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Cancel AUDIBLE
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I hereby notify you of my decision to terminate the contract relating to the Audible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Audible: Complete Guide
What is Audible
Audible is a subscription service that provides audiobooks, podcasts and original audio content for streaming and download. Membership typically bundles a monthly allowance or credits and access to an included catalogue of titles; some titles are retained only while membership is active and others remain owned outright after purchase. Audible in this market operates under local terms tied to an Amazon account and features trial offers and promotional pricing that convert to recurring monthly fees after the trial period ends.
Plans and pricing for Audible
Audible offers distinct membership tiers with recurring monthly fees and occasional promotional pricing. Published plan names, the inclusion of credits or streaming catalogue access, and the stated AU pricing are the principal commercial differentiators to note.
| Plan type | Core benefit | Typical AU price |
|---|---|---|
| Standard membership | One monthly selection from the catalogue while a member | A$8.99/month (published standard rate; promotional periods may differ) |
| Premium Plus membership | Monthly credit plus access to the Plus Catalogue of included titles | A$16.45/month (published example for Premium Plus; may vary by offer) |
How cancellations typically affect Audible membership
Audible’s terms specify that membership benefits generally continue until the end of the paid billing cycle and that fees already paid are not refunded except in limited circumstances described in the terms. This includes trial-to-paid conversions and promotional-rate transitions.
Credits and certain catalogue items are treated differently: credits issued as part of membership are often non-transferable, have an expiry and may be forfeited on cancellation; titles acquired by redeeming credits or by purchasing with money are typically retained in the buyer’s library. Titles that are part of a streaming or included catalogue may be locked behind membership and become inaccessible once membership ends.
Audible’s terms also reserve the provider’s right to change plans, adjust fees, or terminate membership with specified notice; where Audible itself terminates for convenience, a prorated refund provision may apply under the terms. Membership cancellation may therefore trigger different financial effects depending on timing and the specific plan rules.
Customer experiences with cancelling Audible
What users report
Public feedback collected from review platforms and community forums shows a mixture of positive and negative experiences. Positive reports commonly note that purchased titles remain accessible after membership termination and that trial promotions can be useful. Negative reports tend to focus on unexpected charges, confusion when subscriptions were initiated through third-party app stores, and the forfeiture of unused credits.
Recurring issues and practical takeaways
Users on discussion boards frequently report three operational pain points: billing persistence after an attempted cancellation, the difference in treatment when subscribing via an app store versus directly, and loss of unused credits on termination. Several threads describe disputes that required either bank intervention or escalation to consumer complaint channels to resolve.
Practical takeaways from user accounts: verify how the subscription was billed, confirm whether any promotional pricing or trial rules apply to the billing cycle, and confirm the status of credits and Plus Catalogue items before ceasing membership. These points align with Audible’s own published terms regarding credits and membership benefits.
Documentation checklist
- Account and plan details: Record plan name, published price, and any promotional terms.
- Billing history: Download or keep copies of recent statements showing membership charges.
- Receipt or confirmation of purchase: Retain receipts for any audiobook purchases made with money or credits.
- Credit inventory: Note number of unused credits and their expiry rules.
- Terms snapshot: Save a copy or screenshot of the applicable terms and any trial/promo terms in effect at signup.
- Dispute records: Keep notes of any communications, reference numbers, or case IDs if you raise a dispute with a bank or regulator.
Refunds, proration and credit forfeiture for Audible
Under Audible’s published conditions, refunds for already-paid subscription periods are not guaranteed except where the provider’s terms specifically allow them or where local law requires otherwise. When Audible cancels a membership for convenience the terms indicate a prorated refund may be provided.
Credits issued as part of membership are described in the terms as having no cash value and as expiring on cancellation unless used prior to termination. Consequently any financial value users assign to unused credits is contingent on using those credits before membership ends.
Disputes and chargebacks: contractual and practical considerations for Audible
From a contract law perspective, a dispute over charges typically requires establishing whether the charge was authorised by the account holder and whether Audible complied with the applicable recurring billing disclosures and any promotional terms. Keep the terms and billing records as evidence in any dispute.
Chargebacks through a card issuer are a consumer remedy but have contractual and evidentiary consequences. They may be appropriate where an unauthorised charge continues despite a reasonable attempt to resolve it. Document the timeline and preserve copies of all records before initiating a chargeback.
Consumer protection and applicable law relevant to Audible
Relevant consumer protection rules can create statutory remedies where a service’s conduct is misleading or where terms are unfair. In relation to Audible, such laws interact with the contractual terms published by the provider, for example where promotional representations about trials and automatic renewal are at issue. Where a statutory right exists it may override a term in the contract that purports to exclude liability.
Table: how membership elements are typically treated after cancellation
| Element | Typical Audible treatment |
|---|---|
| Unused membership credits | May expire and be forfeited on cancellation; no cash value. |
| Titles purchased with money | Generally retained in the user library permanently. |
| Titles acquired via membership selection or Plus Catalogue | Access usually ends when membership ends; items may be locked until membership resumes. |
Common legal pitfalls when disputing Audible charges
Consumers often assume an automatic refund entitlement; however Audible’s terms disclaim refunds for fees already paid except where required. A successful challenge therefore needs to identify a contractual breach, a misleading representation, or a statutory right. Preserve the chronology of events and any promotional terms to support a claim.
Another pitfall is subscription origin: third-party billing through app stores can change which entity is contractually liable for renewals and refunds. Check the origin of the charge when preparing a dispute. Public reports show this is a frequent source of confusion.
What to do after cancelling Audible
After membership ends, review recent statements to confirm that no further renewals occur and verify which library items remain accessible. Where unanticipated charges appear, assemble the documentation checklist and follow the dispute process specified under your card issuer or regulatory body.
Consider the following practical steps: keep copies of the applicable terms for the date range in question, reconcile whether any promotional pricing or trial conditions were in effect, and check the status of any unused credits or locked catalogue items. If pursuing a claim, be precise about the remedy sought: refund, reinstatement, or correction of billing.
Address
- Address: Audible Australia Pty Ltd. Level 18, 2 Market Street Sydney NSW 2000