Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Punchbowl
Pobox 115
2196 Punchbowl
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Punchbowl service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Punchbowl: Easy Method
What is Punchbowl
Punchbowl is a digital invitations and event-management service offering free and paid memberships for creating, sending and tracking invitations and digital cards. The platform provides features such as RSVP tracking, message broadcasts, design libraries and mobile apps, with membership tiers that change over time and options for monthly or annual billing.
Punchbowl’s help centre states there are several subscription plans, free trials and a 30-day money-back guarantee for paid subscriptions. Annual memberships are billed for the full year at purchase and may not be partially refunded after one month.
Subscription plans and billing overview for Punchbowl
Punchbowl lists multiple membership levels and indicates that plan names and availability may change. The service uses recurring billing with auto-renewal by default and notes that the billed amount may change due to applicable taxes or fees.
Free trials are available for a short trial period; if a trial ends without cancellation the paid subscription begins. The help centre confirms that canceling during the trial period prevents billing for the subscription that would otherwise follow.
| Plan | Billing period | Typical price (A$) | Core features |
|---|---|---|---|
| Basic / free | None / free | A$0 | Limited designs, RSVP tracking, free trial access |
| Monthly membership | Monthly | A$Varies | Full design library, RSVPs, message tools |
| Annual membership | Annually | A$Varies | Same features as monthly, billed once for year |
| Business / premium tiers | Monthly or annual | A$Varies | Expanded templates, business tools, multi-user options |
Because Punchbowl’s pricing can vary by promotion and region, published help articles avoid fixed figures and direct users to current plan pages. Annual subscriptions are charged for the full year at the start of the billing period.
Customer experiences with cancellation
What users report
Public reviews show many customers appreciate the design quality and RSVP features but some report frustration about unexpected charges tied to annual billing cycles. Several reviews note confusion when a promotional or trial period converted into a full annual charge.
Customer feedback also highlights mixed experiences with refunds: some users report prompt refunds under the 30-day money-back guarantee while others describe delays or initial uncertainty about eligibility. Punchbowl’s support pages state a 30-day refund policy and request account details to locate purchases.
Recurring issues and practical takeaways
Recurring themes in user feedback include clarity around annual vs monthly billing, the timing of renewals, and the handling of third-party billing (for example, app store purchases). Users advise keeping evidence of purchase dates and amounts because resolution often depends on precise transaction details.
Practical takeaways from reviews: expect auto-renewal, confirm whether a purchase is annual or monthly at checkout, and be prepared to show the date and amount if you seek a refund.
How cancellations typically affect billing and access for Punchbowl
When a paid membership is cancelled the account generally remains active until the end of the current billing cycle; cancelling during a free trial typically prevents the paid subscription from beginning. This is stated in the service's membership guidance.
Annual memberships are charged up front for the full year. The help content explains annual fees are not partially refundable after one month of service in standard circumstances. For refunds the provider offers a 30-day money-back guarantee for paid subscriptions, subject to verification of the purchase.
| Billing source | Typical implication |
|---|---|
| Direct purchase processed by Punchbowl | Refunds and proration managed according to Punchbowl policy; 30-day money-back guarantee may apply |
| Purchase via third-party platforms | Billing and refund timelines may be governed by the third party; transaction records from that platform are important |
Legal and consumer-rights notes relevant to Punchbowl
Consumer protections can vary by circumstance but when an online subscription is sold with a trial and an explicit refund guarantee that becomes part of the reasonable expectations a consumer can rely on. This means you can reasonably expect a 30-day review window where refunds are considered.
If your payment shows an unexpected charge, bank statements and the original order details are critical evidence. Where a charge is disputed, card issuers or payment providers have established dispute processes that may be available as a remedy; timelines and outcomes depend on the payment method and provider.
Documentation checklist
- Order receipt: keep the transaction date, billed amount and plan name
- Proof of trial or promotion: screenshots or confirmation of trial start and end dates
- Billing statements: bank or card statements showing the charge
- Communication logs: dates and summaries of any contact with support (no content copies)
- Account information: full name on account and account email for reference
Common pitfalls and how to avoid them with Punchbowl
- Assuming monthly billing: verify whether a charge is for an annual plan to avoid surprise full-year billing.
- Lack of transaction evidence: keep a copy of the order confirmation and the card statement showing the charge.
- Missing trial deadlines: know the trial duration and the exact date it ends, because trial expiry typically triggers billing.
- Confusing third-party charges: check which platform processed the payment so you can locate the correct transaction record.
Refunds, proration and cooling-off for Punchbowl
Punchbowl states it offers a 30-day money-back guarantee on paid subscriptions and that refunds are processed to the original payment method, usually within a few business days after processing. The help centre instructs customers to provide account-identifying information when requesting refunds.
Proration for mid-period cancellations is not guaranteed for annual plans because annual fees are billed for the full year. That is explicitly noted for annual memberships. Expect the membership to remain active until the end of the billing period unless a trial cancellation prevented billing.
What to expect if you dispute a charge or seek a refund
If you dispute a charge, a provider or payment method will generally request evidence of the original transaction and any communication about refunds or cancellations. Timely, organised documentation increases the likelihood of a positive resolution.
Remember that purchases made through third-party platforms can involve that platform’s rules. If a refund is requested, the provider may need account details, date of purchase and last four digits of the card used to process the request, according to help guidance.
Address
- Address: Pobox 115, Punchbowl, NSW 2196, Australia
What to do after cancelling Punchbowl
After cancellation, keep clear records: the cancellation confirmation, the date the subscription is due to stop, and the last billing statement. These documents are the baseline for any refund or dispute.
Monitor your next billing statement to confirm no further charges appear. If an unexpected charge occurs, use your documented evidence to raise the issue with your payment provider and reference the provider’s published refund policy and transaction data.
Where a refund is promised but delayed, remain persistent and keep written notes of each follow-up. If escalation is necessary, regulatory bodies and consumer protection agencies can advise on next steps for unresolved billing disputes.