How to Cancel Radish: Easy Method

What is Radish

Radish is a mobile-first serialized fiction platform that offered bite-sized episodes across romance and other genres, monetised primarily through a coin economy, auto-refilling plans and optional subscription tiers. The public site and help pages describe Radish as a market connecting readers and paid authors, with frequent episode updates and a mix of free and paid content.

In 2025 Radish announced an end-of-service schedule and a phased shutdown of its commerce features; the company posted an app sunset notice with dates and rules for coin use and purchases. That notice changed how remaining balances and purchases would be handled before the platform closed.

How Radish subscriptions and billing were structured

Radish used two distinct commerce routes, and that distinction is central to any cancellation outcome: direct platform-managed purchases (Radish coin packs and in-app bundles) and marketplace-managed recurring plans (subscriptions processed by third-party marketplaces). The difference affects who controls refunds, renewals and dispute mechanisms.

Auto-refilling plans deposited coins on a recurring schedule with a stated validity window for those coins. Radish’s help documentation noted time limits on subscription coin validity and that unused subscription coins could expire at the end of their validity period.

Customer experience analysis

What users report

Many readers praised Radish for a convenient bite-sized reading experience and author payouts while others reported friction around the coin economy and account purchases. User feedback collected on review platforms and discussion forums shows repeated threads about missing coins, expired balances and difficulty obtaining prompt resolution for disputed charges.

During the platform wind-down users reported two patterns: 1) an inability to purchase more coins after the coin shop closed, and 2) concern that purchased coins or unlocked chapters would become inaccessible after the service end date. Radish’s public FAQ addressed those issues but decisions like final access cutoff generated disappointment.

Recurring issues and practical takeaways

1. Marketplace vs direct billing confusion: readers who paid through a marketplace discovered refunds and subscription management were handled by that marketplace, not Radish. Expect differing protections and timelines depending on billing route.

2. Coin expiry and non-refundable purchases: Radish documentation stated coin purchases are final and some subscription coins expire after their validity window. That makes timing and careful record-keeping essential.

3. Delays resolving missing credits: multiple reports show users needed provider invoices or receipts to prove purchases before any credit restoration attempts succeeded. Keep provider invoices handy.

Common mechanics you should expect

Notice period: Radish stated that for auto-renewing plans you should avoid action within a short window before renewal; the help pages referenced a timing buffer (more than 24 hours before renewal) for changes to take effect. That window affects whether you are charged for the next cycle.

Proration and unused benefits: Radish’s policies and community reports indicate limited or no proration for partial billing cycles and an explicit expiry for subscription coins. Do not assume unused coins or benefits will be prorated or refunded.

Trials and first paid charge: trial end dates were significant because the first paid charge frequently occurs at the trial end. Note the exact trial end and the date the first charge posts to avoid unexpected billing. Radish’s support articles mention trials and the forfeiture of unused trial segments when transitioning to paid terms.

Documentation checklist

• Account summary: record your username, the date you subscribed, and the plan name.
• Billing receipts: keep invoices from the marketplace or bank statements showing the charge; provider invoices are most useful.
• Purchase timestamps: note when coins were purchased and when they were used or expired.
• Terms snapshot: save a copy or screenshot of the Radish terms or help article that applied at the time of purchase.
• Dispute log: maintain a clear timeline of any messages, dates you sought help and any reference numbers you were given.

Practical steps to prepare before you act

First, compile the checklist items above and cross-check your card statement for the exact billed amounts and dates.

Next, check whether past purchases were processed by a third-party marketplace or directly by the platform; this controls the refund and dispute path. Radish’s documentation explicitly stated certain subscriptions are processed by marketplaces and are outside Radish’s direct billing control.

Additionally, if you have coins or unlocked content, note published expiry dates and whether the provider announced a final access cutoff. Radish’s sunset announcement gave a hard end-of-service date and a deadline for coin shop operations.

Disputes, refunds and chargebacks

Gather evidence: provide the precise invoice from the billing provider, the charge date, the billed amount in A$ and a short chronological statement of events.

Time limits matter: marketplaces and banks often impose short windows for chargebacks or refund requests. If your charge is recent, act quickly to preserve remedies available through your payment source.

Be factual and concise when filing a dispute: list the transaction ID, the reason for dispute and the desired outcome. Keep copies of all replies and reference numbers.

Consider consequences: chargebacks can resolve immediate financial issues but may affect merchant dispute outcomes and are subject to provider policies. Use them only when other remedial routes are exhausted.

What to do if you did not receive purchased coins or access

Radish help pages recommended a restore/purchase verification step and asked users to keep the marketplace invoice when seeking resolution. That suggests invoices from the marketplace are the authoritative proof of purchase.

If a charge appears on your statement but no coins were delivered, document the transaction and retain the invoice before raising the issue with your payment provider. Public user reports show some readers obtained refunds via their marketplace provider after escalation.

Address

• Address: Shop 5 / 29 Applebee Street, Saint Peters, NSW 2044, Australia

Best practices to avoid common pitfalls

• 1. Reconcile charges monthly - match every Radish charge to an invoice and to the coins or subscription benefits received.
• 2. Record trial end dates - set a calendar reminder for the trial end and the first billed date so you can decide before the charge posts.
• 3. Track coin expiry - note the validity window for any subscription coins so they are used before expiry.
• 4. Keep marketplace invoices - these are the primary proof if the marketplace processed the payment.
• 5. Avoid relying on app uninstall - removing the app does not necessarily stop recurring marketplace billing or prevent charges.

What to do after cancelling Radish

Immediately after cancelling or after your subscription action, audit your bank/card statements for the next two billing cycles to confirm no unexpected renewals post-cancellation. Keep the invoice and any confirmation notices in a single folder.

Monitor content access: if you had unlocked chapters or coins, check expiry dates and use remaining credits within stated validity windows. Watch for notifications about final access cutoffs and plan any final reads accordingly.

If you requested a refund or dispute, track the case number and expected timelines from your payment provider. If a marketplace handled the payment, follow that provider’s dispute policies and retain the marketplace invoice as your primary evidence.

Finally, if you publish or earn royalties on the platform, review payout timing and any platform announcements affecting creator payments so you can reconcile final earnings. Public notices during Radish’s sunset included timelines for author royalty payments through the end of service.