Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Shonen Jump
GPO Box 4093
2001 SYDNEY
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Shonen Jump service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Shonen Jump: Easy Method
What is Shonen Jump
Shonen Jump is the digital manga subscription program operated by VIZ that delivers weekly English-language chapters from major serialized titles. First launched as a simultaneous digital edition with Japan, the service offers a rolling membership to access recent chapters and a selection of back-catalogue content.
Historically the service has offered a low-cost monthly digital membership and single-issue purchases; international pricing has been published with a reported monthly AU price of A$2.99 and single-issue prices around A$0.63, although published rates can change and may vary by platform or currency conversion.
How Shonen Jump subscriptions are typically billed and sold
Shonen Jump subscriptions can be purchased through multiple sales channels tied to VIZ and to mobile app stores. Billing behaviour differs by channel: some purchases are processed by the platform used to buy the subscription, while others are billed directly by VIZ under its digital product terms.
VIZ's terms note that digital product purchases are generally final and that refunds are only allowed within statutory cooling-off periods when applicable and if the subscription has not been redeemed or consumed. This affects refund eligibility depending on whether content was accessed.
| Plan or option | Typical AU price (reported) | Notes |
|---|---|---|
| Monthly digital subscription | A$2.99/month | Reported international pricing for the digital weekly membership; may vary by billing platform and date. |
| Single issue purchase | A$0.63 | Reported single-issue price for international Newsstand purchases; availability can differ. |
| Annual or bundled offers | Varies | Official annual or multi-issue packages may exist via third-party distributors or retail partners; pricing is not consistently published for AU in one place. |
Customer experience and cancellation feedback for Shonen Jump
What users report
First, community feedback shows two consistent themes: confusion about which entity billed a renewal and occasional app-related problems that affect access and perceived value. Users on community forums have reported that app updates or inconsistent app behaviour prompted cancellations or complaints.
Next, several threads describe uncertainty when a subscription appears as a distinct item in different app store listings or when multiple app entries show similar names. That situation can complicate tracking active subscriptions and understanding who to approach about refunds.
Recurring issues and practical takeaways
Recurring issues include surprise auto-renewals, price changes communicated at renewal, and platform-specific refund handling. Users also note that technical bugs (missing UI elements or chapter navigation) affect perceived service quality and sometimes lead to cancellation decisions.
Practical takeaway: distinguish exactly which merchant charged your card before raising a dispute. Where an app store handled payment, the store's billing rules usually govern refunds; where VIZ billed directly, VIZ's digital product policy applies, including usage-based refund limits.
What to expect from notice periods, billing cycles and refunds for Shonen Jump
First, the service uses recurring billing for monthly memberships, so renewals occur on the billing date repeated each month. Expect the membership to remain active for the paid billing period even after cancellation takes effect, unless a specific refund situation applies.
Next, refund eligibility depends on when you request a refund relative to the purchase and whether content was accessed. VIZ states that digital purchases are final and that a full refund may be issued only within statutory cooling-off periods and only if the subscription has not been redeemed or used.
Proration is uncommon for short monthly digital memberships: if a refund is approved it is typically whole-period or none, not a daily pro rata amount. Cooling-off rights under consumer law may allow a short window for a full refund if the service has not been used; this is limited and fact specific.
Disputes, chargebacks and consumer protections related to Shonen Jump
First, if an unexpected renewal appears on your statement, identify the merchant name shown on your card or bank statement before initiating any formal dispute. That will determine which party's policy applies.
Next, if you believe terms were unfair or refund requests are refused despite applicable consumer protections, you can escalate through local consumer agencies or submit a complaint to the national regulator that oversees unfair contract terms. Public reporting can also influence outcomes.
Common pitfalls and mistakes to avoid when dealing with Shonen Jump subscriptions
- Failing to check the billing merchant: Mistaking an app store charge for a direct VIZ charge leads to delays and incorrect dispute paths.
- Accessing content immediately after purchase: Doing so can nullify statutory cooling-off refund rights tied to unused digital content.
- Not keeping payment receipts: Missing evidence makes proving charge dates and amounts harder in disputes.
- Ignoring automatic renewals: Renewals on billing date are common; review billing cycles so you can allocate time for any refund window.
Documentation checklist
- Receipt or transaction screenshot: Card statement line or payment confirmation showing the merchant name and amount.
- Purchase date: Clear record of the original subscription date and any renewal dates.
- Access logs: Evidence showing whether content was opened or consumed (if available).
- Terms at time of purchase: A copy or screenshot of the subscription terms or price displayed when you bought the plan.
- Any correspondence: Records of your communications with the merchant or platform about billing or refunds.
Practical step-by-step approach for minimising friction (process-focused, no channel instructions)
First, determine exactly which entity processed the charge by checking the merchant name on your bank or card statement and the payment confirmation you received.
Next, verify timing: note the billing date, whether you accessed the digital product, and whether a statutory cooling-off window might apply based on the timing and usage.
Additionally, assemble the documentation checklist above before raising any dispute or request. Have transaction evidence and a clear timeline ready to support your case.
Most importantly, be prepared for differences in how refunds are handled: some refunds are platform-controlled and follow that platform's rules, while other refunds fall under VIZ's digital product policy that treats many purchases as final unless cooling-off criteria are met.
| Purchase channel | Billing and refund characteristics |
|---|---|
| App store (device platform) | Platform typically handles billing and refunds; policies and timeframes are set by the platform and can differ from VIZ's terms. Community reports show confusion when the same service appears as different app entries. |
| Direct VIZ purchase | VIZ terms describe digital purchases as final and limit refunds to statutory cooling-off if content is unused; refund decisions may be stricter. |
What to expect immediately after a cancellation request for Shonen Jump
First, expect the paid billing period to run until its scheduled end in most cases. Access to paid content during that paid period is commonly maintained unless a refund is granted that specifies otherwise.
Next, allow time for any merchant to process adjustments or refunds; processing speeds differ by billing platform and bank. Keep tracking your payment statements for at least one full billing cycle after the request.
Address
- Address: GPO Box 4093, SYDNEY NSW 2001
What to do after cancelling Shonen Jump
First, monitor your bank and card statements for any unexpected charges for at least one billing cycle after cancellation.
Next, keep all documentation and timestamps related to the cancellation and any refund request for at least six months. This simplifies any follow-up or dispute with your card issuer or regulator.
Additionally, if a renewal or charge appears that you did not authorise, compare the merchant name and date to your records and pursue the dispute path that matches the billing merchant.
Most importantly, if pricing changes or platform behaviour are important to you, consider documenting the terms and pricing you saw at purchase time; this evidence helps when asserting rights under consumer protections.