Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Pop In A Box
Avengers Towers, Road One, Winsford Industrial Estate
CW7 3PZ Winsford
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pop In A Box service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Pop In A Box: Complete Guide
What is Pop In A Box
Pop In A Box is a subscription service that delivers Funko Pop! vinyl figures and related collectibles on a recurring basis. Subscribers choose the number or type of figures they want and receive mystery or themed selections, along with access to subscriber perks such as discounts and exclusives.
The company operates a regional site that lists subscription options, a collector tracker and promotional perks, and it publishes standard international shipping rates for Australia.
Public descriptions and reviews indicate the service historically offered flexible monthly plans that scale by how many items are shipped each month, with options to tailor preferences through a collection tracker.
| Plan element | Typical structure |
|---|---|
| Number of items per delivery | Varies (1 - 12 items in legacy plans) |
| Discounts for subscribers | Subscriber discount on store purchases (varies) |
| Shipping to Australia | A$14.99 (listed as starting rate) |
Subscription plans and pricing snapshot
Official regional pages show subscription categories and perks, but Australian pricing for current plans can vary by promotion and box size. Historical pricing and multiple independent reviews list starter prices around single-digit to low double-digit amounts per item, but these figures should be treated as indicative.
| Plan | Price (AUD) | Notes |
|---|---|---|
| Starter / single item boxes | Varies | Lower per-item cost for single monthly pop; pricing varies by promotion |
| Multi-item boxes | Varies | Per-item rate typically reduces as item count increases |
| Annual or bulk options | Varies | May include savings or one-off promotions |
How cancellations typically work for Pop In A Box
If you are searching for how to cancel pop in a box subscription, understand that the mechanics are driven by the service's billing cycle, pre-order timing and how a given box is billed. Most subscription systems bill on a recurring date or at dispatch for pre-orders; this affects whether the next payment is charged after a cancellation request is registered.
Proration: users report that multi-item subscriptions and recurring month-to-month billing may not be prorated in the way retail purchases are; depending on the billing timing you may still receive and be charged for the next scheduled delivery. Refunds for partially fulfilled billing periods are treated according to the service's terms and may not be automatic.
Cooling-off period: for goods bought remotely, consumer protections may provide a short window for change of mind on certain transactions. For subscriptions linked to physical goods and immediate dispatch, cooling-off rights can be limited once goods are shipped. Always review the service terms that apply to a specific purchase.
Customer experience: synthesis and practical tips
What users report
Many user reviews praise the value and the chance to receive exclusives, but a significant portion of feedback flags delays, cancelled pre-orders and slow refund handling. Trustpilot and community forums contain mixed ratings, with a notable number of complaints about order cancellations and refund speed.
Representative user feedback includes short, direct claims such as "Worst company ever" alongside longer posts describing multi-month waits and difficulty obtaining refunds. Other collectors report satisfactory deliveries when orders are fulfilled, but inconsistency appears common.
Recurring issues and practical takeaways
Issue 1: pre-order delays and cancellations. Users commonly report long waits for pre-orders and occasional cancellation without clear ETA. Practical takeaway: treat long pre-orders as uncertain and factor potential delays into your planning.
Issue 2: refund timing. Several reviews cite slow refund processing or prolonged follow-up. Practical takeaway: anticipate delays and keep concise records of purchase dates and attempted communications.
Documentation checklist
- Order record: keep invoices, order IDs and purchase dates.
- Billing statements: capture the bank or card statement line showing charges.
- Receipts for delivered items: photos of packaging and item condition on delivery.
- Terms snapshot: copy or screenshot the subscription terms and the price shown at purchase.
- Interaction log: note dates and short summaries of any contact attempts and responses.
Billing, refunds and disputes - what to expect
Timing: if a billing action occurs close to your billing date, you may be charged for the next cycle even if cancellation is initiated; whether a refund follows depends on the company's refund policy and the timing of shipment.
Refund processing: public reports show some customers waiting weeks to months for refunds after cancelled orders. That pattern has been repeated in reviews and community posts. Keep this expectation in mind when calculating potential delays.
Dispute options: if a refund is not issued within a reasonable timeframe, a dispute through your payment provider may be an available path. Banks and card schemes have their own time limits and evidence requirements, so preserve documentation listed above.
Common pitfalls and mistakes to avoid
- Assuming immediate proration: expecting a partial refund for a current billing cycle may not match the service terms.
- Missing billing dates: cancellations initiated after a recurring charge may not prevent that charge.
- No proof retained: failing to keep records undermines disputes and refund claims.
- Relying on verbal promises: get any commitments in writing or captured in your interaction log.
- Ignoring small charges: monitor statements for repeated or unexpected small charges that can accumulate.
What to do immediately if you plan to stop a subscription
First, review the receipt and the terms that applied when you subscribed to confirm billing cadence and refund rules. Next, ensure your documentation checklist is complete and preserved. Additionally, check whether your next billing date is imminent and prepare for the possibility of one more charge.
Keep clear records and monitor your billing statements for the next 60 to 120 days after any cancellation-related activity. This period is commonly when refunds and adjustments appear or when further follow-up is required.
Practical best practices and insider tips
- Record the exact phrasing of any statements you rely on from the company; short quotations are often the difference in a dispute.
- Capture timestamps for purchases, charges and any replies so you can reconstruct the timeline quickly.
- Photograph deliveries on arrival to document condition and to support any product-related claims.
- Track pre-orders separately from in-stock purchases; treat them as high-uncertainty items.
- Watch promotional fine print on discounts and VIP perks that may affect your refund entitlements.
Checklist: common outcomes and how to prepare
| Possible outcome | How to prepare |
|---|---|
| Order fulfilled after recent charge | Keep delivery proof and compare against invoice |
| Order cancelled with refund pending | Keep bank statement lines and follow the documentation checklist |
| Refund not issued within expected timeframe | Escalate using your payment provider's dispute process with documented evidence |
Address
- Address: Zavvi Group, Avengers Towers, Road One, Winsford Industrial Estate, Winsford, CW7 3PZ, United Kingdom
What to do after cancelling Pop In A Box
After initiation, monitor your next several billing cycles and keep the documentation checklist accessible. Check that any agreed refunds appear on your bank statement and match the amounts you expect.
If the expected outcome does not occur within a reasonable period, use the evidence you collected to pursue the next escalation option available through your payment provider or consumer rights channels. Public feedback suggests refunds and cancelled pre-orders are the main areas that require follow-up, so concentrate your records on those items.
Finally, consider alternative suppliers and one-off purchases if long pre-order waits or uncertain refunds are unacceptable for your collecting priorities. Historical overviews and independent reviews provide comparisons of price points and reliability that can inform a switch.