Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Walter Ai
410 rue Saint‑Nicolas, suite 236
H2Y 2P5 Montréal
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Walter Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Walter Ai: Complete Guide
What is Walter Ai
Walter Ai is a web-based tool that humanises AI-generated text and offers an integrated AI detector. It sells recurring subscriptions with tiered monthly and annual plans that allocate word quotas and per-request limits for processing content. The public pricing and feature breakdown list Starter, Pro and Unlimited tiers and describe monthly and yearly billing options.
The service operates on an auto-renew model and specifies that credits do not roll over between billing cycles. Walter’s terms also set a narrow refund window for first-time purchases and define usage thresholds that affect refund eligibility.
Subscription plans and approximate AUD pricing
Below is a compact reference that translates the published USD prices to approximate AUD values using recent mid-market rates. Prices on the site are shown in multiple currencies; the AUD figures are approximate conversions and rounded for clarity.
| Plan | Published price (USD) | Billing | Approx A$ | What you get |
|---|---|---|---|---|
| Starter | $8/month | Monthly or A$144/year billed annually | Approx A$12/month (Approx A$144/year) | 30,000 words/month total; per-request limit 750 - 1,000 words |
| Pro | $13/month | Monthly or A$156/year billed annually | Approx A$19.50/month (Approx A$233.84/year) | 70,000 words/month total; larger per-request limit |
| Unlimited | $26/month | Monthly or A$312/year billed annually | Approx A$39/month (Approx A$467.78/year) | Unlimited words/month; highest per-request limit |
How cancellations and refunds typically operate for Walter Ai subscriptions
First: billing cycle and auto-renew. Walter charges on a recurring schedule tied to the plan selected at checkout; subscriptions continue and renew automatically unless cancelled before the next billing date. This is stated in their subscription and billing sections.
Next: refund eligibility. Walter’s Terms of Service include a limited 3-day refund policy for a first-ever subscription payment only, with a usage cap (example: refunds require total usage under a specified word limit during that window). Renewal charges are explicitly excluded from that initial refund window.
Additionally: proration and credits. Walter states monthly credits reset each billing period and do not roll over. Expect no automatic proration of unused monthly words unless specified in a plan variation. Check plan descriptions for how credits refresh on annual plans billed monthly by date.
Most importantly: timing matters. If you are close to a renewal date, allow adequate lead time to confirm the subscription is flagged to end before the next charge. If a refund window applies, it is narrow and conditional on low usage during the window.
Customer experience with cancellations and refunds
What users report
Users on independent review platforms frequently describe problems around unexpected renewals, denials of refund requests, and slow or limited support response. Many reviewers said the automatic renewal model was clear at sign-up but found the short refund window and usage thresholds restrictive when they requested refunds.
Several reviewers also reported disagreement over whether a cancellation was processed before renewal and frustration when refunds were refused for renewals. A small number of users praised the product for meeting their needs, but commentary about billing friction is a recurring theme.
Recurring issues and practical takeaways
Common issues you should plan for: disputed renewal timing, the three-day first-purchase refund rule, and the non-rollover of credits. Users advise documenting dates and usage to support any refund claim. Proactive record-keeping reduces friction when contesting charges.
Practical takeaway: treat the first 72 hours after an initial purchase as the critical window for refund eligibility, and track word usage closely during that period. If you purchase an annual plan, note that yearly billing is charged upfront and the refund exception for first payments is stated to exclude renewals.
Documentation checklist
- Subscription record: billing date, plan name, purchase confirmation or invoice.
- Transaction evidence: bank or card statement entries that show the charge and date.
- Usage logs: timestamped records of total words processed during the refund window.
- Terms snapshot: copy or screenshot of the Terms of Service and pricing page as they appeared at purchase.
- Support interaction notes: brief notes indicating dates and a summary of any replies or case numbers (if any).
Step-by-step approach to minimise billing risk
First, identify your billing date and the plan’s renewal cadence so you can align your actions around that cycle.
Next, monitor word usage closely during any refund-eligibility window and keep dated proof of low usage if you later claim a refund is owed. The Terms of Service link refunds to a short, quantified window and usage cap.
Additionally, record every billing transaction and any service messages that reference renewal or subscription status; that evidence is the strongest support if you need to dispute a charge with your payment provider or a consumer agency.
Handling disputes, chargebacks and consumer rights
First, review the Terms of Service for the specific refund rules that apply to your purchase. Walter’s terms set a narrow initial refund window and state that renewals are not covered by that initial policy. Keep proof of your usage and your purchase timeline.
If you decide a payment is unauthorised or you cannot obtain redress, you may consider a dispute through your card issuer as a last resort. When filing disputes, present a concise timeline, copies of invoices, and documented usage to strengthen your case.
Keep in mind consumer protection bodies can advise on disputes where terms appear unfair or unclear. If you believe the vendor has breached their own terms, preserve all documentation and seek guidance from a consumer advisory service.
Common pitfalls and mistakes to avoid
- Missing the initial refund window: the Terms of Service sets a very short eligibility period for first-time purchases.
- Assuming credits carry over: Walter states credits reset each billing cycle; unused words are not rolled over.
- Weak documentation: failing to capture timestamps for purchases, renewals and usage makes disputes harder to win.
- Relying on verbal promises: always keep written copies or screenshots of any promises or support replies.
Quick checklist before you act
- Confirm billing date and whether the transaction was an initial purchase or a renewal.
- Check usage during the first 72 hours if you hope to qualify for the initial refund window.
- Save your invoice and a copy of the Terms of Service that were current at purchase.
- Prepare a concise timeline of events and charges to support any dispute or complaint.
Address
- Address: 410 rue Saint‑Nicolas, suite 236, Montréal (Québec) H2Y 2P5
Plans feature comparison
| Feature | Starter (approx A$) | Pro (approx A$) | Unlimited (approx A$) |
|---|---|---|---|
| Monthly words | 30,000 | 70,000 | Unlimited |
| Per-request limit | ~750 - 1,000 words | ~1,200 - 1,500 words | ~1,700 - 2,000 words |
| Annual billed example | Approx A$144/year | Approx A$233.84/year | Approx A$467.78/year |
What to expect after cancelling Walter Ai
Expect the account to remain active until the end of the current billing period unless the plan terms specify otherwise. Credits are typically available only for the remainder of that period and will expire at the next billing date.
Monitor your bank or card statement for any unexpected charges in the first renewal cycle after cancellation. Retain all documentation and the subscription timeline in case you need to dispute a charge or request a refund under the limited policy.
Finally, if you pursue a refund or dispute, present a tight, evidence-based timeline: purchase time, plan type, total usage in the refund window, and the relevant clause from the Terms of Service. This focused approach makes it easier for a billing team, card issuer or consumer agency to assess the claim.