Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wealthy Affiliate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Wealthy Affiliate: Complete Guide
What is Wealthy Affiliate
Wealthy Affiliate is a membership platform that provides training, tools and hosting for people building websites and affiliate businesses. The service combines step-by-step courses, community support, site hosting and AI-assisted content tools to help members launch and monetise websites. The company presents multiple membership tiers, including a free starter level and paid premium tiers with expanded resources and hosting allowances.
Key service features include structured training modules, keyword research and AI content credits, integrated WordPress hosting for member sites, and a community forum for mentoring. The company promotes recurring subscriptions with monthly and yearly billing options and periodic promotional first-month pricing.
| Plan | Typical inclusions | Approx price (A$) |
|---|---|---|
| Starter | Limited lessons, 1 site, basic AI credits | Free |
| Premium | Full training, multiple hosted sites, AI tools, keyword tools | Approx A$73/month |
| Premium Plus+ | Higher AI credit allotment, more sites, advanced classes | Approx A$148/month |
Price conversions above use recent USD pricing converted to AUD as an approximate guide; local pricing and promotions vary. Official listings show USD figures and promotional first-month offers, with recurring monthly or yearly billing choices.
How cancellations typically work for Wealthy Affiliate
The written terms state memberships are subscription-based and auto-renew by default; cancellations are processed so they take effect at the end of the current billing period. This means a cancellation will normally stop future automatic charges but does not automatically produce a prorated refund for the current paid period.
The company’s terms note refunds are generally not provided for completed billing cycles, although refunds may be offered at the provider’s discretion in specific cases. This policy is a common framework for membership platforms that supply ongoing hosting and training.
Billing cycles can be monthly or yearly; yearly payments are commonly billed up front and cancellations typically end further billing rather than trigger a partial-year credit. Promotional first-month pricing and special offers may have separate rules linked to upgrade timing.
Consumer rights and practical implications
Under the Australian Consumer Law, digital services and subscriptions must meet consumer guarantees: they must be provided with due care and fit for purpose. If the platform fails to deliver core features paid for, a consumer may be entitled to remedy or refund depending on severity. This legal framework can be relevant when pursuing a dispute about access, service quality or unapproved charges.
Important practical points: check your billing dates, keep proof of payments and correspondence, and note that many banks and card providers have time limits for disputes. Acting promptly if you detect an unauthorised or unwanted charge improves your options.
Customer experience: cancellation and refunds
What users report
Public reviews and complaint threads show a mixed picture: many users praise the training and community, while a vocal minority report difficulties with auto-renewal charges, delayed or denied refunds, and problems regaining access after a decision to leave. Examples include members describing unexpected renewal charges and frustration over refund outcomes.
Some reviewers say support responded promptly and refunds were handled, while others say communication took too long or that account access was removed before a resolution. These accounts suggest outcomes vary by case and timing.
Recurring issues and practical takeaways
- Auto-renewal clarity: Users frequently note that subscriptions auto-renew and that promotional sign-up language may not highlight recurring billing clearly.
- Refund consistency: Reports indicate refunds for accidental renewals sometimes occur if raised quickly, but policies state refunds are discretionary for completed periods.
- Access after cancellation: Several reports describe access being restricted immediately or after the paid period ends; preserve copies of important content and correspondence if you plan to leave.
Documentation checklist
- Payment records: Keep receipts, bank or card statements showing transaction dates and amounts.
- Subscription details: Keep a copy or screenshot of plan name, billing cycle (monthly/yearly) and purchase date.
- Terms reference: Note the version and date of the provider’s terms of service that applied when you subscribed.
- Service evidence: Archive key training pages, hosting files, or screenshots proving service availability or problems.
- Dispute notes: Log dates and short summaries of any contact attempts, replies and case or reference numbers.
Billing, refunds and dispute options
Because Wealthy Affiliate’s terms state subscriptions auto-renew and refunds are generally not provided for completed billing cycles, the most realistic expectation is that cancellations will stop future charges and that refunds may be granted only in exceptional or discretionary circumstances.
If you believe a charge is unauthorised or the service failed to deliver what was promised, consumer protection mechanisms may help. Under Australian law, consumers may be entitled to remedies where there is a major failure of the service or misleading representations. Official consumer regulators monitor misleading online statements about refunds and may intervene where terms contradict statutory rights.
If a refund is sought through payment provider processes, time limits and rules vary by bank and card scheme. Acting quickly and retaining all documentation improves the chance of a successful dispute. Check with your financial institution about their dispute time limits and evidence requirements.
| Feature | Starter | Premium | Premium Plus+ |
|---|---|---|---|
| Hosted websites | 1 (subdomain) | Multiple (varies) | Up to 10 |
| AI credits | Limited | Higher allotment | Largest allotment |
| Refund policy | Free tier - no charge | Generally non-refundable for paid period | Generally non-refundable for paid period |
Common pitfalls to avoid
- Assuming automatic refunds: Do not assume a provider-issued refund will follow a cancellation; policies typically limit refunds for completed billing cycles.
- Missing timing windows: If you want to dispute a charge, do not delay; banks and regulators may have strict timeframes for complaints.
- Not keeping records: Losing proof of payment or a copy of terms reduces leverage in disputes; keep receipts and screenshots.
- Relying on forum memory: Public forum advice can be useful but is not a substitute for official terms or regulator guidance.
Address
- Address: 2354 Millstream Rd Box 18 Victoria, British Columbia V9B 6L2 Canada
What to expect immediately after cancellation
According to the provider’s terms, cancellations usually take effect at the end of the current billing period; access to premium features is normally retained until that date. Do not assume cancellation triggers a refund for the time already paid.
Some users report variability in how quickly account access or hosting services change after cancellation. To reduce risk, export or back up important site files and content before your paid period ends. User reports show problems moving sites or completing domain transfers can take time and sometimes require support assistance.
Practical next steps and options if a problem arises
If you experience an unauthorised charge or a failure of service, document the issue clearly and check statutory remedies under consumer law for digital services. Regulators have pursued enforcement where online terms misrepresent refund or cancellation rights, so formal complaints can be an effective option for systemic problems.
Where a provider declines a refund for an allegedly unauthorised or flawed supply, consider lodging a formal dispute with your payment provider and gathering all documentary evidence to support the claim. Time limits apply for payment disputes, so prompt action is important.
What to Do After Cancelling Wealthy Affiliate
After cancellation, monitor your bank and card statements for at least one full billing cycle to confirm no further charges occur. Keep all documentation of the cancellation date and any replies or case references you received.
Export and back up your websites, content and domain records promptly, and check whether any hosted email or DNS settings need attention to avoid downtime. If you plan to move domains, start transfer preparations early since domain changes can take days or weeks.
If a charge appears that you believe is unauthorised, contact your payment provider to understand dispute windows and evidence requirements and consider lodging a complaint with the relevant consumer regulator if you suspect misleading terms or conduct. Keep copies of everything you submit.