Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Shreddy
2/13 Ford Road
4209 Coomera
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Shreddy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Shreddy: Easy Method
What is Shreddy
Shreddy is a subscription-based fitness and wellness brand that combines an on-demand workout app with a product range of powdered supplements and lifestyle goods. The app side offers guided programmes, progress tracking and meal planning with recurring billing options for monthly, quarterly and annual memberships. The product side includes consumable items sold as one-off purchases or as recurring deliveries under a subscription for items such as Supergreens.
Official sales pages and the app store list tiered plans and recurring billing, with prices and promotional offers that vary by platform and time-limited discounts. Platform billing and product-subscription fulfilment are treated differently for refunds and access.
Customer experience with cancellations
What users report
Users leave mixed feedback about Shreddy. Positive reports praise the programme content and product benefits. Negative feedback often concerns account access, unexpected billing or perceived difficulty obtaining refunds for unused portions of subscriptions. Trustpilot entries show a range from high satisfaction to complaints about customer service responsiveness and unexpected price increases.
Several reviewers describe being charged after deciding to stop, or receiving limited explanation about proration and timing. A small but notable subset of app users report technical issues that impaired access to paid content, and some sought partial refunds when the app did not function as expected.
Recurring issues and practical takeaways
From a financial perspective the recurring themes are timing, platform differences and communication. Many issues stem from when a cancellation request becomes effective relative to the next billing or delivery, and whether the purchase was handled through an app store or directly through Shreddy’s own checkout.
Practical takeaways: expect varying rules by plan and sales channel, watch for promotional commitments that can change effective monthly cost, and track renewal dates so you avoid unintended renewals.
How cancellations typically work for Shreddy
Notice and effective date: Shreddy’s public support material indicates subscription cancellations take effect after the next scheduled delivery or renewal in the product subscription context. That means you may retain access until the end of the then-current billing period and then stop future deliveries or renewals. This timing is a common source of confusion when readers assume an immediate stop to charges.
Billing cycles and proration: Monthly, quarterly and annual cycles are used. From a financial perspective proration for mid-period cancellations is not guaranteed for digital access; refunds or credits for partially used subscription periods depend on the purchase channel and the stated terms. For product subscriptions, fulfilled deliveries already dispatched are rarely refundable in full.
App-store vs direct purchases: Subscriptions purchased through app stores are governed by the app store's billing and refund rules. App-store receipts and refund requests are handled under the app store's policies and may differ from Shreddy’s merchant terms. This distinction affects both refund eligibility and the practical route to dispute a charge.
Cooling-off and refunds: Consumer law provides guarantees for digital services and products that fail to match their description or are unfit for purpose. However, routine change-of-mind refund rights for digital subscriptions are limited; eligibility often hinges on whether there was a major failure with the service or product. Documented cases suggest that refunds or pro-rata credits are granted selectively when service failures are demonstrable.
Documentation checklist
- Purchase proof: Order numbers, payment receipts and the billing statement entry for the subscription.
- Plan details: Type of plan (monthly/quarterly/annual), promotional price and renewal date.
- Usage evidence: Dates you accessed the service or received deliveries, and any screenshots showing service faults.
- Communication record: Dates and brief notes of any contact you made about the issue and replies received.
- Bank/statement copies: Highlighted charges showing the recurring amount and dates for dispute purposes.
Pricing and plan comparison
| Plan type | Observed AU price range (varies by platform or promotion) | Billing cadence |
|---|---|---|
| Monthly | A$15 - A$25 (typical observed retail offers) | Every month |
| Quarterly | A$34 - A$70 (observed promotional and standard tiers) | Every 3 months |
| Annual | A$60 - A$180 (discounted annual offers and promotional pricing) | Every 12 months |
Notes: prices vary by region, platform and promotions; the app store listing and Shreddy join pages show differing amounts due to currency and offer changes. Treat these ranges as observed examples rather than guaranteed rates.
Feature comparison
| Feature | Monthly | Quarterly | Annual |
|---|---|---|---|
| Cost per month | Higher | Mid | Lowest |
| Flexibility | High - short term | Medium | Low - best value long term |
| Refund/proration likelihood | Varies - limited | Varies - limited | Less likely for unused portion unless a major fault |
Consumer rights that matter for Shreddy
Under consumer protection law digital subscriptions and consumable product deliveries are covered by consumer guarantees requiring services to be supplied with due care and fit for purpose. If Shreddy’s app or product materially fails to deliver the promised features or quality, you may be entitled to a remedy such as repair, replacement or refund for the unused portion. Businesses cannot contract out of these guarantees.
From a financial perspective, contested refunds for service issues are more likely to succeed when you can show the problem was a major failure rather than a minor glitch.
Disputes, chargebacks and escalation
If an authorised merchant charge appears and you believe it breaches consumer guarantees or the stated terms, first gather the documentation checklist items above. Where platform rules differ, note the payment path used at purchase. If the merchant and platform responses are unsatisfactory you can escalate with your card issuer or the relevant consumer authority, citing the billing entries and correspondence. The ACCC and state fair trading bodies provide guidance and can accept complaints about misleading subscription practices.
Address
- Address: Shreddy Lyfe Aust. 2/13 Ford Road, Coomera QLD 4209, Australia
What to do after cancelling Shreddy
After you stop future renewals or deliveries, monitor your bank statements for at least two billing cycles to confirm no further charges appear. Retain the documentation checklist items and reconcile any remaining deliveries or access windows with the dates you expected service to end.
From a budgeting viewpoint, compare the effective annual cost you experienced with competing providers or free alternatives. Annual plans can be cost-efficient but risk paying for unused months; monthly plans cost more per month but provide agility for stop-gap budget reductions.
If you consider returning to the service later, document the total historical spend and any benefits you realised to assess whether resubscribing delivers a positive return on your time and money.
Finally, if you suspect the service misrepresented key terms or failed to meet consumer guarantees, keep an evidence bundle and consider lodging a formal complaint with your state fair trading office or the ACCC as a next step.