Servicio de cancelación N°1 en Australia
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Yahoo Finance.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
How to Cancel Yahoo Finance: Complete Guide
What is Yahoo Finance
Yahoo Finance is a financial news, market-data and portfolio tracking service that offers both a free tier and paid premium tiers with enhanced research tools, charting and downloadable data. The premium offering adds features such as in-depth analyst reports, additional chart events and data exports intended for investors who need deeper historical data and screening tools. The official plans page lists tiered options with escalating research features and higher data access limits.
This guide focuses on subscription and cancellation issues for Yahoo Finance Premium as experienced by customers in the local market, synthesising official policy points and public feedback to explain what to expect and how to protect your consumer rights.
Subscription plans and approximate Australian pricing
Yahoo Finance publishes plan names and US-dollar pricing on its plans page. Many Australian customers will see US-listed plan prices at purchase, and local card conversions or app-store receipts often show AUD amounts. Where local AUD pricing is not explicitly published, the amounts below are approximate conversions from the USD list prices shown on the official plans page and are labelled as approx.
| Plan | Official list price (USD) | Monthly (approx A$) | Annual (approx A$) |
|---|---|---|---|
| Bronze | US$9.99/month | A$15 (approx) | Varies |
| Silver | US$24.95/month | A$37 (approx) | Varies |
| Gold / Select | US$39.95 - 49.95/month | A$59 - 75 (approx) | Varies |
Exact AUD amounts on your card or receipt will depend on exchange rates and any app-store or local taxes applied at the time of billing. The official plans page should be consulted for current tier features and the exact USD list prices shown by Yahoo.
Plan feature comparison for Yahoo Finance
| Feature | Bronze | Silver | Gold / Select |
|---|---|---|---|
| Ad-free browsing | Yes | Yes | Yes |
| Premium charts and technical events | Basic | Expanded | Full set + downloads |
| Research reports and analyst content | Limited | More reports | Curated third-party research |
| Data export / historical downloads | Limited | Some access | Broad CSV downloads |
Features emphasise US-market data and extended historical financial reports; some premium tools focus primarily on US-listed securities, which can affect usefulness for local-equities-only users.
How cancellations typically work for Yahoo Finance subscriptions
Yahoo Finance’s published policy states that subscriptions continue to provide paid features until the end of the current paid period after a cancellation, and that cancelling will stop future renewals. The policy also states there are generally no refunds, with a limited exception for annual renewals within a 14-calendar-day window after automatic renewal.
This means: if a billing cycle is monthly you will usually retain access until that month ends; if yearly you will usually retain access until the annual billing period ends. Refunds are not the default remedy, so timing matters if you want to avoid a renewal charge.
App-store and platform purchases may follow the app-store’s own subscription rules for renewals and refunds. In practice, the source of your purchase (platform vs direct billing) affects how providers and payment processors treat cancellations and refund requests. The official guidance acknowledges differences between web purchases and mobile-store purchases.
Notice periods, proration and cooling-off
There is no publicised contractual cooling-off period specific to Yahoo Finance beyond the refund-window for annual renewals noted above. Proration of fees for mid-cycle cancellations is not guaranteed by public policy statements and should be assumed not to occur unless explicitly confirmed.
As a consumer-rights precaution: allow enough lead time before an anticipated renewal date to avoid automatic charges, and check the billing date on receipts or payment provider statements so you know the renewal cycle.
Customer experience analysis
What users report
Public reviews and forum posts show a mix of experiences: some users appreciate the research tools and data; many report frustration around trial renewals, unclear cancellation location and difficulty obtaining refunds. Multiple independent review sites and forum threads record users who believed they had cancelled but were still charged, or who found the cancellation link hard to locate.
Representative reported issues include: unexpected auto-renewal after a free trial, confusing in-app versus web billing distinctions, and disappointment when premium features focus on US data rather than local exchanges. These accounts come from a range of review platforms and community threads and indicate recurring themes rather than isolated incidents.
Recurring issues and practical takeaways
Recurring issues seen across reviews are: unclear trial terms, limited refund windows, difficulty identifying the renewal date on receipts, and variable responsiveness from support channels. Users frequently describe needing to check payment statements to confirm dates and amounts.
Practical takeaways from these reports: keep clear records of purchase dates and receipts, watch for the first post-trial charge, and be prepared to provide transaction evidence if disputing an unexpected charge.
Documentation checklist
- Purchase receipt: keep the card or app-store receipt showing the charge and billing date.
- Proof of trial start and end dates: any trial confirmation or promotional terms you accepted.
- Bank or card statements: highlighted transaction(s) showing the billed amount and merchant descriptor.
- Account purchase confirmation: any confirmation number or order ID shown at purchase.
- Correspondence log: dates and brief notes of any contact attempts with support (no contact details included here).
Disputes, chargebacks and consumer rights related to Yahoo Finance
Where a refund is refused but you believe a charge is unauthorised or incorrectly applied, the primary practical options are to raise a dispute with your payment provider or to seek remedies under consumer protection law for unfair contract terms or misleading representations. The official refund policy limits refunds; public complaints show disputes often revolve around automatic renewals after trial periods.
When making a dispute, use the documentation checklist above. Be aware that app-store purchases may be subject to the app-store operator’s dispute processes rather than the merchant’s own policy. This distinction is often central in customer reports about refunds and cancellations.
Address
- Address: Level 3, 223 Liverpool Street, Darlinghurst NSW 2010, Australia
What to do after cancelling Yahoo Finance
After stopping future renewals, actively monitor your bank or card statements for at least one additional billing cycle to confirm no further charges appear. Keep the documentation items above for at least 12 months in case a disputed or duplicate charge needs to be investigated.
If an unexpected charge appears, you can request a charge dispute through your card issuer with the supporting documents and reference the merchant descriptor on your statement. If the charge is an annual renewal falling within the narrow refund window described in Yahoo Finance’s policy, highlight that timing when you dispute the charge.
For persistent or high-value disputes where you cannot secure a refund through the merchant or payment provider, consider escalation routes such as a local financial ombudsman or the relevant consumer protection authority. Keep communications factual and time-stamped; this helps when an external reviewer assesses the case.
Practical expectations and final steps
Expect the following practical outcomes based on official policy and public feedback: paid access typically remains until the paid period ends; refunds are rare and constrained to limited windows; and resolving a disputed charge can take multiple weeks.
Actionable next steps: keep purchase evidence, note the billing date and amount, retain screenshots or receipts, and track your bank statements. If you decide to follow up with a dispute, present a clear timeline and the documents listed in the checklist above.