How to Cancel Athletic Greens: Complete Guide

What is Athletic Greens

Athletic Greens (AG1) is a premium all-in-one daily greens supplement sold as single pouches and travel packs and offered both as one-off purchases and recurring subscriptions. The brand markets a 30-serving pouch and multi-size subscription options that typically include a starter kit on the first order and a 90-day satisfaction guarantee for first-time purchasers. The official site lists recurring subscription pricing in US dollars (commonly shown as US$79 per month for a single monthly pouch) and highlights perks that come with first orders.

Because AG1 is sold globally, many Australians obtain it via international fulfilment or local resellers; locally listed pouch prices vary between resellers and marketplace sellers. Examples of Australian retail listings show pouch and starter-kit pricing that is noticeably higher when sold in AUD through resellers.

Subscription plans and AU pricing snapshot

This table summarises how Athletic Greens subscription pricing appears on the official site (USD basis) and sample AUD prices found at Australian resellers and marketplaces. Use these figures as examples rather than fixed quotes because local stock, shipping, customs and reseller margins change final AUD costs.

Sources used above show the official USD subscription price and Australian reseller listings as examples; final AUD paid by an individual will depend on current exchange rates, shipping, duties and seller margin.

Customer experience with cancellation

What users report

Common customer feedback gathered from review platforms and community posts shows three repeating themes: delivery delays or slow fulfilment for international orders, automatic renewals occurring around billing dates, and variable refund outcomes depending on timing and the nature of the purchase. Several reviewers mention receiving starter items on the first order and then ongoing monthly shipments being billed to their card.

On public review sites customers describe a mix of fast, straightforward refunds when the 90-day guarantee applied and slower resolution when orders were delayed or not received. There are also isolated reports of adverse reactions to the product that led customers to stop taking AG1 and request returns or refunds.

Recurring issues and practical takeaways

What tends to cause friction: unclear renewal timing in some accounts, international shipping delays that overlap with billing cycles, and discrepancy between one-off purchase handling and subscription handling. Reviews suggest keeping careful records of delivery dates, starter-kit inclusions and the date of first charge improves outcomes when disputing a renewal or seeking a refund.

Practical takeaway: treat the first order and the recurring subscription as two linked but distinct transactions: the starter benefits and the recurring billing each have different refund and cancellation implications according to vendor policy and consumer law.

How cancellations typically work for Athletic Greens subscriptions

For AG1 subscriptions you should expect monthly billing cycles for the pouch option and for multi-pouch plans to bill at the corresponding cadence shown at purchase. Most subscription arrangements take effect for the coming billing period and any change or cancellation generally becomes effective at the end of the current paid cycle, allowing access until that period ends.

The brand advertises a 90-day satisfaction guarantee for first-time purchasers which has been used by customers to obtain refunds on initial orders; coverage and eligibility are determined by the company’s returns and guarantee terms and by whether the order was a subscription first order or a one-time purchase.

Expectations around proration and refunds vary: when a refund is approved some customers report full refunds for unused unopened items within the guarantee window, while others indicate refunds were processed only for the unused portion or after review. Timing for refund processing can also vary.

Keep in mind that international fulfilment factors (shipping delays, customs) have contributed to complaints where customers were billed but had not received product within a reasonable timeframe. In those cases consumer protections for non-delivery can apply.

Documentation checklist

• Proof of purchase: transaction receipts, order numbers and timestamps.
• Billing records: card statements or merchant descriptors showing charges and dates.
• Delivery evidence: tracking numbers, delivery confirmations, or lack of delivery noted.
• Product condition evidence: photos of unopened items or packaging where relevant.
• Communication log: dates and short summaries of any contact you had with the merchant plus any case/claim numbers you were given.

What to expect during a dispute or refund request involving Athletic Greens

Timing: refunds that fall under the advertised satisfaction guarantee or a successful dispute normally take several business days to a few weeks to appear on your original payment method, depending on banking processes and the vendor’s refund procedure.

Proration: in many subscription services proration is handled case-by-case; some customers report retention of access until the billing period end with refunds applied only for future unused periods, while others obtained refunds for the most recent charge if a claim met the guarantee criteria.

Consumer guarantees: if a subscription fails to deliver the purchased service or product within a reasonable timeframe, or if a product is faulty, statutory consumer guarantees may entitle you to a remedy such as a refund or replacement. Government guidance explains your rights where goods or services are not supplied as promised.

Common pitfalls and how to avoid them

• Timing the billing cycle: not noting the billing date can lead to accidental renewals; calendar reminders tied to the original order date reduce this risk.
• Assuming automatic proration: many merchants do not automatically refund the unused portion unless policy states so; confirm eligibility before relying on proration.
• Ignoring starter-kit rules: first-order extras (shakers, travel sachets) may affect refund eligibility under a satisfaction guarantee; keep starter items unopened if you may return the whole order.
• Using marketplace resellers: purchases via third-party marketplaces or local resellers often follow different return/refund rules than purchases from the brand’s global site; retain evidence of the seller you used.
• Relying on verbal promises: always get any promise or concession in writing and record dates and reference numbers.

Address

• Address: “Athletic Greens, Inc. 3064 Silver Sage Drive, STE 150 Carson City, Nevada 89701 United States”

Comparison: alternatives and cost context

Because AG1 is premium-priced on many Australian listings, shoppers sometimes compare local greens brands to reduce cost, delivery time and local support friction. The table below shows a simple cost/feature comparison with an example local alternative used by consumers for price context.

Local alternatives often trade the marketing and formulation breadth of AG1 for lower cost and faster domestic fulfilment; this can be meaningful when recurring shipping and delivery windows are the main concern.

How do i cancel my athletic greens subscription - common questions

Question phrasing such as "how do i cancel my athletic greens subscription" or "how to cancel athletic greens subscription" often appears in searches because users want to know timing, refund likelihood, and the effect on already shipped orders. The practical answers are: cancellations generally take effect at the end of your current billing period; refunds depend on whether you are within a published guarantee or whether the product was not supplied as promised; and dispute options exist through your payment provider if billing is unexpected and the merchant does not remedy the charge.

If your concern is a charge you did not authorise or a shipment that never arrived, collecting the documentation checklist above is the best preparation for raising the issue with the merchant or your payment provider.

What to do after cancelling Athletic Greens

After you have initiated a cancellation, monitor your next billing statements to confirm no further renewals occur and retain all receipts and case or claim numbers. If a refund is due, track the refund timeline on your statement and keep the documentation checklist handy in case follow-up is needed.

If you experienced delivery failure, non-receipt or a product fault, consider raising a complaint under consumer guarantees and use official channels described by regulators to escalate unresolved disputes. For unexpected charges you believe are incorrect, your payment provider can be a route to query or dispute a charge while you pursue a resolution with the merchant.