Cancellation service N°1 in United Kingdom
How to Cancel Interval International: Step-by-Step
What is Interval International
Interval International is a vacation exchange network that lets timeshare owners and members trade their accommodation rights for stays at other properties worldwide. The organisation operates exchange inventory, getaway packages, and member services that sit alongside owner maintenance fees and resort arrangements.
The official site lists membership features, travel advisories and member resources that explain exchange certificates, upgrade options and tiers of membership. These materials describe the exchange model rather than direct hotel bookings.
Subscription plans and pricing for Interval International
Published third-party listings and membership guides show multiple membership levels (basic, gold, platinum) with different durations. These listings are commonly used by owners to compare costs and likely outlays for exchange fees and upgrades. Pricing appears most often quoted in USD; converted AUD figures below are shown as approximate values using market rates around early January 2026.
| Membership level | Common quoted price (USD) | Approx annual cost in AUD |
|---|---|---|
| Basic 1 year | $99 (USD) | A$148 (approx) |
| Gold 1 year | $64 (USD) | A$95 (approx) |
| Platinum 1 year | $139 (USD) | A$207 (approx) |
Exchange and per-exchange fees are separate from membership and can be a material additional cost for each use. Third-party guides list full-week exchange fees and short-stay fees that add to total annual cost.
| Item | Typical range (reported) |
|---|---|
| Full-week exchange fee (reported) | Varies; commonly listed as significant per exchange |
| Short-stay exchange and extensions | Varies by nights and option |
Customer experiences with Interval International cancellation
What users report
Public review platforms show a mix of longstanding members reporting satisfactory exchanges and many complaints focused on service, availability and refunds. Reviews often highlight difficulties obtaining timely responses about account status, refunds or exchange availability.
Illustrative short excerpts from public feedback include brief user comments such as "Complete scam" and "Not answering phone calls" that reflect frustration with responsiveness and perceived value. These are user-supplied summaries on review pages; they do not replace a formal consumer complaint but indicate patterns other members have described.
Recurring issues and practical takeaways
Recurring themes include: inventory shortage for popular dates, exchange or getaway fees that add up, confusion about certificate value versus real costs charged by resorts, and reports that refunds or prorated adjustments may not meet member expectations. These patterns appear consistently across review aggregators and timeshare discussion sites.
Practically, members advise careful review of all fees and the fine print before committing to exchanges. Many recommend verifying what is refundable and the timelines for fee adjustments when a reservation is cancelled by either party.
How cancellations typically work for Interval International memberships
Interval International memberships are contractual and separate from resort ownership or maintenance fees. Membership terms, renewal policies and exchange fee rules are governed by the membership agreement you accepted when joining.
Key contractual elements that commonly affect cancellations include notice periods for non-renewal, automatic renewals, proration rules if you leave mid-term, and whether certain fees are non-refundable. The service model separates membership dues from per-exchange fees; canceling membership does not automatically refund fees already applied for completed exchanges.
Cooling-off rights, notice periods and refunds relevant to Interval International
Cooling-off rights and statutory cancellation windows are governed by the contract and the applicable consumer protection law where the sale occurred. Interval International member agreements may include short statutory cancellation windows for direct sales, but these vary by purchase channel and contract wording. Always verify the specific time-limited cancellation clause in your membership paperwork.
Refund practice: third-party reports note instances where partial refunds were applied on a prorated basis, or where fees for services already delivered were withheld. Expect that administrative fees or exchange charges may be retained if services were partially used.
Disputes, chargebacks and escalation options for Interval International matters
If you believe a refund or cancellation outcome is incorrect, common escalation routes include lodging a formal dispute with the card issuer or a consumer protection regulator, and preparing documentation for a formal complaint. Dispute processes have deadlines, so check time limits on chargebacks and regulator complaints in your jurisdiction.
When a dispute or regulator complaint is opened, keep correspondence, payment records and the membership agreement ready. Third-party review sites show members resorting to disputes where direct resolution was slow or unsuccessful.
Documentation checklist
- Membership agreement: dated copy showing terms, renewal clause and fees.
- Proof of payment: card statements or receipts for membership and exchange fees.
- Booking and cancellation records: reservation confirmations and any notices of cancellation or change.
- Correspondence log: dates and short notes summarising conversations or messages with the company.
- Supporting evidence: screenshots, third-party confirmations from resorts, or evidence of service failure.
Common pitfalls and mistakes to avoid with Interval International
- 1. Assuming membership covers resort mandatory charges - resorts may charge mandatory meal plans or resort fees that are not part of Interval fees.
- 2. Overlooking per-exchange costs - the membership fee is separate from exchange or upgrade charges.
- 3. Missing cancellation windows - contractual cooling-off clauses or time-limited refund rights can be short.
- 4. Relying solely on oral promises - verbal statements may not alter the written contract unless confirmed in writing.
- 5. Ignoring documentation - lack of records weakens a later dispute or regulator complaint.
How billing cycles, proration and automatic renewals affect Interval International members
Membership renewal cycles are often annual and may auto-renew unless the agreement requires affirmative non-renewal. If a provider applies automatic renewal, the timing of your cancellation notice relative to the renewal date can determine whether you owe another period's fee.
Proration: some members report prorated refunds for early cancellations while others report fixed administrative deductions. The exact approach depends on the membership terms. Expect that processing time and internal policies can delay the crediting of any refund.
How exchange and getaway fees interact with a cancelled membership
Cancelling membership does not necessarily reverse fees already charged for exchanges or getaways. If an exchange was confirmed and the stay took place, resorts or Interval-related services may retain the exchange fee. If the exchange is cancelled before travel, refund eligibility depends on the product terms for that booking.
Third-party reports show members sometimes losing exchange fees where cancellation falls outside a short refund window for that booking. Always check the booking-specific cancellation terms.
Address
- Address: Mitre House, 1 Canbury Park Road, Kingston Upon Thames, Surrey, United Kingdom, KT2 6JX
What to expect after you cancel Interval International
After a cancellation is accepted under the membership terms, expect administrative processing time before dues stop, potential proration calculations, and a final account statement. Processing can take several weeks depending on internal handling and payment method reconciliation.
Monitor card statements and member records for any unexpected charges. If a renewed fee posts after cancellation, keep evidence of the cancellation request and follow your card issuer's dispute timeline if needed. Public feedback suggests members sometimes need persistence to achieve timely accounting adjustments.
Practical next steps and consumer protections related to Interval International
Document what happened, review your membership agreement for relevant clauses, and prepare evidence if you later lodge a formal complaint with a regulator or your payment provider. Consumer authorities and dispute processes have specific time limits, so act promptly.
If you decide to escalate, regulators and dispute channels review documentation and contractual terms; supply clear, dated records and the membership agreement when asked. Third-party experiences show that timely, well-documented complaints have a higher chance of favourable handling.