Cancellation service N°1 in Malta
Contract number:
To the attention of:
Cancellation Department – Bubbi
Punchbowl Centre, Elia Zammit Street
STJ3154 St Julians
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bubbi service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
How to Cancel Bubbi: Complete Guide
What is Bubbi
Bubbi is a digital image-editing and conversion service that advertises low-cost one-off operations (for example a single-image enhancement) alongside recurring membership options. The offering appears across web and app distribution channels and is positioned to convert ad-hoc use into a paid membership in some transactions. Reviews and transactional reports indicate the product mix includes instant edits, conversions to vector formats and higher-resolution upscaling, with the option to access ongoing features under subscription terms.
Multiple public reports associate Bubbi with a company registered as Algora Ventures Limited and list a Malta business address; user feedback repeatedly references a small upfront charge that later converts into a recurring fee.
Customer experiences with cancellation
What users report
Users across consumer review platforms commonly report an initial low-value transaction followed by an unexpected recurring charge several days later. Many describe receiving little or no clear notice before the first renewal and difficulty obtaining timely refunds.
Reported charge amounts vary by currency and market; reviewers have mentioned recurring charges that, when converted to local currency, can represent material monthly sums. Several reports also say support responses were slow or unhelpful in resolving billing disputes.
Recurring issues and practical takeaways
Recurring themes in user feedback include opaque presentation of trial-to-subscription mechanics, short notice before trial conversion, and uncertainty about proration or refunds after renewal. Consequently, many affected consumers relied on their card issuer to block or dispute further charges.
Several reviewers identified an association between Bubbi and other brand names operated by the same corporate entity, suggesting similar contract language across multiple product sites. This pattern has practical implications for consumers who encounter matching charge descriptors on bank statements.
How cancellations typically work for Bubbi subscriptions
Framework: Bubbi’s offers appear to use trial or low-entry charges that may convert to automatic renewals under a subscription contract. Reported practice is consistent with a subscription contract that renews at each billing cycle until the subscriber terminates the agreement or the merchant cancels it.
Billing cycle and renewal timing: Public reports indicate consumers were charged on a monthly basis after an initial short trial period. The precise renewal date will be governed by the subscription terms that apply at the time of purchase.
Proration and access: Consumer feedback does not consistently report proration for partial billing periods; some users say access continued for the period already paid while others report immediate cessation after renewal disputes. The applicable terms and the merchant’s refund practice will determine whether pro-rata credit is available.
Cooling-off and refunds: Under general consumer protections, digital subscriptions may attract different cooling-off treatment depending on whether substantial use of the service has occurred. For Bubbi specifically, users report mixed outcomes obtaining refunds - some succeeded, others did not - so entitlement will depend on the contract terms and statutory consumer rights.
Subscription plans and pricing
| Plan type | Billing frequency | Price (AUD) | Notes |
|---|---|---|---|
| One-off digital task | Single payment | Varies | Advertised as a low-cost one-off in marketing; user reports indicate this payment is sometimes linked to a trial conversion on renewal. |
| Recurring membership | Monthly (reported) | Varies | Reported recurring charges have appeared in multiple currencies and amounts; official AU pricing not publicly verifiable. |
Comparison: Bubbi and alternative image services
| Feature | Bubbi (reported) | Common alternatives |
|---|---|---|
| One-off purchase | Advertised, but reported to convert to membership in some cases | Free or pay-per-use editors that explicitly separate one-off fees from subscriptions |
| Subscription transparency | Multiple user complaints about disclosure and renewal notices | Services with clear trial expiry notices and billing summaries |
| Refund patterns | Mixed outcomes reported; some refunds issued, many disputes unresolved | Established providers with published refund windows and pro-rata policies |
Documentation checklist
- Transaction record: copy of the card or bank statement entry showing the charge descriptor.
- Purchase receipt: any confirmation or invoice you received at the time of the transaction.
- Terms excerpt: a copy or screenshot of the terms and conditions and the pricing or trial wording visible at purchase.
- Timeline: dates of initial purchase, trial expiry (if any) and renewal charge(s).
- Communication log: record of any messages exchanged with the provider and time-stamped notes of responses or non-response.
Disputes, refunds and payment reversals
Legal basis: Under statutory consumer protections, a consumer may be entitled to remedy where the service is not provided with due care, is not as described, or where contractual disclosure is misleading. Regulatory attention to subscription practices demonstrates the relevance of transparency in renewal flows.
Practical implications: If a renewal charge appears without clear, informed consent, evidence that the consumer did not receive adequate disclosure strengthens a complaint. Keep the documentation checklist above ready to support any dispute or refund request.
Timelines and expectations: When a refund is agreed or ordered, industry practice and emerging regulatory guidance expect refunds to be processed without undue delay and commonly within a two-week window; however, reported experience with Bubbi has varied.
What consumer law means for Bubbi customers
In accordance with consumer protection principles, businesses must not engage in misleading conduct about prices and subscription renewals. Complaints about hidden or unclear renewal mechanics can raise concerns under competition and consumer statutes and attract regulatory scrutiny.
Consequently, when a subscription conversion is disputed, the analysis will focus on the clarity of disclosure at the time of purchase, any express consent given, and whether the service performed as described. These are central to any request for redress.
Common pitfalls and mistakes to avoid
- Not keeping a purchase record: failing to retain the initial receipt or screenshot makes demonstrating the original offer harder.
- Assuming trial terms: relying on generic trial expectations rather than the explicit terms that applied at checkout.
- Delaying action: late assembly of evidence can complicate disputes with card issuers or regulators.
- Mismatching charge descriptors: ignoring small or differently worded line items on statements that connect to the service.
Address
- Address: Punchbowl Centre, Elia Zammit Street, St Julians, STJ3154, Malta
What to do after cancelling Bubbi
Immediately preserve all records related to the account and charges and continue monitoring your statements for subsequent renewals. Maintain a consolidated timeline and copies of any merchant-supplied terms or confirmations.
If a refund is sought and not provided within a commercially reasonable time, consider escalating the matter using the dispute mechanisms available through your payment provider and keep regulators informed where patterns of harm may indicate broader consumer risk. Use the documentation checklist to support any dispute.
Finally, review card and account security settings and update payment arrangements where appropriate to prevent further unauthorised renewals. Track any follow-up actions and set a calendar reminder to verify that no further charges appear during the next billing cycle.