How to Cancel Tubebuddy Mobile Subscription | Postclic
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How to Cancel Tubebuddy Mobile Subscription | Postclic
Tubebuddy
14724 Ventura Blvd, Suite 1200
91403 Sherman Oaks United States
support@tubebuddy.com






Contract number:

To the attention of:
Cancellation Department – Tubebuddy
14724 Ventura Blvd, Suite 1200
91403 Sherman Oaks

Subject: Contract Cancellation – Certified Email Notification

Dear Sir or Madam,

I hereby notify you of my decision to terminate contract number relating to the Tubebuddy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.

I kindly request that you take all necessary measures to:

– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.

This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.

In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:

– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.

I retain a complete copy of this notification as well as proof of sending.

Yours sincerely,


16/01/2026

to keep966649193710
Recipient
Tubebuddy
14724 Ventura Blvd, Suite 1200
91403 Sherman Oaks , United States
support@tubebuddy.com
REF/2025GRHS4

How to Cancel Tubebuddy: Complete Guide

What is Tubebuddy

TubeBuddy is a browser and mobile toolkit built to help YouTube creators manage their channels, optimise video metadata, run A/B tests, track ranks and automate repetitive tasks. It sits alongside YouTube to offer keyword research, bulk processing and publishing aids plus analytics that many creators use to speed up workflow and improve discoverability. The service offers tiered memberships from a free starter option to paid tiers with expanded tracking, A/B testing and advanced analytics.

TubeBuddy offers both desktop/browser-licensed memberships and a mobile-focused offering, and those different billing channels affect how a subscription is billed and what refund rules apply. The company publishes tiered plans and notes recurring billing and license behaviour on its help pages.

Why people cancel

First, creators often cancel because they no longer need the automation or have learned workflows that replace the service. Next, pricing concerns and changing budgets prompt cancellations. Additionally, billing surprises or perceived poor support after payment drive cancellations and disputes.

Understanding common cancellation triggers helps you prepare documentation and time your request to avoid unwanted charges.

How cancellations typically work for Tubebuddy subscriptions

Subscriptions are recurring by default and remain active until the end of the current billing period after cancellation is registered. That means stopping future billing does not cut short the time you already paid for. This behaviour is explicitly stated in TubeBuddy billing guidance and their terms.

Refunds are handled under a limited policy: TubeBuddy advertises a 30-day refund window in support documentation, while its terms reserve final discretion and describe many purchases as final with refunds considered case by case. The practical effect is: refunds are possible within a short window but not guaranteed for all transactions. If timing is critical, determine whether the purchase falls within a 30-day period from the transaction date.

Mobile subscriptions are billed separately from desktop licences and follow the app-distribution billing and refund rules relevant to the platform used to purchase the mobile plan. That distinction matters for what refund policy and timelines apply.

Customer experience with cancellation

What users report

Public reviews and forum posts show a mix of experiences. Some users report straightforward downgrades and timely refunds. Other reports describe delayed refunds, unexpected renewals and difficulty reaching a fast resolution. Complaints on review platforms have mentioned being charged after believing they had cancelled, while forum replies from staff indicate that the licence remains active until the billing period ends.

In a small number of incidents TubeBuddy published notices about duplicate charges caused by billing glitches and said refunds would be processed automatically. These notices confirm that technical issues can happen and that timelines for reversals depend partly on banks and payment processors.

Recurring issues and practical takeaways

Users consistently highlight these themes: track your billing date, keep evidence of cancellation attempts, expect the subscription to remain functional until period end, and allow time for refunds to appear on the original payment method.

Practical takeaway: when a charge appears unexpectedly, dispute timelines with your card provider are time sensitive. Public reports show both smooth refunds and cases where users escalated through their financial institution.

How to think about timing and notice periods

First, identify the subscription billing cycle for your licence (monthly or yearly) and the date the next payment runs. Cancelling will usually prevent the next automatic payment but will not refund the period already paid for.

Next, if you are inside any advertised refund window (for example the 30-day marketing refund), document the purchase and the date. Refund eligibility commonly depends on the transaction date and the exact policy in place at purchase.

Finally, if your mobile plan was purchased through a mobile app channel, the purchase and refund rules applicable to that channel may differ from desktop licences. Treat mobile purchases as distinct when checking refund eligibility.

Common billing outcomes and what to expect

Outcome: subscription remains active until the end of the paid period. You should expect normal service access for the time you paid for and then a downgrade to the free tier.

Outcome: refunds may be issued automatically in clear-cut error cases, but for discretionary refunds or mistakes you should expect a review period. Public notices indicate automated reversals for system errors are possible, and card refunds generally take several business days to appear on statements.

Disputes, chargebacks and escalations

First, check the transaction date and whether the charge came from the same billing descriptor you recognise. Where charges appear after cancellation, keep records and timestamps for your dispute. Public threads show users sometimes escalated with their card issuer when they believed charges persisted incorrectly.

Next, understand time limits for card disputes: card issuers enforce strict windows for reporting unauthorised or erroneous charges. Acting promptly preserves dispute options.

Documentation checklist

  • Purchase record: screenshot or bank statement line showing date and amount.
  • Subscription identifier: any licence or order ID shown on receipts.
  • Billing cycle: note whether the plan was monthly or annual and the next renewal date.
  • Refund window: date of purchase to check 30-day eligibility where relevant.
  • Evidence of action: timestamps of your cancellation attempt and any automated confirmations you received.
  • Bank/statement copies: for disputes or chargeback evidence.

Practical step-by-step guidance (what to do, not how to do it)

First: assemble the documentation checklist above before you take any further steps. That saves time if you need to request a refund or open a dispute.

Next: note the billing date and whether the subscription was charged through a mobile distribution channel or directly via the service. That determines which refund rules apply.

Then: confirm whether you are inside the advertised refund window and prepare receipts and timestamps that show the purchase date.

Additionally: expect the licence to remain active until the end of the paid period; plan any content or feature needs around that access window.

Most importantly: monitor statements for the next 10 business days if a refund was promised; bank processing times vary and public notices about refunds reference a lag while processors clear reversals.

Pricing and plan overview

Prices shown on TubeBuddy pages are listed in USD and convert to local currency on your statement. Below is a practical AU-centric conversion and feature recap to help you compare plans. Amounts converted are approximate and reflect mid-market rates near the purchase timeframe. Use the converted figures only as guidance.

PlanTypical billingRepresentative AU price (approx)
ProMonthly or yearlyMonthly: A$7.45 approx
Yearly: A$71.60 approx
Legend / StarMonthly or yearlyMonthly: A$43.30 approx (Legend example)
Yearly: A$430.00 approx (Legend example)
EnterpriseCustom bundle pricingVaries by channels and services

Plan feature comparison

FeatureProLegendEnterprise
Basic optimisation toolsIncludedIncludedIncluded
Rank tracking and A/B testingLimitedUnlimitedUnlimited + dedicated support
AI tools and analyticsLimitedFull accessFull access + onboarding

Note: the site sometimes presents promotional variations and student or creator discounts. Official pages say pricing defaults to yearly billing unless changed at purchase. Check your order record for the final billed currency and amount.

Refund and eligibility nuances specific to Tubebuddy

TubeBuddy support pages reference a 30-day refund policy in some purchase contexts, but their terms also include language that limits refunds and places refund decisions at the company's discretion. This means there is both a marketed 30-day window and legal terms that could narrow outcomes for some purchases. Keep dated receipts to validate any refund claim.

Typical pitfalls and how to avoid them

  • Missing billing date: not knowing the next renewal date can lead to an unexpected charge.
  • Assuming immediate stop: cancelling usually prevents future renewals but does not shorten the paid period.
  • Ignoring platform differences: mobile purchases follow different refund rules than desktop licences.
  • No documentation: lacking receipts or order IDs makes disputes slower or less effective.
  • Delayed bank processing: refunds can take several business days to show on statements; allow that time before escalating.

Address

  • Address: 14724 Ventura Blvd, Suite 1200, Sherman Oaks, CA 91403, United States

What to do after cancelling Tubebuddy

First, keep a clear record: save receipts, screenshots and any confirmation text you receive. These are the backbone of any later refund request or dispute.

Next, monitor your payment method for at least one additional billing cycle to ensure no unexpected charges recur. If you see a charge that you believe is erroneous, gather the evidence and engage your issuer promptly because dispute windows are limited.

Additionally, review alternatives and decide whether to pause content workflows that relied on paid features; migrating templates and exports while you still have access avoids data loss.

Finally, if you plan to repurchase or switch tiers later, note the timing so you avoid overlapping billing periods.

FAQ

To cancel your Tubebuddy subscription, you should check your billing details on your account and send a written cancellation request via email or registered postal mail. Ensure you keep proof of your cancellation.

When you cancel your Tubebuddy Pro plan, you typically retain access to features until the end of the billing period. Be aware that refunds may only apply in limited circumstances, so check your purchase confirmation for specific terms.

Yes, Tubebuddy offers a 30-day money-back guarantee for qualifying purchases. To initiate a refund, you must provide proof of purchase and submit your request in writing, either via email or registered mail.

Users often report difficulties with unexpected renewals and lack of timely notifications before billing. To avoid issues, keep track of your billing dates and verify your subscription details in your account.

When disputing a charge with Tubebuddy, gather all relevant documentation, including proof of purchase, billing statements, and any correspondence related to your subscription. This will help support your case when contacting them.