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Cancel FISHBRAIN
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I hereby notify you of my decision to terminate the contract relating to the Fishbrain service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Fishbrain: Complete Guide
What is Fishbrain
Fishbrain is a social fishing platform that combines a community feed, catch logging and map-based tools with optional premium features for forecasts, depth maps and private waypoints. The service offers a free tier and a paid tier marketed as Fishbrain Pro or Premium that unlocks advanced mapping, BiteTime forecasts and ad-free use.
Fishbrain’s subscription model varies by purchase route: subscriptions can be processed through the app marketplaces or directly through the company’s website. That billing route has practical consequences for renewal control and refund handling.
Official product information lists Fishbrain Pro features (depth charts, private waypoints, spot prediction, fishing forecast) and indicates multiple subscription options including monthly and annual billing.
Subscription plans and pricing overview
| Plan | Typical listed charge | Approximate equivalent (AUD) |
|---|---|---|
| Monthly Pro | $9.99/month (listed) | A$15/month (approx) |
| Annual Pro | $74.99/year (listed) | A$112/year (approx) |
Prices above reflect the commonly reported USD list prices and have been converted to AUD using a recent mid-market rate; local App Store or Play Store prices can vary and marketplace prices may differ from direct website offers.
Customer experience and cancellation reports
What users report
User feedback collected from public reviews and forum threads shows a mix of positive app-use reports and recurring complaints about billing and premium feature reliability. Praise typically focuses on community content and some forecasting tools.
Complaints referenced in reviews include unexpected renewals after short trials, difficulty regaining premium access after charges, application instability and frustration with the perceived value of paid features. One user wrote: "I paid for a month of Fishbrain last year and forgot to cancel and they re-subbed me for the year."
Recurring issues and practical takeaways
- 1. Accidental renewals: multiple reports describe being billed for a longer period after an initial short purchase or trial.
- 2. Refund responsibility confusion: users regularly note that refunds are handled by the marketplace used for purchase rather than directly by Fishbrain.
- 3. App stability and access: complaints about crashes or missing features sometimes underpin refund requests under consumer law.
- 4. Delay in responses: some reviewers report slow or unclear responses when contesting a charge.
Practical takeaway: the billing channel (website vs app marketplace) strongly affects where and how a dispute or refund will be processed.
How cancellations typically work for Fishbrain
Cancellations generally stop future auto-renewal but do not necessarily produce immediate pro-feature removal until the paid period expires. Some Fishbrain documentation advises that subscriptions will automatically renew unless cancelled at least 24 hours before the end of the current period.
Because billing is routed through different channels, the effect of cancellation and the entity that issues any refund depends on where the subscription was purchased: app marketplaces commonly administer renewals and refunds for in-app purchases, while website purchases are managed through Fishbrain’s own billing system.
Proration and immediate credits are not uniformly applied. For annual prepaid plans, the prepayment model means that cancelling typically stops the next renewal but does not always produce a pro-rata refund for the unused portion; entitlement to a refund may instead depend on the marketplace policy or applicable consumer law.
Legal rights and consumer protections relevant to Fishbrain
The Australian Consumer Law (ACL) covers digital content and services acquired in Australia and may entitle a consumer to a remedy where the digital content is faulty, not as described, or fails to perform as promised. These remedies can include repair, replacement or refund depending on whether there is a major failure.
For Fishbrain specifically, ACL protections apply where the service fails to provide the core functionality advertised or where a significant fault prevents reasonable use of the subscription features. Consumers may be entitled to a refund or other remedy regardless of any “no refunds” clause in the provider’s terms.
Documentation checklist
- Proof of purchase: keep receipts, purchase confirmation and invoice identifiers.
- Billing statements: retain bank or card statements showing the charge date and amount.
- Subscription details: note plan name, purchase date, trial period start and end dates and renewal date.
- Transaction IDs: include any reference numbers shown by the store or Fishbrain.
- Platform of purchase: record whether the subscription was bought via App Store, Google Play or directly on the Fishbrain website.
- Correspondence log: maintain dated notes of any support interactions, including copies of automated confirmations.
- Functionality evidence: capture screenshots or short recordings that demonstrate defects or missing promised features (date-stamped where possible).
Disputes, chargebacks and refunds for Fishbrain
Refund handling typically follows the purchase route: for in-app purchases the store’s refund mechanisms are primary, while web purchases may be subject to Fishbrain’s merchant procedures. Fishbrain Help Center content repeatedly directs refunds through the marketplace used for the purchase.
Under consumer guarantees, you may be entitled to a remedy where there is a major problem with the digital service. If direct resolution fails, common escalation tools include the payment provider’s dispute mechanisms or a formal complaint to an appropriate consumer protection agency. Time limits and practical conditions vary by provider and card scheme.
| Purchase route | Who typically handles refunds | Common billing implications |
|---|---|---|
| App Store (iOS) | App marketplace handles refunds and renewals | Auto-renewal controlled by marketplace; refunds processed under store policy |
| Google Play (Android) | Google Play handles refunds and renewals | Store refund windows and review required; proration practices vary |
| Direct website | Company billing system manages subscriptions and invoices | May retrieve invoices and manage plan changes directly with Fishbrain billing |
These distinctions are important because the practical steps to seek a refund or correct a renewal differ depending on the billing route.
Practical pitfalls and how to avoid losing rights
- 1. Missing documentation: failing to keep receipts or transaction IDs weakens your position in a dispute.
- 2. Assuming change-of-mind refunds are automatic: ACL does not guarantee change-of-mind refunds; remedies generally arise from failures in the service.
- 3. Ignoring marketplace policies: the app store or payment platform’s timing and evidence rules can limit refund options if not followed.
- 4. Waiting too long to escalate: prompt action preserves dispute windows and evidence.
Consequently, create a time-stamped folder of all purchase data and feature-failure evidence as soon as an issue arises.
Address
- Address: 263 Shuman Blvd, Suite 145, Naperville, Illinois 60563, United States
What to do after cancelling Fishbrain
Monitor account and bank statements for at least one billing cycle to confirm that no further renewals occur. Keep transaction records for the period you paid, and note the date the paid features cease to be available.
If you believe you are entitled to a refund under consumer law because the service failed to deliver key advertised functionality, assemble the documentation checklist above and pursue the refund route associated with your purchase. If that route does not produce a satisfactory outcome, consider lodging a dispute with your payment provider and, where appropriate, a complaint with the relevant consumer protection authority.
Finally, review any data export or account retrieval options available before your paid access ends so you retain fishing logs and personal records. Fishbrain documentation indicates web purchases permit retrieval of invoices and plan details from the Pro subscription area.