renewal notice: any renewal reminder or renewal price shown before the charge.
- Screenshots: confirmation pages, bank statement lines, and promotional marketing that show prices and dates.
Plan feature comparison
| Feature | Free / basic | Premium (monthly / annual) |
|---|---|---|
| Ad blocking scope | Browser-level only | Browser + expanded coverage including YouTube ad blocking and cookie pop-up removal |
| Device limit | Usually single browser | Unlimited devices advertised for premium |
| Support and money-back guarantee | Limited | Money-back guarantee often advertised for premium purchases |
How to prepare a dispute or refund request from a financial perspective
When a charge is unexpected, act quickly to assemble the documentation checklist above and record the amounts, dates and merchant descriptor as it appears on your statement. Time is financially material: many dispute windows start from the date a charge posts.
From an optimisation perspective, compare the annual total cost of monthly billing versus an annual plan. Using listed in-app prices as an example, monthly at A$12.99 equates to A$155.88 over 12 months versus an annual listing at A$79.90, making the annual plan materially cheaper if you intend to retain the service for a full year. Check whether the promotional first-term rate masks that comparison.
If a refund is granted, verify whether the vendor applies proration or issues a full return for the billed period; reported experiences show outcomes vary by purchase channel and timing.
Address
- Address: Total Adblock Barnes Wallis Road 16-18 PO15 5TT Fareham
What to do after cancelling Total Adblock
After cancellation, prioritise ongoing financial controls: monitor your bank and card statements for at least two billing cycles and flag any unexpected posts. Retain all documentation for at least 90 days in case a renewal posts and you need to escalate a dispute.
From a budgeting standpoint, reallocate the saved subscription cost into an alternative solution or a contingency fund. If you previously paid A$12.99 monthly, that is about A$155.88 a year; switching to a properly priced annual plan or a free alternative could free material cash flow.
If you plan to replace the service, evaluate the cost per device and the practical benefit you actually received in a typical month. In terms of value, prefer solutions where trial-to-renewal jumps are small and where refunds or cancellation terms are transparent.
Finally, set a calendar reminder ahead of the next renewal date for any future subscriptions so promotional-to-regular price transitions are visible well before charges occur. This small administrative step reduces the risk of sudden budget impact from an unexpected renewal.