Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Kindle Unlimited
Level 37, 2 Park St
2000 Sydney
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Kindle Unlimited service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Kindle Unlimited: Step-by-Step
What is Kindle Unlimited
Kindle Unlimited is Amazon’s monthly ebook and audiobook borrowing service that gives subscribers access to a large, rotating catalogue of digital titles for a single fee. The service is separate from Prime Reading and does not transfer ownership of borrowed books; it functions like a digital lending library.
Current public listings show a regular monthly rate of A$13.99 and a typical free trial period for new subscribers.
Members can hold multiple borrowed titles at once (most recent public sources state the borrowing limit is up to 20 titles concurrently), and availability varies by region and by publisher licensing.
How subscriptions and billing work for Kindle Unlimited
Kindle Unlimited is billed on a recurring basis: subscriptions normally renew at the end of each billing period unless the renewal is stopped. Public reporting and user experience threads consistently describe it as a monthly rolling subscription with automatic renewal unless turned off.
Key billing points that commonly affect cancellations: subscriptions purchased directly from Amazon are treated differently from subscriptions charged through an app store or third-party marketplace. Third-party billing routes can change how refunds and disputes are handled.
What users say about cancelling Kindle Unlimited
What users report
Users across forums and review sites report a mix of straightforward cancellations and occasional friction depending on how the subscription was purchased. Many users say they were able to stop future payments and keep access until the end of the paid period without extra fees.
Other reports on review platforms show frustration when a subscription was set up through a third-party billing channel. In those cases users describe needing to deal with the marketplace’s refund window or follow that platform’s dispute rules. Reviews of related Amazon services reflect similar themes about billing confusion and varying refund outcomes.
Recurring issues and practical takeaways
1. Timing matters: several users emphasise cancelling before a trial end or renewal date to avoid an unwanted charge.
2. App-store purchases create extra steps: when the charge comes through Apple or Google, refund windows and procedures differ from direct Amazon billing and are often more restrictive.
3. Keep records: users who retained confirmation screenshots or billing statements report smoother outcomes when they later queried a charge.
Typical cancellation effects you should expect for Kindle Unlimited
Access: if a membership is stopped, most reports say you retain access to borrowed Kindle Unlimited titles until the end of the current paid period; after that, borrowed titles are removed from your Kindle library. Purchased titles remain yours.
Refunds and proration: public sources and user Q&A consistently state that proration is not commonly applied; refunds are uncommon unless a charge is disputed quickly or an agent approves an exception. Expect the usual pattern: no refund for unused days unless expressly granted.
Trial subscriptions: free trial periods typically convert automatically to paid subscriptions at the trial end, so sources and community reports warn that trial members should note the conversion date.
Common pitfalls and mistakes to avoid
- Missing renewal dates: forgetting the trial end or renewal date is the single most common cause of an unwanted charge. Set a reminder and check billing statements.
- Assuming app-store refunds follow Amazon rules: app-store purchases may be outside Amazon’s refund window and rely on the store’s policies.
- Not saving highlights/notes: highlights or notes in borrowed books may become inaccessible once the subscription ends; export or copy important notes before the membership ends.
- Relying on immediate proration: do not assume you will receive a partial refund if you stop mid-cycle; on-the-record refunds are exceptions, not the norm.
Documentation checklist
- Subscription proof: billing statements showing the charge and renewal dates.
- Trial offer details: copy or screenshot of trial start and advertised end date.
- Borrowed titles list: record of books currently borrowed so you can prioritise reading or purchase if needed.
- Payment method: note whether the charge came from Amazon, Apple, Google or another marketplace.
- Correspondence record: save any support reference numbers, chat transcripts or automated confirmations if you have them.
Billing disputes, refunds and chargebacks: what to expect
If you believe a charge is incorrect, public experience indicates the fastest outcomes occur when you act quickly and have clear documentation. Refund outcomes vary by who billed the subscription.
Dispute processes differ between direct merchants and app stores. When a third party billed the subscription, users report that refund requests must usually follow the third party’s rules and refund windows. Keep this distinction in mind when preparing any formal dispute.
Pricing and plan overview
| Plan | Typical AU price | Notes |
|---|---|---|
| Monthly membership | A$13.99/month | Most common option; rolling monthly billing and periodic promotional trials available. |
| Free trial | Varies | Promotions often include a 30-day trial for new members; terms and availability change. |
How Kindle Unlimited compares to alternatives
| Service | Access | Typical AU price |
|---|---|---|
| Kindle Unlimited | Large rotating ebook and audiobook catalogue; borrow up to 20 titles concurrently | A$13.99/month |
| Prime reading | Smaller curated selection included with Prime membership; not a standalone KU catalogue | Included with Prime membership pricing (varies) |
| Audible single title/credits | Audible individual purchases or credit-based model for audiobooks | Varies; separate from KU |
Legal and consumer-rights notes relevant to Kindle Unlimited
Consumer protection rules allow you to challenge unfair practices and seek remedies through the relevant regulator or financial institution, but specific outcomes depend on the transaction path and timing. For example, charges routed through an app marketplace will generally be subject to that marketplace’s refund policy.
Keep in mind: public reporting shows regulators and banks may intervene when multiple users report repeated incorrect billing, so documented patterns help if escalation becomes necessary.
Address
- Address: Level 37, 2 Park St Sydney NSW 2000 Australia
What to do before stopping your Kindle Unlimited membership
Review borrowed titles and prioritise finishing or purchasing any in-progress reads you want to keep. Export or copy key highlights and notes that you need after access ends.
Check whether the subscription was billed by Amazon or by an app marketplace and note that distinction for any future refund or dispute.
What to do after cancelling Kindle Unlimited
Monitor your bank and card statements for the next one or two billing cycles to confirm the renewal did not occur. Keep screenshots or PDFs of relevant billing pages and confirmations for at least 90 days.
If you see an unexpected charge, act quickly: gather the documentation checklist above, note the date and amount, and follow your payment provider’s dispute steps if necessary. Public accounts of similar cases show faster reversals when subscribers provide clear evidence and act promptly.
Finally, if you plan to return in future, note that the catalogue and promotions change frequently; many users re-subscribe only when a sale, promotion or a specific set of titles appears.