Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Dipsea
2021 Fillmore Street PMB 47
94115 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Dipsea service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Dipsea: Step-by-Step
What is Dipsea
Dipsea is a subscription audio service focused on short, adult-oriented fiction, sleep stories and wellness audio. The service offers a library of hundreds to thousands of episodic stories narrated for quick consumption, positioned as an entertainment and relaxation product rather than a textbook or news service. This service is sold as recurring memberships with a monthly plan and an annual plan that commonly includes a short free trial for the annual option.
Dipsea sells subscriptions both directly and through app marketplaces. Where and how you purchased the subscription affects billing, renewal control, and who handles refund requests. The official help pages make that distinction explicit and link refund policy and timing to the purchase channel.
| Plan type | Typical billing pattern | Trial | Price (local varies) |
|---|---|---|---|
| Monthly membership | Billed every month | No free trial for monthly in standard offers | Varies |
| Annual membership | Billed yearly | Short free trial offered (commonly 7 days) | Varies |
How cancellations generally work for Dipsea subscriptions
Cancellations are governed by the purchase channel and Dipsea’s own terms. If you purchased via a third-party marketplace, that marketplace generally controls renewals and refund handling. If you purchased directly, Dipsea’s payment terms and refund rules apply. This distinction determines who can stop future renewals and who decides on refunds.
Dipsea’s published terms indicate that cancellation typically stops future auto-renewal but does not create a pro rata refund for the remainder of the billing period: access usually continues until the period you paid for expires and refunds are treated under the company’s refund rules. The terms state that purchases are final in many situations and that cancellation will be effective at the end of the then-current subscription period.
The official support pages set different practical windows for refund requests and trial management: Dipsea describes a 7-day free trial attached to the annual plan and notes time limits for cancelling a trial to avoid charges, and the refund policy references specific claim windows for annual and monthly subscriptions. These timing rules are central to whether a user can recover charges.
| Feature | Dipsea policy (as stated) |
|---|---|
| Access after cancellation | Access usually continues until the end of the paid period. |
| Pro rata refunds | Company terms state no pro rata refunds for partially used periods in many cases. |
| Refund request windows | Refund requests allowed within stated windows (company cites 30 days for annual, 14 days for monthly in its help documentation). |
Customer experience with cancellation
What users report
Public reviews and discussion threads show mixed feedback. Positive comments focus on content quality and narration, while a notable volume of negative feedback concerns difficulty obtaining refunds, delayed or no responses to support enquiries, and unwanted renewals after trials. Multiple user reports cite double charges, unacknowledged refund requests, and frustration with the time needed to resolve disputes.
Some reviewers specifically describe repeated attempts to resolve charges through the provider and an extended timeline before any resolution was posted publicly. Other users praise the content but warn prospective subscribers to check renewal timing and billing entries carefully.
Recurring issues and practical takeaways
Two themes recur in customer feedback: first, the purchase channel matters because third-party marketplaces may control refunds; second, response times for billing disputes can be slow and require persistence. Both facts affect the practical ability to stop renewals and recover charges.
Practical takeaways from user reports: check which channel handled the initial sale, note trial end dates carefully, keep an eye on the bank statement at the expected renewal date, and document all interactions and receipts. These steps do not guarantee outcomes but improve the chances of a successful dispute or refund.
Refunds, cooling-off and legal points that matter for Dipsea
Dipsea’s public help pages and payment terms describe a mix of company-level rules and store-level constraints. The company lists refund request periods (for example: a 30-day window for some annual subscriptions and 14 days for monthly subscriptions) while its payment terms also state that many purchases are final and not eligible for proration. This mix means eligibility often requires matching your situation to the applicable window.
If a purchase was handled by an app marketplace, that marketplace’s rules for refunds and trial cancellation timing will usually apply. This commonly affects whether a refund can be processed and who makes the decision. Keep this channel distinction in mind when assessing options.
Consumer protections can be relevant if a service is misleading about trials or renewal terms. In practice, regulators consider whether a business made clear disclosures, honoured trial promises, and provided a fair avenue for refunds. If you consider escalating, ensure your evidence shows the timeline and any representations made at purchase.
Documentation checklist
- Purchase confirmation: receipt or transaction ID showing date and amount.
- Trial details: timestamp or screenshot showing trial start and advertised trial length.
- Billing statements: bank or card entries showing the charge(s) in question.
- Terms at time of purchase: a copy or screenshot of the terms and trial conditions visible when you subscribed.
- Interaction log: dates, times and short notes of any outreach or support interactions (who you contacted and what you were told).
- Device/app context: note the device and app store or website used to buy the subscription.
Practical steps to pursue a refund or dispute
This section explains practical, rights-based steps consumers use; it does not prescribe operational contact mechanics. First, identify the purchase channel because it determines which entity handles refunds. Second, check the exact timing: whether the refund request falls inside the windows the company states for the plan purchased. Third, gather the documentation above to support any claim.
Where a provider’s policy and public statements differ, the supporting evidence of what you were told at the time of purchase becomes critical. If you can show a trial promise or a mistaken charge paired with prompt action on your part, the claim is stronger.
If you consider lodging a formal dispute with your card issuer, be aware that card providers and banks require clear supporting evidence and often have time limits to initiate disputes. The earlier you start and the more documentation you have, the stronger your position is likely to be.
| Scenario | What company pages say | What users commonly report |
|---|---|---|
| Charged after trial | Trial length noted; users must cancel before trial ends to avoid charge. | Complaints that trial cancellation did not prevent charge or that cancellation acknowledgement was not received. |
| Double charge | Payment terms allow refund requests and the company may refund accidental charges in some cases. | Reports of delayed refunds and long resolution timelines. |
Address
- Address: 2021 Fillmore Street PMB 47, San Francisco, CA 94115, United States
What to do after cancelling Dipsea
After you stop future renewals or otherwise end your subscription, continue to monitor your bank or card statements for at least one full billing cycle. Keep all receipts and the documentation checklist items accessible in case a refund or dispute is needed.
If a charge remains after cancellation and you believe it is erroneous, use your documentation to raise a formal dispute with your payment provider within that provider’s stated time limits. Explain dates, show the charge, and attach the records that establish trial or cancellation timing.
Finally, if you intend to subscribe again in future, record the exact date you re-subscribe and the channel used so you can match any future billing to the correct account. This reduces confusion if multiple accounts or payment methods are present.