Serviço de cancelamento N.º 1 em United States
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Founderscard.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
How to Cancel Founderscard: Step-by-Step Guide
What is Founderscard
Founderscard is a paid membership program aimed at founders, executives and business owners that bundles travel, lifestyle and business benefits with access to curated events and a member network. The organisation markets negotiated hotel and airline privileges, concierge-style services, partner discounts and invitation-only experiences intended to save members time and money while providing networking opportunities. The public site highlights global hotel rates, loyalty status upgrades and a mix of travel and lifestyle partners; some perks are limited to upgraded tiers.
Membership is generally promoted as an annual relationship with optional upgraded tiers and add-on benefits. Independent reviews and aggregator pages list an annual membership fee historically reported in press coverage; actual pricing and available tiers can vary and may be shown after application or approval.
| Plan | Billing | Typical AUD price | Notes |
|---|---|---|---|
| Base annual membership | Annual | Approx A$895/year (approx) | Converted from US$595 reported in consumer press; actual price may vary by offer and taxes. |
| Preview/trial or introductory access | Varies | Varies | Offers described on the site as limited; some benefits reserved for upgraded tiers. |
| Upgraded membership / premium tiers | Annual or variable | Varies | Additional privileges and partner benefits may require upgraded status; price not publicly standardised. |
Customer experiences with cancellation for Founderscard
What users report
Public reviews show a mix of positive experiences about benefits and customer service and negative reports focused on billing and difficulty stopping renewals. Some members praise concierge assistance and event access, while others report ongoing or unexpected charges after an attempt to end membership.
A sample of online commentary includes direct consumer complaints alleging repeated attempts to charge cards after cancellation requests and forum posts describing frustration with perceived obstacles to ending membership. Trustpilot entries contain both critical and favourable replies, and social media threads include reports of customers using financial dispute routes when they could not obtain a timely refund.
Recurring issues and practical takeaways
Reports cluster around four themes: renewal timing and surprise annual charges, variable refund outcomes depending on timing and plan, the need for clear documentation, and the occasional need to escalate through financial dispute mechanisms when resolution with the membership operator is slow. These themes are consistent across review platforms.
As a result, real users recommend keeping dated records of membership terms, receipts and any communications that refer to cancellations or refunds. This evidence proves important when seeking refunds or disputing charges with a card issuer or a consumer protection body.
How cancellations typically work for Founderscard memberships
Memberships that bill annually generally renew on a set yearly cycle and may be non-prorated depending on the terms you agreed to at sign-up. This means an annual fee often covers a fixed 12-month access period and refunds are handled according to the membership terms and the timing of the request.
Refund eligibility tends to depend on plan type and timing. For example, reports and published coverage indicate that annual fees have been treated as non-refundable in many cases unless the operator agrees to a pro rata refund or a goodwill credit. If you request account closure close to a renewal date, the timing can affect whether a refund is offered.
Proration practices vary: some memberships do not prorate unused time, while others consider refunds at the discretion of the provider. Therefore review the membership terms you accepted for explicit refund or proration clauses and document the date you became aware of any undesired charge.
Consumer rights that matter for Founderscard
Australian consumer protections can assist but do not automatically void all membership fees. Cooling-off rights apply in defined circumstances such as unsolicited sales (telemarketing or door-to-door), where a 10 business day cooling-off window typically exists. For online or solicited membership purchases there is no universal automatic cooling-off period unless the contract or offer explicitly provides one.
Under general contract and consumer law, a supplier must not mislead about key terms. If the service delivered falls short of promised benefits or was misrepresented, you may be entitled to a remedy, including a refund, under consumer guarantees. This means that refunds can be sought where benefits were not provided as represented.
Documentation checklist
- Membership agreement: copy of the terms and conditions you accepted.
- Proof of payment: dated receipts, card statements showing the initial charge and renewals.
- Benefit records: dates and descriptions of any redeemed benefits or partner use.
- Date-stamped notes: when you decided to cancel or when an unwanted charge appeared.
- Refund or dispute confirmations: any written acknowledgement of refunds, credits or dispute filings.
- Bank or card correspondence: reference numbers and outcome notes if you involved your financial institution.
Common pitfalls and how to protect your rights
Failing to check renewal dates is a frequent cause of surprise charges. Annual programs often auto-renew, and the membership terms may specify a narrow window for fee reversals. Keep a calendar reminder tied to the original billing date to avoid missed deadlines.
Relying only on verbal promises without a written record reduces leverage. If a refund or adjustment is offered verbally, follow up by recording the offer details and preserving any written confirmation you receive. This supports later disputes if the adjustment is not honoured.
When charges show after you believed you had cancelled, treat them as a potential billing error and escalate through documented dispute channels with your financial institution if necessary. Many review commenters who could not resolve billing directly instead used payment disputes to stop recurring debits.
| Feature | Founderscard | Typical alternative memberships |
|---|---|---|
| Annual fee (typical) | Approx A$895/year (approx) | Varies: free to several hundred A$ per year |
| Travel discounts and status | Negotiated hotel and airline privileges, loyalty status upgrades | Sometimes included in premium credit cards or travel clubs |
| Networking events | Member dinners and curated events | Industry associations or local business clubs |
| Concierge services | AI and human concierge referenced on site | Separate concierge subscriptions or premium credit cards |
Refunds, disputes and chargebacks - what to expect
Refund outcomes depend on the membership terms and the timing of your request. Some reviewers report full refunds when the operator agrees; others report denials or partial resolutions. Keep the time between an unwanted charge appearing and your dispute as short as possible.
If direct resolution stalls, banks and card issuers offer dispute mechanisms for unauthorised or incorrect charges. Initiating a financial dispute typically requires documentation showing the charge and your attempts to resolve it with the merchant. If a chargeback is successful, the issuer may reverse the charge pending their investigation.
As a consumer you can also seek help from consumer protection agencies when a supplier is unresponsive or appears to be breaching consumer laws. Keep all evidence and dates to support any complaint to a regulator.
Address
- Address: Founders card 111, Suite 500 Congress Avenue Austin TX 78701 United States of America
What to do after cancelling Founderscard
Monitor your card and bank statements for at least two billing cycles after a cancellation is effective to confirm no further renewals occur. Retain all documentation and dates in case you need to reopen the issue. This means keeping receipts, screenshots of membership terms and any written acknowledgements you received.
If you notice an unexpected charge, act promptly to gather evidence and raise the matter through formal dispute channels with your card issuer. Escalate to a consumer protection agency if the merchant offers no satisfactory remedy. This approach preserves your options and strengthens claims.
Finally, consider whether the membership benefits you used justify the net cost after any refunds or credits. If value was limited, document specific unmet promises so you can rely on consumer guarantees when seeking remedies. This helps turn a billing dispute into a clear legal claim if needed.