Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Truthfinder
2534 State Street, Suite 473
92101 San Diego
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Truthfinder service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Truthfinder: Easy Method
What is Truthfinder
Truthfinder is a subscription-based people-search and public-records aggregator that provides background-style reports, reverse phone and reverse email lookups, and ancillary monitoring features such as dark web scanning. The service markets unlimited report access under tiered membership plans rather than single-report purchases, and it routinely offers introductory or limited-time pricing offers.
During research the official site could not be retrieved for direct confirmation of live wording or checkout flow; therefore the subscription formulas and plan structure below are synthesised from independent reviews and customer reports that reference the service's active membership model.
| Plan | Typical USD price (reported) | Approx A$ equivalent (reported USD converted) |
|---|---|---|
| People search (unlimited) | $28.33/month (reported) | A$42 approx |
| Reverse phone lookup | $4.99/month (reported) | A$7.50 approx |
| Reverse email lookup | $29.73/month (reported) | A$44 approx |
Reported USD prices above are drawn from multiple independent reviews; the A$ figures are approximate conversions using contemporary USD-AUD mid-market rates and are shown for local budgeting only. Exact billed amounts may vary by payment method, taxes, and displayed regional pricing.
Customer experience with cancellations
What users report
Public reviews consistently describe three themes: an automatic-renewal subscription model, difficulty obtaining refunds for recurring charges, and incidents of charges continuing after users believe they cancelled. Many reports are specific about repeated or unexpected debits.
Review responses from the company often note that billing and automatic renewal terms are presented during enrollment and that support interactions can resolve some disputes. Nevertheless, user narratives indicate variability in outcomes and in the time it takes to secure refunds.
Recurring issues and practical takeaways
Reports list several recurring operational problems: multiple accounts or hidden add-ons that produce separate charges, trial/introductory offers that convert to full subscriptions, and cases where cancellation was followed by later charges. These patterns are frequent across complaint platforms.
Practical takeaways from user accounts: verify every transaction line on your statement, check for multiple merchant descriptors that may indicate separate accounts, and preserve any confirmation evidence you receive after asking for a billing change. These are operational safeguards rather than guaranteed fixes.
How cancellations typically work for Truthfinder subscriptions
Contractually, Truthfinder products are sold as time-limited memberships that automatically renew unless the member cancels before the next billing date. Membership access usually continues until the end of the paid period even if renewal is prevented. This pattern is consistent across independent reviews.
Notice periods and billing cycles: reviewers describe monthly and multi-month billing cadences (including a reported two-month discounted option). The effective notice required to avoid the next renewal is therefore the remaining time in the current billing period; failure to act before that point commonly results in at least one further charge.
Proration and refunds: the general practice reported for such services is that fees already consumed for a billing period are seldom prorated unless the supplier's policy or a regulator requires a refund. Multiple reviewers reported that refunds are discretionary and may be provided in some cases but are not guaranteed as an automatic right for change-of-mind cancellations.
Cooling-off periods: there is no consistent public evidence that Truthfinder offers a statutory cooling-off window that guarantees a refund for change of mind; promotional trial periods may be time-limited and subject to conversion to full membership if not cancelled before expiry. Always confirm the specific plan terms at sign-up.
Legal and consumer-rights framework relevant to Truthfinder
In accordance with consumer law, the supplier must not mislead about pricing or contract terms and cannot, by blanket terms, remove statutory consumer guarantees. If the service delivered is not as described, or charges occur without access being available, those facts may trigger remedial obligations under consumer protection law.
Consequently, if billing or product representations breach statutory guarantees or are misleading, regulators may have jurisdiction to investigate. For digital subscription services such as Truthfinder this means consumer protections can support complaints where the supplier fails to supply the service or misstates contract renewal mechanics.
Documentation checklist
- Transaction record: card or bank statement lines showing the merchant and amounts.
- Purchase confirmation: any receipt, order confirmation or trial offer screenshot retained at signup.
- Renewal date evidence: proof of the billing cycle or renewal timestamp.
- Cancellation confirmation: any acknowledgement or reference number received after requesting termination.
- Communication log: dates and short notes of all correspondence and interactions about billing or cancellations.
- Service usage evidence: logs or screenshots that show access or lack of access during the disputed periods.
Keep copies in a durable format and maintain an organised file for each disputed charge. These items are the primary evidentiary components relied on in chargeback or statutory complaints.
Practical options when a renewal or unwanted charge appears
If an unexpected charge posts, document the transaction and the timeline against the membership's known billing cycle. Strong documentary order simplifies later contestation. Do not rely solely on memory.
For billing disputes, card schemes and issuers commonly provide a formal dispute or chargeback mechanism with defined time limits; many networks allow consumers around 90-120 days for specific dispute reasons, while other reasons may carry different windows. Timing varies by card network and issuer.
When assessing a dispute, an issuer will expect objective proof such as transaction receipts, a timeline of events, and any confirmation or denial from the supplier. The more complete the file, the stronger the consumer position in both issuer disputes and regulator complaints.
Refunds, disputes and chargebacks: legal implications
Refund rights depend on the contract terms and on statutory consumer guarantees. If the service fails to meet guarantees, a refund or alternative remedy may be required. If the supplier asserts a no-refund policy for change of mind, that may not be effective against statutory guarantees.
Chargebacks are a contractual remedy through card issuers and do not replace regulatory complaints, but they are often the most immediate financial remedy. Consumers should be aware that issuers impose strict timelines and evidentiary requirements. Protracted dispute cycles are common.
Tables: plan features comparison
| Feature | People search | Reverse phone | Reverse email |
|---|---|---|---|
| Unlimited lookups | Yes | Yes | Yes |
| Dark web monitoring (addon) | Optional paid addon | Optional paid addon | Optional paid addon |
| PDF/download | Reported paid addon | Reported paid addon | Reported paid addon |
The comparison above summarises features reported in multiple independent reviews; actual bundle contents may change with promotions. If a specific plan was purchased, consult that plan's contemporaneous terms for exact inclusions.
Short note on jurisdictional/regulatory options
If a consumer believes the supplier has engaged in misleading conduct, they may lodge a complaint with the national regulator or the local fair trading office. Regulator action can result in compliance measures or redress where systemic breaches are found. These processes are distinct from bank chargebacks and may take longer.
Address
- Address: TruthFinder LLC 2534 State Street, Suite 473 San Diego, California 92101 United States
What to do after cancelling Truthfinder
After you have actioned a cancellation request, continue to monitor your bank and card statements for at least two billing cycles to detect any residual or duplicate charges. Retain the full documentation packet assembled during the dispute period.
If an unexpected charge appears after termination, assemble the evidence checklist and consider both an issuer dispute and a formal complaint to the consumer regulator if the merchant response is inadequate. Follow the issuer's time limits for disputes, and note that outcomes may vary by network and issuer.
Finally, consider alternatives to the service for one-off searches so future needs can be met without recurring membership risk. Evaluate single-use services or free public record sources if the requirement is occasional. Independent reviews and feature comparisons can assist selection.
Research note: direct retrieval of the official Truthfinder site content was not possible during this review; plan structure, pricing, and procedural descriptions rely on multiple independent reviewers and public complaint platforms. Where the official contract wording is determinative for a dispute, obtain the supplier's contemporaneous terms and any confirmations provided at purchase.