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Cancellation service #1 in Australia
Brickit is a mobile app that analyses a photographed pile of building bricks and suggests builds, locates specific parts and offers enhanced scanning and instruction features behind a paid subscription. The app offers a free tier with basic scanning and a paid Pro/Scanner Pro tier for unlimited scans, priority content and other premium functions.
Brickit’s paid access is commonly sold as in-app purchases through mobile stores and, in some listings, as direct licences for classroom or educational deployments; billing source typically determines who manages renewals and refunds.
Published in-app price listings vary by platform and region. Common global price points reported in developer and store listings are approximately USD $3.99 - $6.99 per month and USD $39.99 per year for pro access. For Australian readers these figures are converted to AUD and marked as approximate because store pricing can differ by region and tax settings.
| Plan | Typical price (reported) | Approx price in AUD | Notes |
|---|---|---|---|
| Monthly pro | USD $3.99 - $6.99 | Approx A$5.95 - A$10.43 | In-app purchase; renews automatically unless stopped by the payer. |
| Annual pro | USD $34.99 - $44.99 | Approx A$52.14 - A$67.19 | Often promoted with a trial or discount; region pricing varies. |
| Educational licence | Varies | Varies | Large‑scale classroom licences reported on teacher-oriented listings; price depends on seat count. |
Conversion basis used: recent USD/AUD mid rates (approx USD 1 = A$1.49) for a representative estimate. Actual local AU prices may differ due to taxes, store fees and periodic promotions.
Billing for Brickit is recurring when a paid subscription is acquired; charges appear at initial purchase and then at each renewal interval specified by the chosen plan. This source of billing is important because the entity that billed you is usually the one that controls billing records and can provide period-specific receipts.
Proration for mid‑period cancellations and refunds is not uniformly guaranteed in published materials; many listings and help pages state that prepaid periods are non‑refundable as a matter of policy, while consumer law remedies may apply in some cases depending on the facts.
Public reviews and help articles show a pattern: users report being charged on a recurring basis and, in some cases, experiencing difficulty locating clear renewal or refund information. Reviews frequently note that the paid features stop after the subscription period ends and that the perceived value of the paid tier varies among users.
Independent complaint guides and user feedback pages indicate three recurring themes: unexpected renewals, unclear trial promotion terms and variability in recognition accuracy that affects perceived value. Some reviewers also posted strong reactions to automatic renewal behaviour.
Users commonly advise keeping receipts and tracking the original billing source because remedy options differ if the purchase was processed by a platform store versus billed directly by a developer.
Where complaints appear, they centre on clarity of trial and renewal disclosures and on whether pro features delivered the promised quality. Those issues affect whether a consumer may be entitled to a remedy under consumer guarantees.
Under Australian consumer protections, digital content and services are covered by consumer guarantees: they must be fit for purpose, match descriptions and be supplied with due care and skill. A significant failure may give rise to a refund, replacement or repair remedy. Published materials suggest that where Brickit’s service materially fails to deliver core features as described, a consumer may be entitled to a remedy.
At the same time, many app-store receipts and developer policies state that prepaid subscription fees are non-refundable as a matter of policy. This does not automatically override statutory consumer guarantees, but it does mean that the practical path and the responsible party for any refund depends on who processed the charge.
If a charge appears to be unauthorised or incorrect, consumers commonly escalate by asking the party that billed them to review the charge and, if necessary, by raising a payment dispute with the card issuer. Banks and card schemes have time limits and information requirements for disputes, so prompt action is beneficial.
Where a consumer believes a refund is required under consumer guarantees or notices misleading renewal practices, formal complaints to the national regulator and state consumer affairs offices are options. The ACCC has publicly pursued high-profile subscription cases, illustrating that regulators will act where systemic problems are alleged.
When a paid subscription ends, Brickit’s standard behaviour reported in user guides and reviews is downgrading the account to the free tier and removing paid features at the end of the paid period. Expect access to pro functions to stop and receipts to reflect the final billing period.
Refunds are not automatic in many published policies; if a refund is claimed under statutory rights you will be asked to show the defect or misrepresentation and the date of purchase and renewal. The responsible billing party’s records are central to any refund assessment.
After a subscription end, monitor your statements for unexpected renewals and keep the documentation checklist items available for any dispute. If you believe consumer guarantees were breached prepare the evidence set that links the promised feature to the actual behaviour.
If informal resolution fails, consider lodging a complaint with the appropriate consumer regulator or your financial institution based on the billing source. Regulators have specific complaint portals and timeframes; check the applicable guidance for digital subscriptions and subscription traps enforcement actions.
| Issue | Likely evidence required | Typical remedy sought |
|---|---|---|
| Unexpected renewal charge | Receipt, statement entries, terms at purchase | Refund for the renewal period or charge reversal via card issuer |
| Service not as described | Feature screenshots, error examples, device compatibility notes | Repair (fix), replacement feature or refund under consumer guarantees |
| Unauthorised charge | Bank statement, proof of account ownership | Chargeback or reversal through payment provider |
Where possible, act promptly: payment disputes and statutory enforcement avenues may have procedural time limits. Keep contemporaneous notes with dates and the identity of any company representatives involved.
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Written by Hudson Lewis
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.