Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Weebly
GPO Box 1640
3001 Melbourne
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Weebly service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Weebly: Easy Method
What is Weebly
Weebly is a website builder and e-commerce platform designed for small businesses and individuals to create sites, sell products and manage basic online storefronts.
Owned and integrated with Square's ecosystem, Weebly offers tiered subscription plans (including a free tier) with options for custom domains, e-commerce features and payment integrations. Pricing and plan structure are published on the official Weebly AU pricing page.
From a financial perspective, Weebly aims to simplify recurring billing for small operators but ties certain functions (domain registration, SSL, e-commerce processing) to paid plans and third-party payment processors, which affects total cost of ownership.
Customer experiences with Weebly cancellation
What users report
Users on review sites commonly report slow or unsatisfactory support, unexpected charges, and difficulty obtaining refunds for paid billing cycles. A representative user comment noted: "The worse customer service and support I have experienced in my life."
Other frequent reports include account access problems after renewal, domain or SSL provisioning delays, and frustration when annual renewals are charged without the user expecting automatic renewal. These reports appear across multiple feedback platforms and forums.
Recurring issues and practical takeaways
Recurring themes relevant to cancellation: billing cycles are enforced and refunds for unused days are often denied by the terms of service. Expect disputes to require documentation and persistence when seeking charge reversals.
In terms of value, several reviewers note that plan price increases or changes to included features can change the platform's cost-effectiveness mid‑term. This creates a financial incentive to regularly review plan benefits relative to actual use.
How cancellations typically work for Weebly subscriptions
Notice periods and billing cycles: Weebly operates on monthly and annual billing cycles. Annual billing often provides a lower effective monthly price but is charged upfront. From a financial perspective, cancelling an annual plan after the billing date usually does not yield a pro rata refund.
Proration and refunds: Public Weebly terms indicate that "no refunds will be given for any days remaining in your current billing cycle" for many services. Domain purchases may have separate short windows for refunds in limited circumstances such as initial 30-day cancellation for domain registrations. Verify specific terms that applied at the time of purchase.
Cooling-off and consumer rights: Considering that digital subscriptions interact with consumer law, there is no universal automatic cooling-off right for all online services; entitlement to a refund depends on Weebly's terms and applicable consumer guarantees. From a financial perspective, treat prepaid annual fees as sunk cost unless the provider's policy or a regulator grants a refund.
Third-party billing and app-store distinctions: If payment was processed through a third party (for example payment processors or platform ecosystems), the refund and dispute route may differ from direct subscriptions; the effective party with authority to issue refunds can vary. This changes your dispute options and timing.
| Weebly plan | Monthly rate (monthly billing) | Monthly equivalent (annual billing) |
|---|---|---|
| Free | A$0 | A$0 |
| Personal | A$13/month | A$10/month |
| Professional | A$16/month | A$12/month |
| Performance | A$29/month | A$26/month |
Prices shown are the domestic AU listings for Weebly plans as displayed on the Weebly AU pricing page; billing cadence and GST treatment can affect the charged amount. Check the published plan terms for exact billing mechanics.
Documentation checklist
- Invoice records: copies of purchase receipts, invoices and renewal notices for current and prior billing cycles.
- Payment proof: statements showing the debit or credit card transaction dates and amounts.
- Terms snapshot: a dated copy or screenshot of the plan terms and refund policy that applied when you purchased or renewed.
- Domain records: registration receipts and transfer authorization codes if domains were bought through the service.
- Service logs: records showing site status, suspension notices or change timestamps relevant to disputed charges.
Keep all items in an organised folder; these are the documents most relied upon in billing disputes or chargeback claims. From a financial viewpoint, the stronger your documentation, the higher the chance of a favourable resolution.
| Feature | Free | Personal | Professional | Performance |
|---|---|---|---|---|
| Custom domain included | No | Yes | Yes | Yes |
| E-commerce capability | Very limited | Limited | Enhanced | Full store features |
| Transaction fees (platform) | Depends on processor | Depends on processor | Depends on processor | Depends on processor |
This feature comparison summarises plan-level differences commonly referenced in public reviews and official plan pages; exact inclusions are subject to the specific plan terms at purchase.
Common financial reasons people cancel Weebly
From a budget optimisation perspective, the most common drivers are: rising total cost (plan increases and processor fees), underused paid features, and the effort or cost to migrate away from bundled domains or email add-ons.
Considering that annual billing creates higher short-term cash outflow, some businesses cancel after reassessing cash flow needs or switching to lower-cost builders or self-hosted solutions. Evaluate migration costs versus ongoing subscription savings before deciding.
Disputes, chargebacks and practical escalation
If you believe a charge is incorrect, document the charge, the original terms, and any communications. From a financial standpoint, prepare to demonstrate why a refund is warranted and the precise dates and amounts involved.
Chargebacks are a financial remedy through your card issuer and carry risks: they may be declined if merchant terms explicitly reserve no-refund for unused billing periods. Use chargebacks as a last resort after compiling documentation and checking the provider's published policy.
Address
- Address: Australia Square AU PTY, Ltd. GPO Box 1640, Melbourne, VIC 3001, Australia
What to Do After Cancelling Weebly
Immediately after cancellation, prioritise export and backup of content, product and customer data so you retain revenue-critical records in case access is restricted. From a cost-risk perspective, losing transactional history is a business continuity risk.
Audit recurring costs: check linked payment processors, domains and third-party services billed through the account. Some add-ons or payment integrations continue to incur fees after a plan cancellation unless separately closed.
Plan the migration economics: compare the cost of moving to another host or platform (migration time, developer fees, potential downtime) against the ongoing subscription cost. In terms of value, a small one-off migration cost can be justified if it reduces annual costs long-term.
Monitor your billing statements for at least two billing cycles after cancellation to confirm no unauthorised renewals or residual charges. If an unexpected charge appears, use your documented records to challenge it through the payment method provider and note relevant contractual clauses.